TOMOEKOBO

Japanese Natural Products and Materials

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    ***News 09/06/21*** important!
We can send as basic price and almost normal delivery days to Part of European and Asian countries. To US, We can send by EMS right now.

We make custom order for Australia by paypal and send by surface. Please ask me anytime if you can wait over 3 months.
https://www.post.japanpost.jp/int/information/overview_en.html

Takeshi from TOMOEKOBO

***Welcome to Tomoe Kobo!***
I want to give you a surprise as always! also Friendliness, Memoriness, Kindness and Warmness of Japan.
Our concepts of products making are simple, natural, handmade and traditional.

Announcement

Last updated on Jun 9, 2021

***News 09/06/21*** important!
We can send as basic price and almost normal delivery days to Part of European and Asian countries. To US, We can send by EMS right now.

We make custom order for Australia by paypal and send by surface. Please ask me anytime if you can wait over 3 months.
https://www.post.japanpost.jp/int/information/overview_en.html

Takeshi from TOMOEKOBO

***Welcome to Tomoe Kobo!***
I want to give you a surprise as always! also Friendliness, Memoriness, Kindness and Warmness of Japan.
Our concepts of products making are simple, natural, handmade and traditional.

Items

 

All Items

Takeshi Morikawa

Contact shop owner

Takeshi Morikawa

Reviews

Average item review
5 out of 5 stars
(442)
See reviews that mention:
Quality 36 Shipping 98 Customer service 46

Shop policies

Last updated on January 10, 2020
We are making skin care products. Our guidelines are:
Simple
Natural
Handmade
Traditional Japanese

Accepted payment methods

Paypal
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Due to the nature of our products we do not accept any returns; but our main concern is that our customers are happy with their purchase. If you have any question or problem, just contact us. We will treat each problem individually.

Our products are natural, handmade, and usually available for all the members of the family. However, essential oils are very powerful and have to be used in small proportions. Moreover, they shouldn't be used in the following cases: pregnancy, breastfeeding, children, allergies or very sensitive skin. If you have any medical condition, please ask your doctor before using it.
Payment
We accept paypal, but other ways of payment are still not accepted.
Shipping
Items will always ship within 5 business days of purchase. We always use Japan post in Japan. For international post, posts in the foreign country will deliver the package.

International customers are responsible for their own customs & vat fees.

If you want to receive your order before a special date (Birthday, Christmas,...), for international orders, make sure to make your order 3 weeks before. Normal orders take about 2 weeks to arrive to its international destination.
Additional policies and FAQs
Please, contact us directly if you want any customized products for events or if you are interested in wholesaling our products.