leather accessories and screen printed clothing
TRAKATAN's Shop Policies
Hi and Welcome at Trakatan shop.
We are Andrea - graphic designer,
art director and photographer who
is striving to make dreams come true –
and Carlotta, gifted communicator
and manager, chatterbox with a hard
head full of hair.
All our bags are one-off piece and
unique in their own way. Two bags
could look alike, but will never be
perfectly equal. The production is
artisanal and strictly made in Italy.
All the material are of high quality.
Some of those are hand stitched out,
and made entirely by hand, using only
the ancient craftsmen working tools. We
learn this workmanship in Florence thanks
to some friends and their magical workshop.
Our bags - with simple, essential
and rigorous line – could contain
everything you need. They are suitable
for many occasions and are designed
to be always with you: for your daily
walk or bicycle ride, for a weekend
away or even for a long globe-trotting!
We enjoy experimenting different types
of leather and fabrics and create a
unique and special combination of color.
In addition to the collections, we
produce limited editions by order,
so fell free to ask us if you want
to get any custom made bags or designs
just for you.
We hope you will love our bags.
Trakatan is created with passion,
and believes in human relationships,
creativity and in everyone who feels
unique and therefore special.
You can see more at www.trakatan.com
All major credit cards are accepted
through PAYPAL. Items should be paid
in the shortest time possible after
purchasing over Etsy. Once your payment
is received, we’ll ship your items
on the following business day.
If you get any problem during the
payment process, don’t hesistate
to convo us and we'll do our best
to help you through.
Personalized products and custom
requests are made at the time, so
please allow 2 weeks for your item
to be made and shipped out. If you
are in a rush to receive your special
bag, send us a convo and will try
to satisfy you.
We find that the cheapest e safest
way to ship worldwide from Italy is
by fast courier (we use MailBox etc.).
All orders are shipped within
3 business days after payment
cleared and take:
about 1-3 days to EUROPE
about 3-7 days to AMERICA and JAPAN
about 7-10 days to AUSTRALIA
Please note, the delivery timeframe
may varies and we cannot be held
responsible for losses or delays
but if you contact us we are sure
we'll find a solution together!
International customers are responsible
for any fees, taxes, and duties
associated with shipping & purchasing
to their respective countries.
All the shipment are free!
Refunds and Exchanges
Our goal is to make you happy with
your purchases. However, due to the
unique and handmade nature of all
products, it is not possible to
offer refunds, returns or exchanges.
All sales are final.
Please ask us lots of questions
to make sure you'll get what you're
looking for. Be sure that we offer
only high-quality products, carefully
made and packaged. Each item is carefully
checked before shipping. We care to
inspection all our selected leather
and fabrics, so item are unlikely
to present any defect at all.
However, if you are not satisfied
with the item you purchased,
contact us and we will try to
find a solution.
The rule above apply to leather/fabric
and/or workmanship defects.
Please keep in mind that the colors
might be slightly different on your
monitor than the color of the item
Last Updated November 28, 2013