TagNTrail

Pet ID Tags, Waterproof Collars, Leashes, + More

Appleton, Wisconsin

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

Announcement    As of 07/19, we will be using different screws for our biothane line. Our current supplier is currently out of stock, so your orders may have a different screw style than what you received from previous orders. We were told screws should be back in stock in roughly two weeks!

We've officially launched our Wanderlust Webbing collars featuring shop exclusive patterns. Check out the Wanderlust Webbing section to view all the new collars and matching tags!

TNT Apparel has arrived! Please read the listing description before purchasing. All listing photos (minus the Wander Often Hoodie) are mockups, so design size and colors may differ once made. All apparel are made and shipped to you directly from our supplier. If any issues happen to occur, please contact us as soon as possible!

PLEASE READ IMPORTANT INFORMATION BELOW BEFORE PURCHASING!
As of June 1, 2020, we will only be providing small key rings with tag purchases. Orders with Biothane Bundles will receive both big and small key rings for you to decide which ring size would be best for your pup!

Due to the pandemic that has hit our country, shipments may be delayed. As of right now, our turnaround times are running as normal and we will continue shipping out your orders as quickly as we can. We are limiting the amount of days we ship, so orders will be shipping every other to two days. However, USPS has been experiencing some delays due to this pandemic so your packages may arrive later than usual (Priority shipments included). Please be patient during this time, and be sure to check your emails for tracking information to stay up to date on your packages' whereabouts. If you have any questions, please don't hesitate to contact us!

If you have any questions or concerns, please send us a message and we'll get back with you shortly! You can also send us a message for custom designs or if you have any suggestions for future designs!

Announcement

Last updated on Jul 21, 2021

As of 07/19, we will be using different screws for our biothane line. Our current supplier is currently out of stock, so your orders may have a different screw style than what you received from previous orders. We were told screws should be back in stock in roughly two weeks!

We've officially launched our Wanderlust Webbing collars featuring shop exclusive patterns. Check out the Wanderlust Webbing section to view all the new collars and matching tags!

TNT Apparel has arrived! Please read the listing description before purchasing. All listing photos (minus the Wander Often Hoodie) are mockups, so design size and colors may differ once made. All apparel are made and shipped to you directly from our supplier. If any issues happen to occur, please contact us as soon as possible!

PLEASE READ IMPORTANT INFORMATION BELOW BEFORE PURCHASING!
As of June 1, 2020, we will only be providing small key rings with tag purchases. Orders with Biothane Bundles will receive both big and small key rings for you to decide which ring size would be best for your pup!

Due to the pandemic that has hit our country, shipments may be delayed. As of right now, our turnaround times are running as normal and we will continue shipping out your orders as quickly as we can. We are limiting the amount of days we ship, so orders will be shipping every other to two days. However, USPS has been experiencing some delays due to this pandemic so your packages may arrive later than usual (Priority shipments included). Please be patient during this time, and be sure to check your emails for tracking information to stay up to date on your packages' whereabouts. If you have any questions, please don't hesitate to contact us!

If you have any questions or concerns, please send us a message and we'll get back with you shortly! You can also send us a message for custom designs or if you have any suggestions for future designs!

Items

 

All Items

Jenna

Contact shop owner

Jenna

Reviews

Average item review
5 out of 5 stars
(4485)
See reviews that mention:
Quality 489 Shipping 402 Customer service 443

About TagNTrail

Sales 15,811
On Etsy since 2015

Unique Pet Tags and Durable Collars and Leashes for any Adventure

Hello and Welcome to Tag n' Trail! The shop began when my husband and I brought home our first pup, Tucker. I wanted a tag that was different than the boring ones you can purchase at a local pet store. None of those are unique or contain fun patterns that match a pup's personality. Thus, our shop was created!

It took several years for us to become who we are today. You may remember us as Tucker's Tidbits back when we sold bottle cap and pendant pet tags. After much debate, we've rebranded our shop and upgraded our tags. Our tags feature double sided designs with bold contact information on the backside. Each tag comes with a silicon silencer to protect it from being damaged (so it's made for any adventure)!

Check out our shop and view over 600 designs! We're positive you'll find a design you love for your pup! Have something special in mind? Contact us and we can work on making a custom design for you!

Also be sure to check out our Outlast Collection featuring Biothane Collars and Leashes. Our Outlast Collection is 110% Waterproof and so perfect for all adventure. We have many styles to choose from, along with Mega Bundles that come with a collar, leash, and tag. Create a stunning outfit for your pup and hit the trails!

We're all about customer service and want to make sure you and your pup love your goodies 110%! If you have a questions or concerns, please don't hesitate to ask!

Thank you for visiting our shop!
- Tag n' Trail Crew

Shop members

  • Jenna

    Owner, Designer, Maker

  • Tate

    Co-Owner, Collar/Leash Assembler

  • Jaxson

    Part Time Model, Product Tester

  • Tucker

    Office Snoozer, Squirrel Patrol

Shop policies

Last updated on April 6, 2021
Hello! Thank you for stopping by!

Please take a few moments to read our shop policies regarding payment, shipping, and returns.

If you have any further questions, please send me a message!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Klarna Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads
Returns and exchange details
PERSONALIZED PET ID TAGS:
• Personalized ID tags non-refundable. Please note that general wear and tear will occur the more your pet wears the tag. Please be sure the spelling of the pet's name and contact information is correct when you receive the proofs. All of our Pet Tags come with a silicon silencer to help protect the tag from being bent, scratched, etc. We advise you to keep the silencer on. However, if you decide to remove the silencer, your tag may not have as long of a life.

BIOTHANE COLLARS:
• Please be sure to read all the information provided in the listing. Those listings contain important information about proper sizing. IF you ordered an incorrect size for your dog, please inform me within 3 DAYS of delivery. You have one week from notifying me to send out the original collars. You are responsible for the charges for shipping it back to me, as well as, shipping a replacement. Replacements WILL NOT be sent out until your original purchase arrives to me in its original condition.

• IF you decide you do not want the collar, please message me within 3 DAYS of delivery. You are responsible for shipping the product back to me. As long as the collar arrives in it's original condition, you will be refunded the purchase price of the item (minus original shipping cost and 25% restocking fee). IF collar arrives in a totally unacceptable condition (i.e. scratched, chewed on, broken-in, etc.), no refund will be given.

BIOTHANE LEASHES + TREK LEAD:
• Please read all information before purchasing to ensure you're ordering the correct width, length, hardware color, etc.

• EXCHANGES: For exchanges, we will switch out colors, but length and hardware color will remain the same. Please message us within 3 DAYS of delivery for all returns and exchanges (we will not accept a return or exchange after the 3 day mark). You are responsible for shipping the leash back to us and for shipping the replacement leash back to you. You will also be charged 30% of leash price (coupon codes excluded) to cover product costs for replacement. We will create a custom listing for the cost and shipping that will need to be purchased before we ship out your replacement. NOTE: Replacements WILL NOT be sent out until your original purchase arrives to us in its original condition.

Examples of Replacement Charges:
Example 1: 4' Leash, Bolt Clasp, Silver = $24.99; Replacement Charge = $7.50 + Shipping
Example 2: 7' Trek Lead, Bolt Clasp, Silver = $54.99; Replacement Charge = $16.50 + Shipping

• RETURNS: If you decide you do not want the leash, please message me within 3 DAYS of delivery (we will not accept a return or exchange after the 3 day mark). You are responsible for shipping the leash back to us. Once we receive your leash, as long as it arrives in its original condition, you will receive a refund for the purchasing price of the item (minus original shipping cost and 30% restocking fee). IF collar arrives in a totally unacceptable condition (i.e. scratched, chewed on, broken-in, etc.), no refund will be given.

APPAREL:
• Since our apparel is shipped directly from our supplier to you, our policy stands with our supplier. Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date.

• Care Instructions: Apparel can be machine-washed cold, inside-out on a gentle cycle with a mild detergent and like colors. Use non-chlorine bleach only when necessary. You shouldn't use any fabric softeners or dry-clean the items. Apparel can be tumble-dried on a low cycle, but hang-dry works best. When it comes to ironing, use cool iron inside-out. Don't iron the print.

USPS DELIVERY:

1. DAMAGED ITEMS: If your package happens to arrive damaged with products either bent, ripped, totally not usable, please send us a message within 3 days of receiving your order with a photo of the defect. If your tag arrives with incorrect information, you are responsible if information on your tag is incorrect as I email proofs within 24-48 hours of an order being placed. It's your responsibility to view the proof and make sure all the information is correct. After approximately 48 hours of no approved proof, your order will automatically ship out.

2. MISSING MAIL: If tracking information indicates your package was delivered, but went missing, Tag n' Trail is NOT responsible for your package once it leaves our doorstep. Your local post office should be able to tell you where your package was scanned when delivered (via GPS). If your package shipped via USPS Priority, please contact USPS to inquire about your insurance coverage. If for any reason a package is returned to us, we will send notification via email. PLEASE NOTE: If your package is missing and you request a refund, you will be issued a refund for the purchase price minus product cost and shipping fee.

ADDITIONAL REFUND NOTES:
• IF a package is deemed lost, you can decide whether you'd like to receive a refund or replacement (NOTE: USPS takes approximately 30 days before deeming a package as lost). We will send out free replacements for tags (Free replacements only available for US Orders, International will receive refund or generous discount for replacement). However, all biothane can be replaced at a discount. Refunds are issued for the purchase price minus product cost and shipping fees. Refunds will be issued within 3 business days.
Payment
We currently accept credit cards, debit, gift cards, and PayPal. If you are using a coupon, the discount will be applied at checkout.
Shipping
All items are shipped via USPS First Class Mail. If you require your product to have a faster delivery time, please message me and I will try to accommodate your request (NOTE: Choosing Priority Shipping at checkout DOES NOT mean your order will ship out faster. If you need your order in a certain amount of time, please message me). I have a pretty quick turnaround time. However, turnaround time may be delayed due to a high volume of sales during sales and the holidays.

** Orders will only ship out during the week (Monday - Friday). Like any other worker, I take weekends and holidays off to spend with family. Orders placed on Friday will ship out the following Monday (unless a holiday falls on that day). Please note that the quicker you approve of proofs, the quicker your order will ship out!

Items shipped via USPS First Class take approximately:
• 2-5 days within the US (depending on state)
• 1-2 weeks for Canada
• 2+ weeks for any international shipment

PLEASE MAKE SURE SHIP TO ADDRESS IS CORRECT! If the address given is incorrect and the order has been shipped, you are responsible for a second shipping charge (once the order returns back to me) for the order to be received to the correct address! If the order is not marked return to sender, you are responsible for purchasing a replacement tag.

BIOTHANE COLLARS: If you purchase two or more O-ring, or three or more Belt Buckle collars, I will ship it via USPS Priority and refund any overcharge Etsy may have charged. I do my best to give you the lowest shipping price possible and sometimes Priority is cheaper depending on the weight.

** International Shipping - Please understand that once your package is shipped, we don't have control of how long it takes to arrive to its destination. Packages arriving depends primarily on the Customs Office within your country. Packages can remain in Customs up to 3 months.

Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order. Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. We are not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Additional policies and FAQs
WHEN YOU PLACE YOUR ORDER:
• You will receive a proof of your tag within 24-48 hours of placing your order (weekends excluded). Please be sure to add all information (spelled correctly) needed for the proof in the "Notes to Seller" portion at checkout. I will message you through Etsy if more information is needed.

• IF I do not get an approval or any kind of response within 48 hours of the first sent message, I will send out the tag as is. I will no longer send out a reminder message about your proof. Please check our junk folder as my emails may end up in there. I am NOT responsible for contact information being entered incorrectly on a tag. I copy and paste exactly what is entered in the notes. PLEASE be sure to double check the information! If I do not hear from you within 48 hours of the first proof, and the contact information is incorrect, you are responsible for purchasing a replacement.

PLEASE NOTE: If no information is given at checkout for your tag(s), I will message you asking what is needed so I can make proofs of your tags for you to view. IF I do not receive a response within 48 hours of the first sent message, your order will be either be A) cancelled if ordered a design that requires a name on the front or B) sent out double sided if ordered a design with a saying on front.

TAG REPLACEMENT POLICY:
• Tags will be replaced if it arrives damaged via post office handling. If your item arrives damaged, please notify me within 3 days of receiving the product. I require a picture taken of the damage before I replace a tag. The replacement tag will have the same design you ordered. I will not make a new design for you.

• We will issue ONE replacement tag if your pup happens to chew it or damages occur any way (up to one month after being delivered). After the one replacement, you are responsible to replace the tag from there on out if anything happens to the replacement. Please contact me with a photo if this issue occurs. We ask that you pay a $5 fee (fee will be higher for international customers) to cover product cost and shipping which will do so through a custom listing.

• We do not replace tags for general wear and tear (i.e. bent, dent, scratched, etc.) or if you happen to lose the tag.

BIOTHANE COLLARS:
• Please be aware that collars are handmade by me! Thus, very slight imperfections may occur. I do my best to make them as flawless as possible, but please be aware that I'm not a machine. I take my time with every collar to ensure it's absolutely perfect!
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

• Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

• Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

• Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy.

• Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
-- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
-- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
-- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
-- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

• How to Contact Me
For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me at tagntrail [!at] gmail.com

More information

Last updated on Jan 4, 2021
Frequently asked questions
When Can I Expect A Proof of The Tag(s) I've Purchased?

You will receive a proof of your tag within 24-48 hours of placing your order. I typically do not work on the weekends, so most orders placed Saturday-Sunday will receive a proof Sunday afternoon or Monday morning. Please be sure to add all information (spelled correctly) needed for the proof in the "Notes to Seller" portion at checkout. I will message you through Etsy if more information is needed.

I Did Not Respond To The Proof, What Happens With My Tag Purchase?

IF I do not get an approval or any kind of response within 48 hours of the FIRST sent message, I will send out the tag as is. Please check our junk folder as my emails may end up in there. I am NOT responsible for contact information being entered incorrectly on a tag. I copy and paste exactly what is entered in the notes. PLEASE be sure to double check the information! If I do not hear from you within 48 hours of the first proof, and the contact information is incorrect, you are responsible for purchasing a replacement.

I Have A Puppy/Smaller Dog, Do You Provide Smaller Key Rings?

All tags come with a small, 5/8" key ring. We recommend using this size for puppies and smaller dogs to help prevent being chewed on. If your pup is a chewer, we recommend trying Bitter Apple Spray to help deter them from chomping on the tag. Our tags are not indestructible, so it is possible for your pup to leave teeth marks on the tag. We do provide a silicon silencer to help protect the tag from bents, dents, scratches, etc., but it does not protect the tag from being chewed on.

If your pup happens to chew on their tag within a month of arrival, we do offer a one time replacement. Please message us for more information.

Biothane Collar Return + Exchange Policy

• Please be sure to read all the information provided in the listing. IF you ordered an incorrect size for your dog, please inform me within 3 DAYS of delivery (you then have one week to send the collar back). You are responsible for the charges for shipping it back to me, as well as, shipping a replacement. Replacements WILL NOT be sent out until your original purchase arrives to me unworn and in its original condition.

• IF you decide you do not want the collar, please message me within 3 DAYS of delivery. You are responsible for shipping the collar back to me. As long as the collar arrives in it's original condition, you will be refunded the purchase price of the item (minus original shipping cost and 25% to help cover product cost).

How To Properly Measure For A Biothane Collar

The easiest way to measure is to take a string and wrap it around where the collar will lay. Rule of thumb is to leave about two fingers of space to ensure the collar is not too tight.

Measuring a Current Belt Collar: Measure your current dog's belt collar from the inside of the buckle (center bar) where the fabric lays to the current hole your dog uses.

Measuring an Adjustable Collar: Measure your current dog's adjustable collar from the non-squeeze side end (female end) to the fabric inside of the squeeze end (male end).

As always, please feel free to contact me if you have any questions regarding sizing!

What are your tags made out of?

All of our tags are aluminum. The tag design is permanently adhered which makes our tags waterproof. All tags come with a silicon silencer to help protect the tag from being bent, dent, scratched, etc. Our tags are also double sided for contact information to be added to the backside.

PLEASE NOTE: Our tags are not indestructible. Tags can be damaged if chewed on or bumped against rough surfaces. For puppies or smaller dogs, we recommend the small key ring to help keep the tag higher up so your pup doesn't swing the tag in their mouth. If your puppy is a chewer, we recommend trying Bitter Apple Spray to help deter them from chewing on the tag. We do offer a one time replacement if any damages occur to your tag within one month of delivery.

Are your tags double sided?

Yes! All of our tags are double sided and can contain up to 4 lines of contact information, depending on length.