Custom Vinyl Creations - Personalized Products

Gilbert, Arizona · 3923 Sales


Custom Vinyl Creations - Personalized Products

Gilbert, Arizona 3923 Sales On Etsy since 2017

5 out of 5 stars

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Last updated on Sep 7, 2017
Frequently asked questions
What kind of vinyl do you use?

For cups, water bottles, car decals, etc. we use high quality professional grade outdoor vinyl. The vinyl is water proof and fade resistant.

Our wall decals are made using the highest quality professional indoor grade vinyl. The vinyl will stay adhered to your wall or door, but is easily removable when needed without damage to the surface or leaving a residue.

Do you combine shipping?

Yes. Combined shipping will be calculated once items are in your cart.

How do I provide additional information for customization?

When you check out, there will be a box called "note to seller". Please include any information (colors, fonts, names, etc.) required for the order.

Failure to provide any necessary information will delay your order until we are able to contact you to obtain this information.

Do decals work on all walls?

Wall decals do not work well with surfaces painted with newer stain resistant, low VOC, or VOC free paints. For a sample of vinyl to check compatibility with your wall, please visit this listing: https://www.etsy.com/listing/520435474/free-sample-of-wall-vinyl. Wall decals may not be returned or refunded.

Can I see a digital version of my order before it's made?

We are happy to show you what your text will look like in up to three fonts of your choosing when you message us. For a complete digital mock up of your item, please add the digital mock up listing to your order before you check out. You will receive your mock up within 48 hours.

Your stuff is amazing, but I’d like to change something. Is that possible?

Yes, we would love to work with you to create an item that you love. Please send us a message before purchasing the item to make sure that your design ideas are feasible.

What if there is a mistake with my order? Can I return it?

Due to the customization nature of our products, we cannot accept any returns unless the mistake was made on our part. If the mistake was ours, we will be happy to replace the item(s) as quickly as possible and send it out via Priority shipping. Please notify us within 3 days of delivery. After 3 days, we cannot offer any returns or exchanges. We do not refund any shipping charges.

How do I apply my decal?

1. Clean the surface. (Use rubbing alcohol for window decals.)
2. Peel off the vinyl backing paper at a 180º angle.
3. Position one side of the sticker where you want it.
4. With a credit card, rub the decal on so that all air bubbles are pushed out from underneath the decal. Be sure to rub the edges and corners well.
5. Gently pull back the transfer paper at a 180º angle.

How do I care for my item?

Cups & Water Bottles: Hand washing is recommended. Avoid rubbing the item with abrasive materials. Do not soak the item for long periods of time.

Clothing: Machine wash inside out in cold water and hang dry or tumble dry on low.