TanaMcLaneJewelry

CityRusticJewelry on Etsy for my work...

Tallahassee, Florida · 11 Sales

TanaMcLaneJewelry

CityRusticJewelry on Etsy for my work...

Tallahassee, Florida 11 Sales On Etsy since 2013

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Announcement   See all of my jewelry over on CityRusticJewelry on Etsy.

Announcement

See all of my jewelry over on CityRusticJewelry on Etsy.

Tana McLane

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Tana McLane

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Shop policies

Last updated on July 9, 2013
Welcome to TanaMcLaneJewelry on Etsy, my 'shopping cart' of available works. I keep my shop up to date, so please check in often. All of my work is handmade by me, using metalsmithing and stonesetting methods in my studio. I buy natural stones from stonecutters all over the world to use in my pieces.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
If you are not satisfied with your purchase, you may return any items (at your own shipping expense) for exchange only (no refunds) within 14 days of receiving your order. The returned item(s) must be in their original condition. And in packaging identical to the packaging I shipped to you.

You must insure the piece, or I cannot be responsible for loss or damage to it. Please convo me upon receipt of the order if you are unsatisfied with it in any way. I will seek to remedy the situation to our mutual satisfaction. Again, please stay in touch with me via Etsy convo, should you not be satisfied with your order.
Payment
I accept payment for purchases in my shop via Etsy's 'Direct Checkout' system, which asks for your credit card information. I do not receive any of your personal information at any time, including these transactions.

Florida residents are charged a 6% sales tax, which I collect for my home state of Florida. Other are not, at this time, charged a sales tax, but this may be changing as the laws change.

Shipping fees (free to buyers in the U.S.) are calculated and charged for at the time of the purchase of my work.
Shipping
To U.S. Customers, I provide free shipping via the U.S. Postal Service. I ship either Priority Mail or First Class Mail.

For international customers, please check the shipping profile listed with each piece in my shop. I also use U.S.P.S. First Class or Priority Mail shipping services for international orders.

Priority Mail now provides automatic tracking within the U.S.

The U.S. Postal Service usually will not provide tracking or insurance for their basic shipping. If it's determined that an order is to be shipped to a country requiring tracking or insurance, I will contact my customer by Etsy convo about adding additional shipping costs to the order. I ask international customers to stay tuned to their Etsy convo service after placing their order, so communcations are easy and efficient!

I cannot pay customs fees or tariffs on any international order. My orders are shipped declaring the shipped items to be merchandise.

I typically ship within 5 business days of receiving an order.

For returns, the customer pays the return shipping (and possibly insurance, if the item was originally insured). Please see my 'Refund Policy,' below.
Additional policies and FAQs
Fine craftsmanship is one of my highest values, but please remember that my work is handmade. Some 'character flaws' will be inherent in the materials I use, and these are intended. None of these should weaken the piece. Most of my work is one-of-a-kind, but I also make limited production lines, so the item you receive may be slightly different than the ones pictured online.

I reserve the right to make identical or similar works to ones I have sold in my shop, and retain my intellectual property rights on all of my designs.

At this point, I am not taking custom orders (except for minor adjustments to things like chain lengths, when noted in my product descriptions).


IMPORTANT NOTE: I strive for originality in my work and encourage all artists in their originality. Please do not copy my designs for any commercial, exhibition or competition purpose.