TartDeco

Items are bought as is in new condition, unless otherwise stated such as vintage. Please keep in mind that the use of vintage pieces means that there could be some minor flaws in them due to age, however I only use pieces I would wear myself. I try to show actual condition of the items in the photos as much as possible, but potential buyers may request additional photos if they are unsure.

Handmade items are very sturdy and of high quality, so I have never had to refund due to defect. I pack purchases well to minimize shipping damage and I strongly suggest shipping insurance on anything over $10.

If an issue does arise, I am more than happy to communicate with the buyer to resolve.

I require payment within 5 days of purchase or the item will be relisted.

I accept paypal and direct payment through Etsy.

Shipments generally go out within three business days of cleared payment and I send a note to let you know when purchases have shipped.

To keep shipping costs down, I try and recycle boxes, etc. and ship the least expensive, but safest, way for each item. If actual shipping and handling costs are less than what buyer paid by over $1, I will refund the difference.

*If express shipping is desired, please contact me before making payment so I can update your invoice accordingly.

International buyers- I am not responsible for customs delays, duties/tariffs or shipping restrictions to your country.

I will add shipping insurance by request for an additional cost appropriate to the amount of purchase.

A shipping discount applies to multiple purchases. In most cases the discount happens automatically. For heavier items I will have to refund the difference.

I welcome custom orders and will do my best to honor them as close to the buyer's vision as possible. I am a true believer in good communication to ensure my customer's happiness!