AIRPLANES
--I use USPS for all airplane orders.
--Shipping in the United States only. I do not ship internationally. Canada could be an exception, message me for more information.
--Shipping to Hawaii and Alaska WILL be an extra fee. Please message me BEFORE purchase to find out the extra shipping cost.
--There is no signature required at delivery for any package I ship. This can be added to your delivery for an extra fee. You must message me about it BEFORE purchase if you want to add signature confirmation. This cannot be added after you make a purchase.
--Each package I ship comes with a tracking number through USPS, but not insurance. If you want to add insurance, you must message me BEFORE purchase. Insurance cannot be added after you make a purchase.
--Because there is no signature required, the postman/woman or delivery person may leave it at your front door. Since you receive a tracking number with each order, you will know when it is supposed to arrive. I am not responsible for anything that may happen to your package while it sits await at your door. (For the record, no one has ever mentioned their package being stolen.)

CANVAS
--I use Fedex or USPS for all canvas orders.
--Shipping in the United States only. I do not ship internationally. Canada could be an exception, message me for more information.
--Shipping to Hawaii and Alaska WILL be an extra fee. Please message me BEFORE purchase to find out the extra shipping cost.
--There is no signature required at delivery for any package I ship. This can be added to your delivery for an extra fee. You must message me about it BEFORE purchase if you want to add signature confirmation. This cannot be added after you make a purchase.
--Each package I ship comes with a tracking number either through FedEx or USPS but not insurance. If you want to add insurance, you must message me BEFORE purchase. Insurance cannot be added after you make a purchase.
--Because there is no signature required, the postman/woman or delivery person may leave it at your front door. Since you receive a tracking number with each order, you will know when it is supposed to arrive. I am not responsible for anything that may happen to your package while it sits await at your door. (For the record, no one has ever mentioned their package being stolen.)

AIRPLANES
**I always send a picture of one of the airplanes before shipping them. Then, you okay them to be shipped.**
If you receive them and you just do not like them, but they are the same as the picture I sent, no refund will be given.
If you don't like the picture I send, you've changed your mind about the airplanes, and want a refund before I ship them but after they are all complete, you will receive a 50% refund.
If you receive the airplanes and something has been damaged because of shipping, you have to send them back, paying for shipping yourself, and you then receive a 50% refund of what you originally paid.
If you order, and within 48 hours decide you want to cancel, as long as nothing has been done/shipped (airplane template not started, no printing has been done, no folding has been done, etc.), you will receive a full refund.

CANVAS
I always send a picture of one of the canvas before shipping it. Then, you okay it to be shipped.
If you receive it and you just do not like it but it is the same as the picture I sent, no refund will be given.
If you don't even like the picture I send, you've changed your mind about the canvas, and want a refund before I even ship it but after it is complete, you will receive a 50% refund.
If you receive the canvas and something has been damaged because of shipping, you have to send it back, paying for shipping yourself, and you then receive a 75% refund of what you originally paid.
If you order, and within 48 hours decide you want to cancel, as long as nothing has been done/shipped (tree template not started, especially no painting has been done, etc.), you will receive a full refund.