TayoClothing's Shop Policies
I'm new to etsy, but have been self-employed for five years now, specializing in corset tops made to measure at affordable prices. I have had hundreds of happy ebay customers and now I hope for some happy etsy customers! :)
Payment to be made by Paypal. Aside from sending an email to you stating that I will start to process your order after I have received payment, I don't like to hassle or pressure customers about paying. However, if I do not receive payment within seven days I *will* consider the order null and void.
UK items are sent first class.
Non-UK items are sent via airmail. Insurance is always included in the stated postage costs, so if the worst happens and a parcel goes astray, I can offer a full refund, including your postage costs.
Please do check my shop announcement if you want your item for a specific date, as order processing time may sometimes be longer due to busy periods holidays, poor health, etc...
Refunds and Exchanges
No quibble full refunds can be given on all ready made items, just message me first to inform me and as soon as the item is back safely in my possession in original resellable condition (within 14 days and via trackable please) a 100% refund will be issued to you, including the shipping cost. Refunds cannot be given on custom made items, in compliance with the Distance Selling Regulations, however, exchanges/credits are often possible but depends on stock.
Additional Policies and FAQs
HOW TO CLEAN
To deodorize and refresh any garment: sprinkle with bicarbonate of soda, leave overnight in a zipper bag, then vacuum off excess powder.
To remove stains from faux leather, damask, taffeta and black crepe-backed satin: these fabrics will be able to withstand *gentle* scrubbing with a little water and soap on the outer fabric.
To remove stains from silks, velvets: consult a dry cleaner.
Last Updated August 15, 2011