TeArohaJewellery

Te Aroha loves ... handmade jewellery

London, United Kingdom · 14 Sales

TeArohaJewellery

Te Aroha loves ... handmade jewellery

London, United Kingdom 14 Sales On Etsy since 2011

0 out of 5 stars
(5)

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TeArohaJewellery

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TeArohaJewellery

Reviews

No reviews in the last year

Anonymous on May 20, 2013

5 out of 5 stars

My first Etsy purchase and I love it! It took less than 24 hours for the necklace to cross the UK and arrive at my place!

Anonymous on Jan 16, 2012

5 out of 5 stars

Gorgeous bracelet! The picture really doesn't do it justice. Came well packaged with detailed instructions. Thank you!

Anonymous on Oct 24, 2011

5 out of 5 stars

Beautiful and vibrant necklace! I've already received many compliments. Thank you so much for the fast shipping and the great packaging!

View all 5 reviews

Shop policies

Last updated on September 14, 2011
Welcome to Te Aroha Jewellery!

I hope you will enjoy my handmade designs as much as I enjoyed creating them!

Custom orders are welcome! Maybe you would like to order an item in a different colour? Or you have a design in mind but lack the means to bring it to life? Feel free to contact me via Etsy or email (tearoha.jewellery@gmail.com) and we can discuss your ideas.

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
* Payment is due at time of purchase.

* I accept payment via Paypal.
Shipping
When do I ship items?
All items, apart from those made to order, will be shipped within 2 working days of receiving payment. Items that are made to order will be shipped within 7 working days.


How do I ship items and when can you expect delivery***?

* Within UK:
All items will be shipped by Royal Mail (1st Class).
Estimated delivery time: 1-2 working days

* To Europe:
All items will be shipped by Royal Mail (Airmail).
Estimated delivery time: 3-5 working days

* All other countries:
All items will be shipped by Royal Mail (Airmail).
Estimated delivery time: 5-7 working days

*** Please note that the delivery times are only rough estimates and may vary considerably.


What about customs?
If you live outside of the European Union, please be aware that you may be required to pay customs duties. Moreover, items may be held up in customs which will delay delivery.
Refunds and Exchanges
Although I take great care in designing, creating and packaging all items, sometimes things go wrong (e.g. items are damaged during shipping) and you may wish to return your order. Here is how it works:

* Finished Items
Please CONTACT ME via Etsy or email (tearoha.jewellery@gmail.com) within ONE WEEK of receiving your order and BEFORE you return an item so that we can arrange the details of your return. You can send back all UNUSED items in their ORIGINAL PACKAGING within TWO WEEKS at YOUR OWN EXPENSE. Once they have arrived, you will receive a full REFUND (excluding shipping costs).

* Custom Items/Made to Order
In general, custom items or items made to order CANNOT BE RETURNED unless they have been damaged during shipping. If, for some reason, you are not satisfied with the item(s) you received, please CONTACT ME ANYWAY so that we can find a way to RESOLVE YOUR PROBLEM.
Additional policies and FAQs
* Gifts
I am happy to add a handwritten note to any item intended as a gift. Just let me know at the checkout which message you would like me to include.

* Further Questions
If you have any further questions please don't hesitate to contact me via Etsy or email (tearoha.jewellery@gmail.com).