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Irene

Contact shop owner

Irene

Shop policies

Last updated on October 20, 2012
Thank you for visiting TeaHarvest! I hand make everything that I sell. Please take your time and browse through my work. I hope you enjoy my shop and all the wonderful things I have to offer.

Customer satisfaction is my utmost priority. I will do my best to ensure that you are happy with your purchase, so please feel free to contact me with any questions, requests, comments, or concerns!

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
  • Buy with Apple Pay
  • Pay with Sofort
  • Pay with iDeal
  • Accepts Etsy gift cards
  • Other Method
Payment
New to Etsy? Here is a helpful guide to the checkout process: http://www.etsy.com/help_guide_checkout.php

At the moment, I only accept PayPal. If you pay with an Echeck through Paypal, I will send your package when the check clears through Paypal and I have received your actual payment.

For California residents, sales tax will be applied to your total.

Discounts can ONLY be redeemed during checkout. Please remember to enter coupon code during checkout. Coupon codes CAN NOT be redeemed after payment.
Shipping
I ship with USPS First class mail. If you prefer Priority mail or would like insurance on your purchase, feel free to contact me through Etsy before purchasing and I will adjust the shipping price.
I usually ship items out within 3 days after receiving payment; not including weekends and holidays.

US: Orders over $100 are insured for free.

International: I ship USPS First Class. If you would like Priority or Insured Mail, please contact me and I can send you an updated invoice. Any customs fees, taxes, or tariffs that may by incurred at the time of delivery are at the discretion of individual countries and are payable by the buyer.

**IMPORTANT**
Please ensure your Etsy address matches your Paypal shipping address. I will always send the item to the Etsy address unless unless specifically asked otherwise in the "Message to the Seller" box during checkout..

PLEASE NOTE: I use delivery confirmation and a tracking # on all US packages. I am not responsible for any Lost or Stolen packages. If you item is confirmed delivered through USPS.com I cannot give a refund.
Refunds and Exchanges
RETURN POLICY
I want you to be completely satisfied with your purchase. If you have any questions or concerns, I can be contacted through Etsy convo or by email. If, for any reason, you are unhappy with your purchase, please return your unused item within 7 days of purchase and I will gladly do even exchange or refund for the purchase price MINUS the shipping cost.

Sorry, returns will not be accepted on international orders due to customs fees. Custom orders are also nonrefundable.

***Please contact me before leaving feedback so I can do my best to make sure you have a positive experience. Thanks!
Additional policies and FAQs
I gladly welcome custom orders and/or am happy to make multiple items if you need them :) So feel free to send me a convo anytime!

If you need to contact me, please contact me through Etsy. Please DON'T email me, I have the bad habit of NEVER checking my emails..