TeaHippies

Tea Hippie

Cochrane, Canada On Etsy since 2012

Buyers are raving!

This shop got multiple 5-star reviews in the past 7 days.

TeaHippies

Tea Hippie

Cochrane, Canada | 7,425 Sales

%s out of 5 Stars

Announcement    Use Coupon Code TENOFF for 10% off any purchase when you order 5 or more teas!
FREE SHIPPING on all US orders over $35 for a limited time!

MAY 2020 UPDATES
Hello all! Thank you so much to all of our customers, we hope everyone is enjoying their teas!
Shipping delays may occur due to staff shortages with Canada Post and USPS. Please do be aware of longer shipping times because of this, and consider purchasing extra tracking if you're from the states to ensure your tea is delivered as quickly as possible!
We have had to make changes in prices due to postal changes and prices in the tea world. Some of you may have noticed we have taken off the option for our 5%, 10%, and 15% off - but not to worry! The codes above should help ordering be a lot easier and more convenient now.

Announcement

Last updated on May 20, 2020

Use Coupon Code TENOFF for 10% off any purchase when you order 5 or more teas!
FREE SHIPPING on all US orders over $35 for a limited time!

MAY 2020 UPDATES
Hello all! Thank you so much to all of our customers, we hope everyone is enjoying their teas!
Shipping delays may occur due to staff shortages with Canada Post and USPS. Please do be aware of longer shipping times because of this, and consider purchasing extra tracking if you're from the states to ensure your tea is delivered as quickly as possible!
We have had to make changes in prices due to postal changes and prices in the tea world. Some of you may have noticed we have taken off the option for our 5%, 10%, and 15% off - but not to worry! The codes above should help ordering be a lot easier and more convenient now.

Items

 

All Items

Kelly And Ali

Contact shop owner

Kelly And Ali

Reviews

Average item review
5 out of 5 stars
(1919)
See reviews that mention:
quality 46 shipping 225 customer service 63

Shop policies

Last updated on November 9, 2018
Peace & Love & Eternal Grooviness

We are proud to be able to share our love and knowledge in the world of tea. Each and every tea we provide you is blended with 100% natural ingredients, and 100% verified Fair Trade tea.

We always use food safe packaging. Our bags are 100% recyclable, as well as our shipping packaging.

Pop culture has been something we have an extreme passion for (You could say we are professional fangirls). It's so fun being able to share our obsessions with other obsessed tea lovers!

Peace, love, eternal grooviness. Grab your salt, pull out your wand, get in the tardis, and ask Sherlock!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and cancellations
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 12 hours of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
Refunds and Exchanges:
As this is a food product, we do not currently accept these.

As for lost, damaged packages:
We try our absolute best to make sure you get your tea safe and sound without any problems, but sometimes it can get damaged on the way there. We are not responsible for the tea once it leaves our store and unfortunately cannot offer any refunds. Thank you for your understanding!

US Orders:
If any teas are destroyed through customs, we are unable to offer any refunds on tea or shipping. Please read our Delivery Policy for more information on US orders.

Refunds are only given when the tea is returned to us from postal mistakes, and the boxes have NOT been opened.
Payment
There are no taxes on tea.

We accept payment through Direct Checkout and PayPal for now. Any payments not completed after 24 hours will be cancelled.

If you need to cancel an order, please do so within 2 hours of your purchase. Sometimes we are filling out orders and a new one comes in, so that one gets sent out right away.
Shipping
Canada Post. As of right now, we will only ship to Canada and the US. If you are from another country and would like to place an order, please contact us.

Please allow 1-3 days for us to ship, then 9-14 BUSINESS days for your package to arrive.

Smaller purchases (Under 6 teas) do not contain tracking numbers. Anything over 6 should through Etsy. If you'd like to purchase extra shipping information, please let us know before placing your order. This applies to Canada only - no tracking is available for the US unless purchased separately.

****USA/INTERNATIONAL CUSTOMERS PLEASE READ
As of now, all of our international orders are sent with Etsy shipping labels. If you'd like a tracking number, please contact us before purchasing and we will set something up for you if it does not appear on your checkout page.

INTERNATIONAL (Outside of Canada/US)
Orders are shipping with Standard shipping which is estimated for between 6 - 12 weeks shipping. Please note it can take up to 3 months for your order to arrive. Faster is shipping is available upon request. There is no tracking available unless purchased separately.

Our packaging:
We ship in envelopes, so you don't have to pay extra for shipping! 6 Teas and over will be shipped in a box.
There is also 1 free sample per order, not per tea! If you'd like to choose your sample, let us know in the notes section and we will be more than happy to send your choice! :)
Your tea will arrive in kraft packages that are easy to store and keep your tea fresher for longer.

**PLEASE** double check your correct address info before placing your order. As above, sometimes we process orders the second they come in and we cannot hold responsibility for mistakes made on wrong addresses. If it happens that the address you've entered is wrong, let us know ASAP the second it has gone through, or it may be sent out before we had a chance to see.

Please remember we have no control over how long the package will take to arrive (Especially during Christmas season and other holidays!) If you need your tea by a specific date, please let us know before purchasing your tea. We can set up any extra shipping plans beforehand!

Please allow up to 6 weeks after purchase for your tea to arrive. We understand this can happen on rare occasions during normal months, and it can happen often during the holiday season. If your tea has not arrived after 6-8 weeks, please contact us. Thank you for understanding that there is nothing we can do until then, as that gives the post some time to deliver your package back to us in case of any lost items, or wrong addresses.

Overseas delivery: Parcels can take up to 2 months for shipping. We understand that this may be frustrating, but we do offer faster shipping options if necessary. Please contact us for this.
Additional policies and FAQs
Please contact us for any type of custom orders.