TeaHippies
Cochrane, Canada ·
Announcement
WE NOW SHIP EVERYWHERE!
Yep, you heard that right. We now accept international orders! Please review your country's laws of imports of tea before making a purchase.
Announcement
WE NOW SHIP EVERYWHERE!
Yep, you heard that right. We now accept international orders! Please review your country's laws of imports of tea before making a purchase.
Reviews
Becca on Jun 19, 2018
I am so so thrilled with my purchase from Tea Hippie! I was in the market for a custom tea favor for my wedding and had already had one company just completely stop communicating with me. When I messaged the lovely ladies at this shop, they were extremely helpful and timely in their responses. They designed a custom label for me, created a custom blend that is just perfect (I had to try it, it’s delicious!), and shipped in less than 2 weeks. Not only that but their prices are extremely reasonable, and they included samples for me (they must have read my mind and knew I wanted to try the Butterbeer blend!). I highly recommend this shop, and will definitely be a return customer!
Shop policies
We are proud to be able to share our love and knowledge in the world of tea. Each and every tea we provide you is blended with 100% natural ingredients, and 100% verified Fair Trade tea.
We always use food safe packaging. Our bags are 100% recyclable, as well as our shipping packaging.
Pop culture has been something we have an extreme passion for (You could say we are professional fangirls). It's so fun being able to share our obsessions with other obsessed tea lovers!
Peace, love, eternal grooviness. Grab your salt, pull out your wand, get in the tardis, and ask Sherlock!
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
As this is a food product, we do not currently accept these.
As for lost, damaged packages:
We try our absolute best to make sure you get your tea safe and sound without any problems, but sometimes it can get damaged on the way there. We are not responsible for the tea once it leaves our store and unfortunately cannot offer any refunds. Thank you for your understanding!
US Orders:
If any teas are destroyed through customs, we are unable to offer any refunds on tea or shipping. Please read our Delivery Policy for more information on US orders.
Refunds are only given when the tea is returned to us from postal mistakes, and the boxes have NOT been opened.
Payment
We accept payment through Direct Checkout and PayPal for now. Any payments not completed after 24 hours will be cancelled.
If you need to cancel an order, please do so within 2 hours of your purchase. Sometimes we are filling out orders and a new one comes in, so that one gets sent out right away.
Shipping
Please allow 1-3 days for us to ship, then 9-14 BUSINESS days for your package to arrive.
Smaller purchases (Under 6 teas) do not contain tracking numbers. Anything over 6 should through Etsy. If you'd like to purchase extra shipping information, please let us know before placing your order. This applies to Canada only - no tracking is available for the US unless purchased separately.
****USA CUSTOMERS PLEASE READ
As of now, all of our US orders are sent with Etsy shipping labels. If you'd like a tracking number, please contact us before purchasing and we will set something up for you. Tracking options are available under our 3 Teas, 6 Teas, 12 Teas, and PotterPacks listings.
Our packaging:
We ship in envelopes, so you don't have to pay extra for shipping! 6 Teas and over will be shipped in a box.
There is also 1 free sample per order, not per tea! If you'd like to choose your sample, let us know in the notes section and we will be more than happy to send your choice! :)
Your tea will arrive in skinny recyclable kraft packages that fold out so you may keep your tea upright and easy to store.
**PLEASE** double check your correct address info before placing your order. As above, sometimes we process orders the second they come in and we cannot hold responsibility for mistakes made on wrong addresses. If it happens that the address you've entered is wrong, let us know ASAP the second it has gone through, or it may be sent out before we had a chance to see.
Update: We have had numerous people with their tea arriving in 2 days, and some it takes over a month. Please remember we have no control over how long the package will take to arrive (Especially during Christmas season and other holidays!) If you need your tea by a specific date, please let us know before purchasing your tea. We can set up any extra shipping plans beforehand!
Please allow up to 6 weeks after purchase for your tea to arrive. We understand this can happen on rare occasions during normal months, and it can happen often during the holiday season. If your tea has not arrived after 6-8 weeks, please contact us. Thank you for understanding that there is nothing we can do until then, as that gives the post some time to deliver your package back to us in case of any lost items, or wrong addresses.