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TeahouseTreehouse's Shop Announcement

Welcome to my shop! Please take a look around and let me know if you have any questions. You can also follow me on instagram and twitter - just look for jotucklee. Thanks!

TeahouseTreehouse's Shop Policies

Welcome

Thanks so much for dropping by. I hope you enjoy your visit!

All digital prints are reproduced from my original work & subject to copyright.

Images may look a little fuzzy on Etsy, but they are very crisp and clear on paper.

I use various materials to create my illustrations, including watercolour paints and collaged papers. Prints may show up brush marks and paper textures not visible on your monitor.

Payment

All prices are in Australian dollars. For currency conversions use the currency button at the bottom of the page.
Payment is through PayPal only. If you wish to pay by credit card, you do not need a Paypal account to do so, and it is safe and secure. Payment is due at the time of purchase.

If you have any questions about payment or PayPal, please do not hesitate to ask me.

Shipping

Orders are shipped within two working days. All orders will be posted via Australia Post.

International orders usually take 2-3 weeks to arrive, but can take longer, so please order earlier rather than later. If your country’s shipping rates are not listed, please contact me for a quote.

If you would like your order express posted or to include tracking, please let me know prior to ordering and I will adjust the shipping cost for you.

Please note that your package will be posted to the address listed on your etsy account, not your pay pal account.

Your print/s will be placed in a plastic sleeve in a sturdy flat mailer to keep them safe. However, should anything go wrong, please contact me as soon as possible via ‘conversation’ (Etsy’s internal email) so we can come up with a solution.

Any tax and import duties are the responsibility of the buyer.

Refunds and Exchanges

If for whatever reason you are not satisfied with your purchase once you receive it, please let me know and I will either correct the problem or refund your money. 
It is not possible to refund postage costs. The cost of postage to return an item is also the responsibility of the buyer.

Additional Policies and FAQs

Like a different size? Please ask and I will chat to my printer and customise an order for you. This may take a little longer to reach you than a standard order.

Prints come unframed and unmounted. I do have a love of picture framing and display, so if you need any advice or ideas, please do not hesitate to ask!

Last Updated December 13, 2011