TeddyBeeRad

Privacy Policy

I care deeply about your privacy. This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from my Etsy shop, contact me, or otherwise use my services through Etsy.

Information I Collect

To fulfill your order, you must provide Etsy with certain information, such as your name, email address, shipping address, payment information, and the details of the product that you’re ordering. Etsy provides me with this information so that I can process and complete your order.

You may also choose to provide additional personal information if you contact me directly through Etsy messages.

Why I Need Your Information and How I Use It

I rely on several legal bases to collect, use, and share your information, including:
• As needed to provide my services, such as fulfilling your order, settling disputes, and providing customer support
• When you have provided your affirmative consent, such as signing up for marketing messages (if applicable)
• If necessary to comply with legal obligations, tax reporting, or regulatory requirements
• As necessary for the purpose of my legitimate interests, if those interests are not overridden by your rights or interests, such as improving my shop and services

Order Fulfillment and Third Parties

For physical items in my shop (such as apparel, posters, canvas prints, and other printed products), I work with a trusted print-on-demand production partner, Printify, to manufacture and ship orders.

When you place an order for these items, I share necessary information with Printify, including your name, shipping address, and order details, so they can produce and deliver the product to you.

I share your personal information with Etsy and Printify only to the extent necessary to provide my services and fulfill your order.

Information Sharing and Disclosure

I share your personal information only for very limited reasons and circumstances, including:
• Etsy: I share information with Etsy as necessary to provide you my services and comply with Etsy’s Seller Policy and Terms of Use
• Service Providers: I engage certain trusted third parties (such as Printify) to perform functions and provide services to my shop
• Legal Compliance: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to respond to legal process or government requests, enforce agreements, or prevent fraud

Data Retention

I retain your personal information only for as long as necessary to provide my services and as required to comply with legal and tax obligations. Generally, I keep order information for tax and accounting purposes.

Transfers of Personal Information Outside the EU

Etsy may store and process your information through third-party hosting services in the United States and other jurisdictions. As a result, your information may be transferred outside of your country.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. These rights may include:
• The right to access and receive a copy of the personal information I hold about you
• The right to change, restrict, or delete your personal information
• The right to object to my processing of your data
• The right to lodge a complaint with a data protection authority

If you would like to exercise any of these rights, please contact me through Etsy messages.

How to Contact Me

For purposes of EU data protection law, I am the data controller of your personal information. If you have any questions or concerns, you may contact me through Etsy messages.

Returns & Exchanges

I want you to love your purchase! Because each physical item is made to order, I do not accept returns or exchanges unless the item arrives damaged or defective.

If your item arrives damaged, misprinted, or defective, please contact me within 7 days of delivery and include a photo of the item and packaging. I will gladly arrange a replacement or refund if the issue is confirmed.

Please note:
• Items cannot be returned due to incorrect sizing or buyer’s remorse. Please review sizing charts carefully before purchasing.
• Since items are custom printed when ordered, I cannot accept cancellations once production has begun.

If you have any questions before ordering, feel free to message me. I’m happy to help!

Digital Download Policy

Due to the nature of digital products, all digital download sales are final and I do not offer refunds, returns, or exchanges once the files have been downloaded.

However, if you experience any issues with your files, please contact me and I will gladly help resolve the problem.

If you need a different size or format, feel free to message me and I will do my best to accommodate your request.

Terms of Use

All designs and artwork sold in this shop are for personal use only.

You may:
✔ Print the artwork for personal use
✔ Use it to decorate your home, nursery, or office
✔ Print it as a gift

You may not:
✘ Resell the digital files
✘ Share, distribute, or upload the files online
✘ Use the artwork for commercial products
✘ Modify the artwork for resale

All artwork remains the copyright of the shop owner.

If you are interested in commercial licensing, please contact me.