Reviews
-
-
Elizabeth Wheaton on Jul 4, 2020
5 out of 5 starsGreat mask. The material is so soft and the picture of the guitar is terrific. Etsy masks are very good quality and they stand behind their products. I am definitely satisfied with their quality and good ethics. My son will love this mask. He is in a band and plays the guitar. So, he will be happy to receive such a well made and designed mask. Than you, again, Etsy! Betty Wheaton
-
-
KJ Fisher on Jun 30, 2020
5 out of 5 starsGreat quality! Silky fabric and comfy lining. Filters included. Also has the good crunchy ear loops that make a tight fit.
-
Gaela on Jun 27, 2020
5 out of 5 starsThere's not a single day that goes by when I don't get a compliment on this high quality mask. Because I live in Georgia, it's important to keep the word out about the importance of the 202 Election and this is a fashionable way to do so. Thank you!
-
-
liebermanmacnichol4 on Jun 26, 2020
5 out of 5 starsGreat service. Wonderful to do business with . Love love love my mask and everyone I come in contact with loves my Giraffe Mask also. Thank you so much.
-
Carolyn on Jun 24, 2020
5 out of 5 starsMy daughter said it was very cute. I sent it as a gift for her to use in her elementary classroom. It did take a long time to arrive due to the covid postal delays.
-
-
Pam on Jun 22, 2020
1 out of 5 starsTerrible experience with this seller. I ordered a cute giraffe mask for my 6 year old who is having a difficult time wearing a mask. I ordered from this site because it states on her site that the product will be shipped in 3-5 business days. I ordered it on May 26th. When I tracked the order, it stated it would not arrive until June 18th. I messaged Brenda and asked about the discrepancy and asked if the product could be shipped in a more timely manner than 22 days and she responded with a rude answer about how it clearly states on her page it takes 2-3 weeks for shipping and it would be delayed. It does not state that anywhere on her page. The mask did not arrive until June 20th. 25 days for one mask? Seems excessive. And the rude customer service was just the cherry on top. Also, I paid 23$ for that one mask. Buy elsewhere!!!
Brenda responded on Jun 26, 2020
Hello Pam, Thanks for your review. We strive for a 5-star customer experience with each order, so it is unfortunate to hear that this did not meet your expectations. As we discussed, each mask is printed per order, and therefore the processing time is 14-21 business days. This is indicated both in the product description as well as the estimated time-frame that Etsy gives. Different products in the shop will have different time-frames. That being said, I hope your little one enjoys the mask received. Stay well and stay safe! :)
-
sandiwf on Jun 20, 2020
4 out of 5 stars5* for the mask, well made, came with a fliter although it was oversized on my 20's daughter 3* delays in shipping. The site says 2-3 weeks, at 3 weeks I hadn't heard anything. Etsy estimated I would have it at 3 weeks. I texted them and they said sorry, there's been a delay. One week later, they said it was going out that day. Now they're in TX and it shipped from CA so it might not be their issue, but it sat in pre-shipping for another 8 days before it moved. It took over a month to arrive.
-
-
-
Ann Marie on Jun 15, 2020
5 out of 5 starsbeautiful, well made and very breathable mask!!! High quality.. will recommend this seller A+ and 5 stars!!! Stay safe and thank you so much Ann Marie Robinson