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Shop policies

Last updated on March 15, 2011
Welcome to Teen1! Here you'll find unique Rolodex address files, colorful crocheted items and cute mini-scrapbooks and paper goods.

I'm Teen (short for Tina) and I'm a craftoholic (Hi, Teen). I'm a stay-at-home mom to two gorgeous girls who are following in my crafty footsteps. Our supplies have almost completely taken over the house. But my husband still has the garage to himself for now. :)

All of my items are crafted by me in a smoke-free, one-dog home.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
I want you to be 100% satisfied with your purchase from me. If you're unhappy for any reason, please convo me and I'll do my very best to make things right. If you're still unhappy, I will gladly accept the return of your items within 7 days of purchase, and I'll refund your purchase price (minus shipping costs).
PayPal only, please. All items from Teen1 are shipped within 48 hours of receiving cleared payment (usually the same day). I'll convo you to let you know when your items are on their way.

Custom orders require payment in full before I begin work and usually take 3-4 days from purchase to completion. I will keep you updated on your order's progress and will convo you when your order is shipped.

If you're having trouble getting through Etsy's checkout system, please convo me. If payment is not received within 3 days of purchase (with no communication), I'll have to cancel the sale and relist the item. Just convo me if you need more time to pay and I'll be happy to work with you - I understand that life happens. :)

At this time, I'm not able to trade with other shops, but at some point in the future I hope to do so. :)
Your items will ship to your Etsy address (regardless of what PayPal lists as your address) unless you notify me otherwise. I ship USPS 1st Class for most items.

Rolodexes, mini-albums and heavy books are shipped Priority because of their weight.
Additional policies and FAQs
I love custom orders! See something you'd like in a different color or size? Just convo me and I'll see what I can do for you!

I'm very proud of my Etsy feedback, and I'd love to add your positive comments to my collection! :) I will always leave feedback when our transaction is complete, and I know that you're 100% satisfied with your purchase from Teen1.