TemperedEmber

Tempered Ember Creations

Colorado, United States · 0 Sales

TemperedEmber

Tempered Ember Creations

Colorado, United States 0 Sales On Etsy since 2011

Ricki Roth

Contact shop owner

Ricki Roth

Items

No items listed at this time

Shop policies

Last updated on July 20, 2014
Thank you for looking at purchasing with TemperedEmber. We strive to have the best possible customer service and still stay in business.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
I accept Paypal, credit cards, and Etsy gift cards!

Work on custom items does not start till payment is received and has cleared.

Orders do not ship till payment is received. Please keep this in mind with Paypal's eCheck option due to it taking 5-10 days to process.

You can cancel a Non-Custom order as long as it has not shipped.
Shipping
If you have any shipping method or upgrade requests please contact me right after you order, or before. If an item is in stock I tend to ship out quite quickly.
Please make sure that your shipping address is up to date. Shipping costs incurred if the item needs rerouteing or to be shipped back due to incorrect address will be the purchasers responsibility.
For smaller items and single orders typically it is more economical for me to ship with US Post. For orders over $50 or bigger items I feel more comfortable shipping with UPS due to their insurance and tracking. I ship Monday-Friday.
Every item I make I put my heart into, there is no mass manufacturing here. I joke that I can remember what show I had on as background noise for every single item I make. It is because I remember every nuance of making that item. So I package each one of these items with care, so when you open it you will be as happy as I was to make it.
Refunds and Exchanges
If an item is received damaged you will need to contact me with in 24 hours. Take photos and retain the packaging.

For non Custom items.
For refunds or exchanges please contact me so we can resolve them quickly. You have 14 days and then the item is yours. I do my best to take the best photographs and put detailed descriptions on everything I sell. Any shipping costs will be the purchaser's responsibility for all exchanges or refunds.
Any order that is returned without contacting me first will incur a 15% restocking fee.

For Custom Orders.
I will always confirm the details and get any clarification needed to make sure to produce the order to your specifications and my best quality. For custom orders there are no refunds.
Additional policies and FAQs
I love custom orders. I am not always able to do rush jobs though, but they are possible.