TempestuousPoppet

Tempestuous Poppet

Derby, United Kingdom · 32 Sales

TempestuousPoppet

Tempestuous Poppet

Derby, United Kingdom 32 Sales On Etsy since 2012

0 out of 5 stars
(7)

Shop owner

julie

Contact

julie

Contact shop owner

julie

Reviews

No reviews in the last year

Anonymous on Jun 20, 2013

5 out of 5 stars

Another beautiful item from Julie :)

Anonymous on Feb 8, 2013

5 out of 5 stars

A girl can never have too many pairs of unicorn longies, it would seem. Another lovely item, thanks Julie x

Anonymous on Nov 29, 2012

5 out of 5 stars

The slot for Erin's Magenta Rainbow Unicorn longies. Just beautiful :D

View all 7 reviews

Shop policies

Last updated on September 28, 2012

Accepted payment methods

  • Pay with Visa
  • Pay with Master Card
  • Pay with American Express
  • Pay with Discover
  • Pay with PayPal
Payment
All purchase and postage must be paid in full before I will post. I accept payment by Paypal. UK customers may contact me to request payment by cheque or postal order but I will not post until payment is fully cleared into my bank.
Shipping
I post using Royal Mail using a recorded delivery service and keep proof of postage for all items. I quote using their pricing guide for packaged items according to size and weight. I add a small fee to cover the cost of packaging materials.

If you want an item quickly I can use the Next Day delivery service on request, there is a surcharge for this service. Please contact me prior to paying if you require this postal option.

In the highly unlikely event of a lost item I will follow the Royal Mail claims procedure. Posted items are not considered to be lost until 15 working days after the date of posting. Claims may take upto 30 days to process.
Refunds and Exchanges
In keeping with Distance Selling Regulations instock items may be returned within 7 days, provided they are unworn, unused and with original packaging. I require items to be returned using Royal Mail recorded delivery service, the cost of return postage is at your own cost and will not be refunded. I also require you to contact me prior to returning any items.
I will refund payment for the item and original postage on receipt of the returned item.

The joy of hand knitted garments created with hand dyed yarns is that no two are ever absolutely identical. There is variation between dyelots of the same colourway, there is variation between lots of the same yarn base. There may be tiny flaws. None of these things constitute a "second".
In the unlikely event of a faulty garment I may offer a replacement or refund after you have provided photo's and detail of the problem and then returned the item to me using Royal Mail recorded delivery service.

I do not offer refund or replacement for items damaged by misuse or failure to wash in accordance with recommended care instructions.

No refunds will be made for used cloth nappy covers.
Additional policies and FAQs
I welcome custom orders, most of my work is done on this basis so please get in touch if you'd like to arrange a custom garment.

I make garments to your measurements and specifications. Please check the measurements you provide me with very carefully. No refunds will be given for a garment being the wrong size as a result of you providing me with the wrong information.

I require full payment in advance for custom items. In keeping with UK distance selling regulations your right to cancel the order ends when I commence work on your garment.
Custom orders are non-returnable unless faulty when you receive them.

I check all garments carefully prior to posting and take care to describe them accurately. Please be aware that while I take care to display good photographs of all garments the colour representation will vary between monitors. I cannot be responsible for the accuracy of colour representation on your screen.