Announcement   // SUMMER HOLIDAY // From August 9th to August 18th 2018 I will be on holiday! All orders will be processed from monday 20th!
// ROSE GOLD LEATHER // Rose gold leather is almost out of stock, so before placing an order please contact me so I can see if it's possible to make your item! But don't worry, rose gold leather will be restocked for September 2018!
Thanks. Cinzia
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Hello! Here you can find handcrafted bags made by me in my small lab in the north of Italy.

Custom orders are welcome! If you want a special creation made just for you just send me a convo or an email.

For special offers follow me on Instagram or Facebook (link in the "about" section)

New: if you like to sew, have a look to my new creative sewing book here (in italian only) -> http://www.tenerinabags.com/libro/

Happy shopping! Cinzia :)

Announcement

Last updated on Aug 3, 2018

// SUMMER HOLIDAY // From August 9th to August 18th 2018 I will be on holiday! All orders will be processed from monday 20th!
// ROSE GOLD LEATHER // Rose gold leather is almost out of stock, so before placing an order please contact me so I can see if it's possible to make your item! But don't worry, rose gold leather will be restocked for September 2018!
Thanks. Cinzia
********************************************************************************

Hello! Here you can find handcrafted bags made by me in my small lab in the north of Italy.

Custom orders are welcome! If you want a special creation made just for you just send me a convo or an email.

For special offers follow me on Instagram or Facebook (link in the "about" section)

New: if you like to sew, have a look to my new creative sewing book here (in italian only) -> http://www.tenerinabags.com/libro/

Happy shopping! Cinzia :)

Cinzia

Contact shop owner

Cinzia

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Updates

My brand new laboratory! Some of my bags exposed in the window. I love people looking into my workshop and coming in to see and touch my creations! heart
Outfit of the day: white t-shirt with a pair of jeans are perfect and this cute tote bag. sparkling_heart
View all 6 updates

About

Handmade bags made with care in Parma (Italy)

Hi and welcome to my shop! My name is Cinzia and I live in the north of Italy. In September 2017 my dream became true: I finally opened my leather bags laboratory!

I started sewing few years ago, when my first child was born (I used to work as civil engineer but at that time I was at home taking care of my baby).
I immediately felt in love with making bags and then this sewing hobby became more and more a passion, so in October 2014 I decided to open my Etsy shop. I also started to teach in creative sewing courses and in 2016 I published my creative sewing book called "Borse e accessori creativi - Bags and creative accessories" (only in italian), where you can find 16 sewing projects with step-by-step instructions and pics!

At that point I decided to turn that (huge) passion into a real job and in 2017 I have finally become an artisan and I opened my laboratory! The day of inauguration I was the happiest person in the world! :D

I run my Etsy shop by myself and this is very challenging because I have to take care of every aspect of the job: designing the bags, finding the best italian suppliers, making the orders, making the pictures for the shop and promoting my products on Instagram and Facebook. I also have two kids so I do not get bored! ;)

The research of the suppliers is very important to me because for my products I want to use only high quality and made in Italy materials!

I called my brand "Tenerina Bags" because my other passion is making cakes and my favorite one is called "Tenerina" and it’s typical of the city where I was born (Ferrara, Italy). It’s a super chocolate cake that I prepare in every special occasion. Hence the name of my shop “Tenerina Bags”.

For any question about the items in my shop or to order customized bags do not hesitate to contact me, I will be happy to answer! :)

Cinzia

Shop members

  • Cinzia

    Owner, Maker, Photographer

    Hello, my name is Cinzia and I live in Parma (Italy). I'm a mom of 2 kids and an (ex) engineer. I love everything that's creative and handmade with passion and attention for the details. Hope you like my creations and contact me for any question!

  • Christian

    Webmaster

    Hello, my name is Christian and I live in Parma (Italy), with Cinzia (see above). I help her running the Etsy shop for what I can do... no worries, I am not going to make your bag! ;)

Shop policies

Last updated on May 3, 2018
Hi, my name is Cinzia, and I make leather bags and accessories. Every creation is made with care and attentions to details! :)

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Please email me if you are not satisfied with your purchase so I can resolve the problem. I care about my customers total satisfaction.

Returns are always possible*. If your item is not exactly what you expected you can return it provided you return it within 14 days of receipt. Please note that there are limitations on the time that I can reasonably accept returns, Return shipping costs and fees are under the buyer responsibility (return must be with tracked shipping, it helps track the package and for the reference). I don't accept the return package without tracking number.

Sorry, but I can't refund shipping costs.

Please contact me as soon as possible before you return the item or leaving feedback.

In case the item has been damaged during the transport please send me a picture ASAP of it and the damaged packaging.

*For customized items, all sales are final. No returns. I'm sorry.
Payment
I accept PayPal payments, credit and debit cards and Etsy gift cards.

Please note that you can pay through PayPal even if you do not have a PayPal account, just by simply using your credit card and the Guest Checkout feature.
For more information please check this help article:
http://www.etsy.com/help/article/361

Just click "Pay with PayPal" and you will be redirected to a secure PayPal page where you can enter your personal information, your credit card information, review your order, and it’s done. It’s safer for both of us.

If you have any problems with the payment process please contact me. I will be happy to help you out.
Shipping
For shipping methods see individual items.

For the items shipped with express courier please leave a mobile number in the notes during checkout.

Please, be sure that your address is correct; if you don't specify anything different I will ship to your Etsy address. Customers will be financially responsible in case of buyer’s error, for example incorrect address.

Some countries may charge additional taxes, duties and custom fees upon arrival of the package. These are not included in the shipping fees and are under the responsibility of the buyer.
Additional policies and FAQs
If you would like your purchase to be sent as gift, please send me a message with recipient's address and eventual note card message you would like me to send.

Please read my shop policies before making your purchase.

Your feedbacks are essential to me. Please take a few minutes to write them down. <3