TerraFinds

Important Unique Little Things For Your Creations

Niagara Falls, New York · 104883 Sales

TerraFinds

Important Unique Little Things For Your Creations

Niagara Falls, New York 104883 Sales On Etsy since 2009

5 out of 5 stars
(33000)

Shop owner

Terra

Contact

Announcement   Beautiful findings, unique designs...all for your wonderful creations! We are your jewelry findings supplier!

Please be informed : All druzy are 100% natural stone, they are not flat or perfect. All handmade items are with handmade characteristics.

NEW item added every week if not every day, let us know if you do not see items you like to have, we always try our best to design or produce them for you.

USA Orders:
All USA orders are ship from Niagara Falsl, New York via USPS with tracking - first class mail. You will be able to track your package 2 days after it is shipped. We ship confirmed orders within 1-3 business days. Your package will take 3-5 business days to reach you. Which means now you will receive your order within 5-10 business days. Contact us if you want Priority shipping or faster shipping and insurance..

PLEASE BE INFORMED:

INTERNATIONAL Orders:

All international orders are shipped via USPS 1st Class Mail with tracking. You will be able to track your package two days after shipping label created. Some countries may not qualify to ship with USPS 1st class mail, we will send you invoice base on rate given by USPS or Canada Post website.

All Canada orders are shipped via Canada Post with tracking, we will refund balance of any shipping cost if there is any.

Please note, if you have urgent need of your order, please convo me. If you do not agree with the shipping time, please do not place an order, I wish I could help but I have no access to speed up the shipping delivery time handle by postal services.

More shipping and store information is available here:
www.etsy.com/shop/TerraFinds/policy

Announcement

Last updated on May 2, 2018

Beautiful findings, unique designs...all for your wonderful creations! We are your jewelry findings supplier!

Please be informed : All druzy are 100% natural stone, they are not flat or perfect. All handmade items are with handmade characteristics.

NEW item added every week if not every day, let us know if you do not see items you like to have, we always try our best to design or produce them for you.

USA Orders:
All USA orders are ship from Niagara Falsl, New York via USPS with tracking - first class mail. You will be able to track your package 2 days after it is shipped. We ship confirmed orders within 1-3 business days. Your package will take 3-5 business days to reach you. Which means now you will receive your order within 5-10 business days. Contact us if you want Priority shipping or faster shipping and insurance..

PLEASE BE INFORMED:

INTERNATIONAL Orders:

All international orders are shipped via USPS 1st Class Mail with tracking. You will be able to track your package two days after shipping label created. Some countries may not qualify to ship with USPS 1st class mail, we will send you invoice base on rate given by USPS or Canada Post website.

All Canada orders are shipped via Canada Post with tracking, we will refund balance of any shipping cost if there is any.

Please note, if you have urgent need of your order, please convo me. If you do not agree with the shipping time, please do not place an order, I wish I could help but I have no access to speed up the shipping delivery time handle by postal services.

More shipping and store information is available here:
www.etsy.com/shop/TerraFinds/policy

Terra

Contact shop owner

Terra

View all 8512 items

Reviews

Average item review
5 out of 5 stars
(33000)
View all 33000 reviews

About

Working hard is easy to do when you love what you're doing

We hunt and design to bring you many little wonderful pieces and parts, and we know you are the experts of putting them together beautifully.

You trust us enough to tell us what colors you like, what kind of findings you need, how important findings and jewelry parts are for your designs, and your wishes to have fine handmade findings for your projects. We listen and try to make your wishes come true by working hard, and working sincerely with everyone and that includes the manufacturers and helpers.

We love our work, and as the saying goes, "love what you do and you will never work a day." We would like to thank you from the bottom of our hearts because it is the etsy community and our awesome customers that have allowed us to do what we love!

Shop members

  • The Team

    Owner, Maker, Designer, Curator

    We are a group who love to travel, eat, and work hard. Our little etsy business is the reason we laugh together, eat together and work hard together.

Shop policies

Last updated on May 29, 2018
Welcome to TerraFinds!

We are friendly and helpful. We love to see your finished jewelry made with our findings. We are good at designing handmade jewelry findings, we travel far to hand pick quality pearls and gemstones for your creations. We will try our very best to provide you with excellent customer service, to ensure that your shopping experience with Terrafinds will be a great one. Don't forget to tag us on Instagram and use #TerrraCollections/#TerraFinds!

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Your satisfaction is guaranteed!!

You can return any unused items. Return shipping is PAID BY BUYERS.

To complete a refund, BUYERS MUST:
- purchase items through Etsy Direct Check
- wait for package to arrive, we do not refund packages in transit
- send us a convo within 7 days of receiving items
- keep item in unused condition and in original, or similar packaging

We do not accept returns for:
- used items, beads or pearls on 1/2 or full strand is considered used if you remove them from the strand. We have tags on pearl and bead strands, we only accept return if our tag is still on the strands
- earrings/ear post items due to hygiene reasons
- stamped products
- final sale items
- Custom Listings
- cut chains/chains by foot
- items returned to us by UPS, DHL, Fedex
- customers who did not convo us to inform us of return
- return requests beyond 7 days of receipt

After we receive the returned items:
- we will issue refund less shipping cost and 10% restocking fee
- we do not apply discount coupons after purchases if buyer did not apply to purchase

Final sale items:
No return and refund for FINAL SALE items, we still guarantee the items are not damaged, we cannot guarantee if you like the colors, shape or personal expectations.

****IMPORTANT****
We will provide a Canadian Return address for all buyers. Items must be returned to the Canadian return address provided.

All order purchase via paypal cancel before we ship will cost 0.30 by paypal, this fees will not be refunded.
Payment
We accept Etsy Direct Checkout (all major credit card) and Paypal.

Orders purchase via Paypal required insurance and full tracking that buyers are responsible for purchasing.

If you pay via paypal by echeck, please ensure payment is cleared, if payment canceled, your order / orders will be canceled without notice from us. We will not contact buyer of payment canceled (act of buyer or paypal) if we are not notified by buyer.

Custom listings will be processed via Etsy Direct Checkout only.
Shipping
All items are carefully wrapped and packaged with new recycled material and ship in bubble mailer envelop. Shipped within 1-3 business days.

--- USA orders ---
- orders shipped by First Class or Priority (if purchased)
- insurance available and highly suggested - convo us for insurance

We are in Niagara Area in Canada. All USA orders are shipped from Niagara Falls, New York via USPS with tracking - first class mail without insurance. If you want to insure your package, please contact us. We ship confirmed orders within 1-3 business days. You will be able to track your package 1-2 business days after it is shipped. Your package will take 3-5 business days to reach you. Contact us if you want Priority shipping or faster shipping. It is VERY IMPORTANT that buyers understand we can only accept return items to a Canadian address, please read return policy.

In order to guarantee your package delivery or refund for your missing package, you must purchase insurance. USPS provides options for insurance. If you did not purchase insurance, you cannot claim again USPS, and we are not responsible for missing packages after it is shipped.

-- Canada orders --
- shipped by Canada Post
- insurance available and highly suggested - convo us for insurance

-- International orders --
- shipped by USPS 1st Class, does not include full tracking/insurance, e-delivery confirmation in SOME countries only, 1-6 weeks for delivery
- convo us for Express Mail that includes tracking + insurance
- orders over $150.00 must be upgraded to Tracked Package that provide full tracking

For purchase via etsy direct check out, if you choose to ship with only 1st class mail without insurance or full tracking, you have agreed to accept the risk of your package being delayed or missing, we are not responsible of your package arrival, lost or stolen packages.

All International orders purchase via paypal require full tracking. We are not able to ship without tracking. due to different rates on total amount purchased and for different countries, we will send shipping invoice for your country. Please convo us for tracking. Orders purchased via paypal without full tracking will be canceled.

****IMPORTANT****
We do not have access or control once your package is shipped. There are rare but possible incidents that may occur while your package is in transit:
- Wrong address in etsy (we ship to etsy address and not responsible if its wrong )
- Customs delays
- mother nature (snow can caused delays)

Shipping both ways (purchase and return) are responsibility of buyers. All Shipping fees does not include insurance, if you like to cover against loss and or damage, please contact us for the insurance coverage.

Shipping Delivery Times:
Canada : 3 to 6 business days
USA: 5-10 business days
International: 1-3 business weeks (some countries with tracking)

Buyers are responsible for any and all duty and tax if applicable.

Shipping cost includes postage, wrapping material, boxes, bubble wrap, bubble mailer, stationary plus the cost of transporting the parcel to NY for posting.

Orders Paid by echeck will be shipped after echeck is cleared.
Additional policies and FAQs
Out of stock items that are purchased will be refunded. We apologize in advance if this happens, we try to keep everything stocked as much as possible.

We accept return products for refund less shipping and handling. See return policy.

We do not exchange for any items due to complicated administrations.

Your reserved or custom listings will be deactivated after 48 hours.

Its is very important that you communicate with me via Etsy and not my personal email address. Since all transactions are done via Etsy, I will answer all convo in Etsy as soon as I can.

We hope to build great business relationships with all our valuable customers, we sincerely hope that your buying experience with TerraFinds in Etsy an excellent one, please feel free to convo me with any questions regarding products and our shop.

We deserve the right to cancel and refund orders that we are not able to service.

Thank you for your business and support.