MattiaMetalworks

Precious Metal and Gemstone Jewelry

Cary, North Carolina | 52 Sales

MattiaMetalworks

Precious Metal and Gemstone Jewelry

Cary, North Carolina 52 Sales On Etsy since 2012

0 out of 5 stars (14)
Tara Mattia

Contact shop owner

Tara Mattia

Announcement    Mattia Metalworks offers handcrafted jewelry using precious metals (silver&gold) and gemstones.

Announcement

Last updated on Mar 21, 2017

Mattia Metalworks offers handcrafted jewelry using precious metals (silver&gold) and gemstones.

Reviews

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quality 3 shipping 2

About

Shop members

  • Tara Mattia

    Owner, Designer

Shop policies

Last updated on May 23, 2019

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
If you are unsatisfied with your purchase or experience from Mattia Metalworks, please let me know so we can make things right.

Consideration for a refund will be made on items that are returned within two weeks of receiving your purchase. Please contact Mattia Metalworks within a week of delivery to discuss the reason before returning your purchase. A refund will be provided for returned items that are received by Mattia Metalworks unworn and in their original condition. There are no refunds on shipping and the purchaser is responsible for return shipping costs to Metalworks. A refund will be made after I have received and processed the return.

*Refunds will not be given on purchases that are received by the purchaser as late, lost or damaged in transit. Please read Shipping Policies to find out how to decrease the chances of your purchase being lost or stolen while in transit and for information on where to file a claim with USPS on your damaged item.

Custom orders and deposits for orders are non-refundable.
Payment
Mattia Metalworks accepts payments made with credit cards, Etsy giftcards, Paypal and Direct Checkout.
Shipping
Shipping Timeline:

Stock purchases made from this shop will ship within 2-5 business days. This timeline accounts for purchases made over holidays and weekends.

Shipping prices are based on USPS prices. Shipments are made via flat-rate USPS Priority Mail (2 day service*). This service includes a tracking number and insurance for items up to $50 and is made available to deter the likelihood of packages being lost in transit due to longer delivery times.

Out of the country? Please send me a message to discuss our options!

Mattia Metalworks can not be held responsible for damaged**, lost or stolen packages. Additional insurance and signature confirmation may be purchased. Please send me a message about the price of these services.

*If your package has not been received within 10 days of the ETA provided with the package tracking number, please notify USPS and Mattia Metalworks immediately. I will assist you as best as I can in finding the package.

**If your purchase has been damaged in transit, please visit USPS.com/help/claims to find out what information you need to file a claim.
Additional policies and FAQs
Custom orders are always welcome! I love being able to flex my creativity by making commissioned pieces. Do you have something specific in mind? Let me hear your thoughts and together, we can make a keepsake designed just for you.

The time it takes to create a custom or made to order piece varies. Please send a message to discuss the design process for more information about your custom order.

Wholesale pricing available upon request.