TeslaBaby

Silicone Beads, Wood Teether, Lanyards, Baby Milestones

St Louis, Missouri 29831 Sales On Etsy since 2014

5 out of 5 stars (6043)

TeslaBaby

Silicone Beads, Wood Teether, Lanyards, Baby Milestones

St Louis, Missouri | 29831 Sales

All Items

Danielle Favreau

Contact shop owner

Danielle Favreau

Announcement    Have a question or need some help? Text us at (636) 627-7627. We will try to respond immediately from 0800-1800 CST M-F. If you find a lower price on your order somewhere else (order + shipping) for the same products (by the same manufacturer) let us know and we'll try to match or beat it.

We make: Silicone Beads, Wood Teething Items, Jewelry, Ear Candy, Portraits, Teethers, Teething/Nursing Necklaces, Furniture, Posters, Milestone markers, and much more! All products are made for use with parental supervision only. We also sell supplies to make your own.

★★★ LOWEST SHIPPING COST / SHIPPING REFUNDS ★★★

Why we don't offer free shipping on orders over $35 - we would have to raise prices of all of our products to do that, and we would rather you pay exact shipping than have us raise prices for everyone in the US and internationally - we simply don't think it's fair for everyone to pay a higher price, we would rather you pay the exact cost of your shipping.

We have the lowest shipping costs you'll find, we charge exact shipping, it's free for orders over $100 (after discounts) in the US and we'll pay 50% of the shipping for international orders over $175 (after discounts).

Canada and foreign shipping is often calculated much higher on here but we will refund overages for ALL shipping (US and international) if it's $1 or more over what I paid. So if you pay $25 in shipping and it costs me $8 to mail it, I refund $17. Conversely, if shipping is more than Etsy lists I will invoice you for the additional shipping costs. If we forget to credit your shipping don't hesitate to remind us.

If you have concerns, contact me with the list of items you want and I will create a custom order with exact shipping for you.

★★★ INTERNATIONAL SHIPPING AND CUSTOMS ★★★

We are NOT responsible for a package once it leaves the US. If we provide you with tracking and the item is stuck in customs we will not ship out a replacement as we cannot guarantee it won't also get stuck in customs. If your package is in customs please contact your local shipping authority and check on the status with them before contacting us. We will ask you for your case number so we can follow up on the item as well. Note that only one case can be opened per item. If we purchased insurance on the package we will open the case as we are the recipient of the insurance money (in order to allow us to replace your package).

You are 100% responsible for all customs, import, and duty fees. We are not responsible for any fees. If you do not pay the fees and your package is force returned to us we will only refund your purchase minus shipping once we receive the package.

★★★ INSURANCE ★★★

Our first class packages are NOT mailed with insurance as that would be very cost prohibitive. If you want insurance on your package it will ship priority and we will do that and will invoice you for the additional shipping and insurance. Cost is generally $6-20 for domestic US parcels and $25-48 for international parcels. You MUST contact us first to arrange for insured packages.

Note that we may insure certain packages based on value at our own cost (generally any package over $100).

★★★ REFUNDS / RETURNS ★★★

As we now heat seal pack all of our products we can accept returns on products still in their original packaging. You will be responsible for all return shipping costs. Once we receive the items and can confirm their status we will credit you for your purchase price minus a 20% restocking fee. Shipping will not be refunded. Items that shipped with Free Shipping will be subject to both a shipping fee deduction and the 20% restocking fee.

If the item has been removed from our packaging we cannot accept the return. NO EXCEPTIONS.

Please read all descriptions before purchasing and if you have a question please contact us. If you need immediate assistance during business hours you can text us as at (636) 627-7627, we may not answer phone calls, text only please.

It is very important to note that bracelets are made based on the size you choose. You must measure before submitting your order, we make what you tell us to. A $1 bill is 6" if you don't have a ruler handy.

Wood products are prone to cracking if they are not properly conditioned weekly and every time you wash them.

If you are in the EU you agree to abide by our refund and return policy due to the nature of our products.

★★★ DISCOUNT CODES ★★★

You can only use one discount code per order. If you need to combine them in some way contact us (e.g. local pickup and a sale discount). Remember to like our Facebook page as we hold special sales for those fans that aren't displayed here. And visit news.teslababy.com to sign up for our mailing list to receive special discounts and announcements of new products.

★★★ Scratch off codes are limited to ONE use per email address. ★★★

$50 - TESLA50 = 5% off
$100 - TESLA100 = 10% off
$250 - TESLA250 = 15% off

Contact us for orders over $250 for special consideration.

Discount codes are NOT valid on wholesale purchases or 500 or 1000 bead listings, DIY kits, or paintings. If you use one you will be billed the discounted amount before your order will ship.

★★★ MILITARY DISCOUNT ★★★

We offer a 20% military discount but you must show us the top left half of your military ID to qualify (nothing with identifying numbers). We are a military family as well, so know that family cards count too! We are willing to FaceTime to do this or you can send us a photo of just the photo portion of the ID (not the whole card). We know what military IDs look like. Note that affiliation or membership with online military sites is not sufficient, we only need to see the top left of your ID or your partner's CAC card.

★★★ LOCAL PICKUP ★★★

We offer local pick up in St. Charles, MO (St. Louis area) or near Forest Park, contact us first so we can set your order to that and provide you with a free shipping code.

★★★ CUSTOM COLOR BEADS ★★★

We can do custom color beads and the minimum quantity is 1,000 beads of each individual color, shape, and size, e.g. 1,000 12 mm Pantone 149-C. Individual bead cost is reduced for custom color orders.

★★★ SAFETY DISCLAIMER / CERTIFICATIONS ★★★

Please never leave your child alone with any of our smaller items (jewelry, teethers, etc.). While our items may be called "teething" necklaces that is for search purposes.

All of our products are nickel, lead, phthalate, and BPA free. We have all of our supplier's certifications see the link below. Our U.S. Consumer Product Safety Commission ID Number is 022580-032014. We're a small business and our products are generally one-off so we are exempt from most testing but we do our best to test each piece before it leaves us for you.

Certifications can be found here: http://cert.teslababy.com

While we understand that you'll use our products with your children as you see fit. From a legal perspective: our amber and silicone jewelry is made for individuals 13 and up. We cannot watch what you do with our products but if your children do find themselves around our smaller products please remove them immediately or supervise them appropriately. Amber necklaces are NOT appropriate for infants if they are not measured correctly. They must fit with very little slack. We will contact you before shipping any amber. Amber and any necklaces are not meant to be worn during sleep or without adult supervision. Day cares require pop clasps so be sure to choose that option or order a pop clasp conversion.

We send you our products with the understanding that there will always be appropriate parental supervision. We expect that you will examine those products on a regular basis for wear and tear and if anything seems unsafe that you will immediately cease using the product.

We stand behind our products completely, but our main concern is your family's safety. If you have any questions about our products or need to return something for repair or just to return it, please contact us.

Your satisfaction is important to us.

★★★ OUR ETSY STORES ★★★

TeslaBaby.etsy.com
TeslaBabyStudios.etsy.com
TeslaBabyStickerShop.etsy.com

★★★ Please note that we have a trademark, many copyrights, and have patents on several of our products including our Chew Charms and Couple Ups lines and we will pursue legal action against any company infringing on our patent, copyrights, or trademarks. We are willing to sign Royalty Agreements with companies to use our patent however you must come to us and discuss your business with us, sign an agreement, and pay the necessary fess before we will release that privilege to you.

Announcement

Last updated on Aug 31, 2019

Have a question or need some help? Text us at (636) 627-7627. We will try to respond immediately from 0800-1800 CST M-F. If you find a lower price on your order somewhere else (order + shipping) for the same products (by the same manufacturer) let us know and we'll try to match or beat it.

We make: Silicone Beads, Wood Teething Items, Jewelry, Ear Candy, Portraits, Teethers, Teething/Nursing Necklaces, Furniture, Posters, Milestone markers, and much more! All products are made for use with parental supervision only. We also sell supplies to make your own.

★★★ LOWEST SHIPPING COST / SHIPPING REFUNDS ★★★

Why we don't offer free shipping on orders over $35 - we would have to raise prices of all of our products to do that, and we would rather you pay exact shipping than have us raise prices for everyone in the US and internationally - we simply don't think it's fair for everyone to pay a higher price, we would rather you pay the exact cost of your shipping.

We have the lowest shipping costs you'll find, we charge exact shipping, it's free for orders over $100 (after discounts) in the US and we'll pay 50% of the shipping for international orders over $175 (after discounts).

Canada and foreign shipping is often calculated much higher on here but we will refund overages for ALL shipping (US and international) if it's $1 or more over what I paid. So if you pay $25 in shipping and it costs me $8 to mail it, I refund $17. Conversely, if shipping is more than Etsy lists I will invoice you for the additional shipping costs. If we forget to credit your shipping don't hesitate to remind us.

If you have concerns, contact me with the list of items you want and I will create a custom order with exact shipping for you.

★★★ INTERNATIONAL SHIPPING AND CUSTOMS ★★★

We are NOT responsible for a package once it leaves the US. If we provide you with tracking and the item is stuck in customs we will not ship out a replacement as we cannot guarantee it won't also get stuck in customs. If your package is in customs please contact your local shipping authority and check on the status with them before contacting us. We will ask you for your case number so we can follow up on the item as well. Note that only one case can be opened per item. If we purchased insurance on the package we will open the case as we are the recipient of the insurance money (in order to allow us to replace your package).

You are 100% responsible for all customs, import, and duty fees. We are not responsible for any fees. If you do not pay the fees and your package is force returned to us we will only refund your purchase minus shipping once we receive the package.

★★★ INSURANCE ★★★

Our first class packages are NOT mailed with insurance as that would be very cost prohibitive. If you want insurance on your package it will ship priority and we will do that and will invoice you for the additional shipping and insurance. Cost is generally $6-20 for domestic US parcels and $25-48 for international parcels. You MUST contact us first to arrange for insured packages.

Note that we may insure certain packages based on value at our own cost (generally any package over $100).

★★★ REFUNDS / RETURNS ★★★

As we now heat seal pack all of our products we can accept returns on products still in their original packaging. You will be responsible for all return shipping costs. Once we receive the items and can confirm their status we will credit you for your purchase price minus a 20% restocking fee. Shipping will not be refunded. Items that shipped with Free Shipping will be subject to both a shipping fee deduction and the 20% restocking fee.

If the item has been removed from our packaging we cannot accept the return. NO EXCEPTIONS.

Please read all descriptions before purchasing and if you have a question please contact us. If you need immediate assistance during business hours you can text us as at (636) 627-7627, we may not answer phone calls, text only please.

It is very important to note that bracelets are made based on the size you choose. You must measure before submitting your order, we make what you tell us to. A $1 bill is 6" if you don't have a ruler handy.

Wood products are prone to cracking if they are not properly conditioned weekly and every time you wash them.

If you are in the EU you agree to abide by our refund and return policy due to the nature of our products.

★★★ DISCOUNT CODES ★★★

You can only use one discount code per order. If you need to combine them in some way contact us (e.g. local pickup and a sale discount). Remember to like our Facebook page as we hold special sales for those fans that aren't displayed here. And visit news.teslababy.com to sign up for our mailing list to receive special discounts and announcements of new products.

★★★ Scratch off codes are limited to ONE use per email address. ★★★

$50 - TESLA50 = 5% off
$100 - TESLA100 = 10% off
$250 - TESLA250 = 15% off

Contact us for orders over $250 for special consideration.

Discount codes are NOT valid on wholesale purchases or 500 or 1000 bead listings, DIY kits, or paintings. If you use one you will be billed the discounted amount before your order will ship.

★★★ MILITARY DISCOUNT ★★★

We offer a 20% military discount but you must show us the top left half of your military ID to qualify (nothing with identifying numbers). We are a military family as well, so know that family cards count too! We are willing to FaceTime to do this or you can send us a photo of just the photo portion of the ID (not the whole card). We know what military IDs look like. Note that affiliation or membership with online military sites is not sufficient, we only need to see the top left of your ID or your partner's CAC card.

★★★ LOCAL PICKUP ★★★

We offer local pick up in St. Charles, MO (St. Louis area) or near Forest Park, contact us first so we can set your order to that and provide you with a free shipping code.

★★★ CUSTOM COLOR BEADS ★★★

We can do custom color beads and the minimum quantity is 1,000 beads of each individual color, shape, and size, e.g. 1,000 12 mm Pantone 149-C. Individual bead cost is reduced for custom color orders.

★★★ SAFETY DISCLAIMER / CERTIFICATIONS ★★★

Please never leave your child alone with any of our smaller items (jewelry, teethers, etc.). While our items may be called "teething" necklaces that is for search purposes.

All of our products are nickel, lead, phthalate, and BPA free. We have all of our supplier's certifications see the link below. Our U.S. Consumer Product Safety Commission ID Number is 022580-032014. We're a small business and our products are generally one-off so we are exempt from most testing but we do our best to test each piece before it leaves us for you.

Certifications can be found here: http://cert.teslababy.com

While we understand that you'll use our products with your children as you see fit. From a legal perspective: our amber and silicone jewelry is made for individuals 13 and up. We cannot watch what you do with our products but if your children do find themselves around our smaller products please remove them immediately or supervise them appropriately. Amber necklaces are NOT appropriate for infants if they are not measured correctly. They must fit with very little slack. We will contact you before shipping any amber. Amber and any necklaces are not meant to be worn during sleep or without adult supervision. Day cares require pop clasps so be sure to choose that option or order a pop clasp conversion.

We send you our products with the understanding that there will always be appropriate parental supervision. We expect that you will examine those products on a regular basis for wear and tear and if anything seems unsafe that you will immediately cease using the product.

We stand behind our products completely, but our main concern is your family's safety. If you have any questions about our products or need to return something for repair or just to return it, please contact us.

Your satisfaction is important to us.

★★★ OUR ETSY STORES ★★★

TeslaBaby.etsy.com
TeslaBabyStudios.etsy.com
TeslaBabyStickerShop.etsy.com

★★★ Please note that we have a trademark, many copyrights, and have patents on several of our products including our Chew Charms and Couple Ups lines and we will pursue legal action against any company infringing on our patent, copyrights, or trademarks. We are willing to sign Royalty Agreements with companies to use our patent however you must come to us and discuss your business with us, sign an agreement, and pay the necessary fess before we will release that privilege to you.

Reviews

Average item review
5 out of 5 stars
(6043)
See reviews that mention:
quality 419 shipping 722 customer service 398

Updates

Thank you to our supporters and one special person who notified us when someone was trying to steal our registered pencil lanyard design! We register all of our designs and we take pride in our creativity. We appreciate you supporting our small business.
This is our Multi Size Mix of our custom color combination sets. This is the perfect package to make several necklaces or teethers. And under $15! Don’t forget cord and clasps!
This was a custom order for a teething St Louis Blues fan! We can match any colors you’d like. Go Blues!!!

Tagged in this photo

View all 8 updates

About

From expecting to expectations. We provide peace for the chaos of parenting.

After having a child we realized that there were gaps in available teething products -- and some that we could improve on. That's how Tesla Baby was born. It was named after our son Niekola -- the original inspiration for everything we sell. We've since added a our daughter, Acadia, and our latest addition, Malakai. And in that process our teething bead and wood teether product lines keep expanding as we see new products we can offer in better quality or at better prices.

"We" is me, Danielle Favreau (jewelry designer, portrait artist, teether designer, etc.) and my husband Erique Favreau (fine wood worker extraordinaire, packer, shipper, and the person who keeps Tesla Baby going). We have also brought into our shop world renowned fiber artist Vikki Favreau and have custom crochet artists and silicone wizards.

We design and manufacture ingenious teething products and wood toys for your family; everything is hand made by our team unless specified otherwise. We stand behind our products and if you ever have an issue with anything please let us know.

We donate approximately $5,000 worth of product annually to organizations around the world and 10% of our sales go to two military families in need annually.

U.S. Consumer Product Safety Commission ID# 022580-032014

Our Etsy Stores
TeslaBaby.etsy.com
TeslaBabyStudios.etsy.com
TeslaBabyStickerShop.etsy.com

Shop members

  • Danielle Favreau

    Owner, Creator, Designer

    Danielle is the person who creates the images for the laser engravings, who designs and creates the amber items, and who puts together the custom color packages, and the milestone packages. She is truly indebted to Erique for everything he does.

  • Erique Favreau

    Owner, Shipper, Creator

    Erique is the person who packs and ships almost all of the orders. He's the one behind the wood products and getting everything out the door on time. He's a well decorated retired military veteran who takes a great deal of pride in his work.

Shop policies

Last updated on May 9, 2019
Welcome to Tesla Baby! We are a family lifestyle company that started out making safe products for our own family and we then branched out to yours. We offer only the best products, all certified safe, and at lower costs than almost anyone out there! If there's anything you'd like to see us offer that we don't, contact us and let us know and we'll see what we can do.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 3 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Questions about your order?
Please if you have any problems with your order.
Returns and exchange details
We heat seal pack all of our products now and as such we can accept returns on items still in their original packaging.

If the seal is broken we cannot accept the return.

If you return an item you must contact us first to let us know what's wrong so we can remedy the situation. You will pay the return shipping. Once we receive the sealed product back we will refund the purchase price minus 20% as a restocking fee. Shipping will not be refunded.

Custom orders and customized products cannot be returned regardless of what they are.

Any other products (like furniture) can also be returned if in the original condition but you are responsible for return shipping and a 20% restocking fee.

If your product becomes damaged in normal use please contact us to resolve the situation. We stand behind our products 100%.

If you have any questions please let us know.
Payment
If you cancel your order within 3 hours of purchase we will refund your order 100%. Orders canceled after 3 hours will be subject to a 20% restocking fee as most of our orders are packed within the hour. Custom orders can only be canceled if the product has not already been made. Custom bead colors cannot be canceled.
Shipping
We ship USPS First Class unless priority shipping is specifically purchased separately or if your order qualifies for priority shipping (total shipping paid equal to $7.60 or greater). We refund all shipping overages exceeding $1.00.

Most orders are shipped within 3 days - some custom made items (like Dribs or furniture) will have longer ship times unless the item is in stock.
Additional policies and FAQs
For wholesale orders (over 500 beads or over $250) please contact us directly.
Privacy
Etsy Seller: Danielle Favreau, Tesla Baby Privacy Policy

This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy.

1. Information I Collect
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order, for example), if you contact me directly.

2. Why I Need Your Information and How I Use It
I rely on a number of legal bases to collect, use, and share your information, including:
as needed to provide my services, such as when I use your information to fulfill your order, to settle disputes, or to provide customer support; when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list; if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

3. Information Sharing and Disclosure
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows: Etsy. I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use. Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services. Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

4. Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 4 years.

5. Transfers of Personal Information Outside the EU
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction.

6. Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
- Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.
- Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
- Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
- Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

7. How to Contact Me
For purposes of EU data protection law, I, Danielle Favreau, am the data controller of your personal information. If you have any questions or concerns, you may contact me at info [!at] teslababy.com. Alternately, you may mail me at: 522 Houston Street, St. Charles, MO 63301

More information

Last updated on Jun 7, 2019
Frequently asked questions
Wood Conditioning and TBalm

We condition our wood with a mix of organic oil (jojoba, olive, or coconut) and beeswax that we call T-Balm. Our T-Balm has no gluten, casein, corn, soy, sugar, vinegar, GMO products, yeast, parabens, latex, preservatives, petroleum, coloring, or perfumes. It's just pure oil and beeswax. The beeswax has been boiled long enough to kill botulism -- however, it is still always a risk as are any items with beeswax or honey products.

If you are unsure, just ask for a non-conditioned ring and we'll send it bare then you can use plain coconut oil, olive oil, or jojoba oil to season it.

Our conditioner is completely safe to use as a lip balm, diaper balm, wood conditioner, skin conditioner, and more.

We do not condition our beads but you should.

Hole and Cord Specifications and Assembly Instructions

All of our beads have a 2-2.5 mm hole and work best with 2 mm cord. In order to fit the cord through properly hold a lighter flame to the end of the cut cord for about 1 second then roll it between your fingers to seal it and make it "hard" and no longer able to fray. This melts the fibers together. Then you can thread the cord through the beads or clasps. Once you are done and have your clasps on and you make a double knot, melt the knot a bit and roll it to firm it into a solid ball. That will prevent it from coming apart.

Go to our Facebook page for videos on how to assemble teethers, necklaces, and bracelets.

Shipping Refunds & International Shipping Prices

We have the lowest shipping costs you'll find, we charge exact shipping, it's free for orders $100+ (after discounts) in the US and we'll pay 50% of the shipping for international orders over $175 (after discounts).

Canada and foreign shipping is often calculated much higher but we will refund overages for ALL shipping (US and international) if it's $1 or more over what I paid. So if you pay $25 in shipping and it costs me $8 to mail it, I refund $17. Conversely, if shipping is more than we list we will invoice you for the additional shipping costs.

If we forget to credit your shipping don't hesitate to remind us.

If you have concerns, contact me with the list of items you want and I will create a custom order with exact shipping for

International Shipping and Customs

We are NOT responsible for a package once it leaves the US. If we provide you with tracking and if the item is stuck in customs we will not ship out a replacement as we cannot guarantee it won't also get stuck in customs. If your package is in customs please contact your local shipping authority and check on the status with them before contacting us. We will ask you for your case number so we can follow up on the item as well. Note that only one case can be opened per item. If we purchased insurance on the package we will open the case as we are the recipient of the insurance money (in order to allow us to replace your package).

You are 100% responsible for all customs, import, and duty fees. We are not responsible for any fees.

Shipping Insurance

Our first class packages are NOT mailed with insurance as that would be very cost prohibitive. If you want insurance on your package it will ship priority and we will do that and will invoice you for the additional shipping and insurance. Cost is generally $7-20 for domestic US parcels and $25-48 for international parcels. You MUST contact us first to arrange for insured packages.

Note that we may insure certain packages based on value at our own cost (generally any package over $100).

Returns and Refunds

As we now heat seal pack all of our products we can accept returns on products still in their original packaging. You will be responsible for all return shipping costs. Once we receive the items and can confirm their status we will credit you for your purchase price minus a 20% restocking fee. Shipping will not be refunded.

If you are in the EU you agree to abide by our refund and return policy due to the nature of our products.

Please read all descriptions before purchasing and if you have a question please contact us. If you need immediate assistance during business hours you can text us as at (636) 627-7627, we may not answer phone calls, text first.

Product Videos and Assembly Instructional Videos

Join our Facebook page --- https://www.facebook.com/TeslaBabyLLC/ --- See videos on how to use our products including: how to tie a proper knot for elastic bracelets, how to tie proper knots for teethers and hide the knot in a bead, how to get cord through beads single and doubled up, and more. We also announce specials only for our Facebook fans and you get to help us determine our new products and colors.

Safety and Certifications

9 mm beads alone are NOT suitable for children with teeth to chew on as they can break posing a choking hazard.

We have never had a bead break, but it is a possibility.

Use 12 mm or 15 mm for any child with teeth and you can put 9 mm between these beads as they are then not taking the full pressure of the teeth and are safe. Please wash your beads upon receipt with baby safe soap like castile soap and warm water, let them air dry.

Note that all of our products have passed FDA compliance, CPSIA compliance, they are BPA free, lead free, phthalate free, heavy metal free, have passed all standards for the EU, Australia, Canada, USA, and California. See our certs at http://cert.teslababy.com

Processing and Shipping

We try to process all orders within 2-3 business days. We ship most orders via first class USPS, which takes between 3-5 days to get to domestic addresses or 7-21 days to international addresses. Any orders over 16 oz are shipped USPS priority. All wood products are shipped in boxes to prevent breakage. We insure packages at our discretion, but you can always request that we purchase insurance and we will invoice you separately for that.