TeslaCeramics is taking a short break
Reviews
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Anonymous on Jan 15, 2013
5 out of 5 starsLove the design! The shape makes it easy to hold and feels good in my hand.
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Anonymous on Jan 15, 2013
5 out of 5 starsThis is my new favorite mug! Seriously, I love this mug.
Shop policies
To place a special order for one or multiple items convo me with the following:
1- what specific item(s) you’d like and how many of each
2- your shipping zip code (this allow me to figure out the proper shipping cost)
I will get back to you as soon as I can regarding your order and will give you a projected time of when it will be available. When your order is ready, I will put up a reserved listing for you and you can pay at that time. ***SHOP POLICY*** all reserved listings must be purchased within ONE week of the listing date.
Accepted payment methods
Returns and exchanges
Broken items:
If for some reason your order arrives broken, I request an image of the broken item and will ship out a replacement as soon as possible. Shipping is on me.
I cannot be held accountable if the piece breaks after receipt though.
Payment
Your order will not be shipped until your transaction is completed and paid for.
If paying by e-check, I will wait for the check to clear before shipping. this usually takes 3-4 business days on average.
Shipping
Please make sure your shipping address on Paypal is correct. This is the address I use for all my shipping. If you would like your order sent to a different address than the one you have listed for shipping, please leave me a note of where you would like it shipped in the comments section of your order.
For orders in the US, I ship with USPS priority mail with delivery confirmation. If you’d like a shipping upgrade or insurance, convo me and I’ll put up a special reserved listing that reflects the extra shipping price.
If the order is a gift and is shipping directly to the recipient, either through convo or comment section, let me know if you’d like a little note in the package so they know who to thank!
International shipping:
I can ship internationally! At this time, my listings do not have international options so please convo me with your location and the items your interested in for a shipping quote. International shipping can get really pricey because of the weight of the ceramics. I try to ship first class international whenever possible to keep the shipping costs down, but packages over 4 pounds must be shipped international priority mail. It’s not my rule, it’s USPS!
International customers are responsible for all fees, taxes, and duties/custom charges associated with shipping to their respective countries. I am not responsible for breakage that occurs because of customs checks.
Packing:
Your order should arrive safely! I use a ton of bubble wrap and peanuts and try to reuse as much as possible. I collect used packing peanuts and bubble wrap from numerous sources where they would otherwise be throwing them away.