Announcement Unique art, textiles, jewellery and other creative offerings
Unique art, textiles, jewellery and other creative offerings
A quiet, imaginative child becomes a passionate maker in all it's wonderful forms.
Working from my little studio near Bath UK.
Around the web
Jane - artist, designer, maker, tea girl etc.etc.
Please read on for info regarding, payment & shipping, custom orders and wholesale etc.
I am always happy to answer questions about my work, so please convo me about the items in my shop should you wish to.
I want you to be happy with any purchase you make from me and I'm always willing to work towards this, therefore If you are not happy with your purchase for any reason, please contact me.
Accepted payment methods
- Accepts Etsy gift cards
I often ship the same day a payment is made or next day of payment, however please be aware of the time difference from the US to the UK. 7-8 hours approx.
If there is an unforseen reason for a delay in shipping within two days of purchase I will convo you to let you know.
I always ship first class and overseas is sent airmail.
I package items well, usually as 'small package' in an attempt to keep shipping as low as possible,
If in any doubt about my shipping charges please visit royalmail.com and check shipping cost from the UK for yourself.
Please allow 28 days for overseas mail to arrive, it's usually much quicker but just in case!
Please be aware you may be liable to pay any customs taxes that are applicable within your country.
Refunds and Exchanges
You have 14 days to return in the UK, 28 days for international.
Please contact me with any concerns, I am very happy to discuss these with you and sort out refunds or exchanges.
Lost or Damaged items
I can not be responsible for items lost or damaged in the mail, I always package my items well for their journey.
I don't give cash refunds for lost items, however should an item be lost in the mail convo me and perhaps we can come to some agreement and work things out.
Additional policies and FAQs
If you ask me to reserve a listing or make a special listing for you I am happy to wait 3 days for you to make payment, from DATE LISTED.
If you do not pay for your item within that time I will withdraw the reserve and consider that you no longer want the item.
I am happy to work with you to create an item you have the vision for, if I have the time, so don't hesitate to contact me.
I am happy to create a multiple order for you but please keep in mind I am the sole designer and maker.
No one else sews on the beads, or does the hand stitching, goes to the post office or makes the tea....only me!
This means that I can not offer you the traditional 50% off for wholesale, if I did that I'd be working for less than minimum wage as it stands here in the UK, and obviously I'm not prepared to do that.
BUT....I am happy to offer a discount for a multiple order of any one item, so please contact me if you are interested and we can see if it works out.