TheAlphabetCottage

Write Your Story. Share Your Heart. Wear Your Words.

Terre Haute, Indiana 3612 Sales On Etsy since 2014

5 out of 5 stars (768)

TheAlphabetCottage

Write Your Story. Share Your Heart. Wear Your Words.

Terre Haute, Indiana | 3612 Sales

Shop owner

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Kim

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Kim

Announcement    Welcome to my little corner of the Internet! I love making personalized jewelry and accessories that make a special gift or even a treat for yourself!
I would love to create something special for YOU!
Kim

***: Even in less busy times, I have experienced a few problems with the US Postal Service sending packages on extended 'vacations'. 😉 If you absolutely must have your order by a certain date, I encourage you to purchase the PRIORITY 2-3 Day SHIPPING OPTION at checkout.

Announcement

Last updated on May 14, 2019

Welcome to my little corner of the Internet! I love making personalized jewelry and accessories that make a special gift or even a treat for yourself!
I would love to create something special for YOU!
Kim

***: Even in less busy times, I have experienced a few problems with the US Postal Service sending packages on extended 'vacations'. 😉 If you absolutely must have your order by a certain date, I encourage you to purchase the PRIORITY 2-3 Day SHIPPING OPTION at checkout.

Reviews

Average item review
5 out of 5 stars
(768)
See reviews that mention:
quality 73 shipping 132 customer service 68

About TheAlphabetCottage

Sales 3,612
On Etsy since 2014

Write Your Story. Share Your Heart. Wear Your Words.

Shop members

  • Kim

    Owner

    I have always loved finding that special gift or perfect accent piece, so designing and hand-stamping jewelry and accessories is a special way of helping others find 'just the right thing'.

Shop policies

Last updated on April 3, 2018
I love that I can sell my items on Etsy and be a part of the handmade movement! I believe strongly in the Golden Rule to "do unto others as you would have them do unto you" so I will do all I can to work with you on any issues, suggestions or problems you have with your order. I love to give and receive positive feedback so please contact me with any concerns. Thank you for visiting my Etsy shop!

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
Returns and exchange details
I am unable to accept returns on custom jewelry items, unless they are not as you ordered. Please double check all spelling and dates and the order of names or words that will be stamped onto your jewelry before placing your order. I want you to be satisfied with your purchase, so please contact me with any issues and I will be happy to try and find a solution that is good for each of us.

***RINGS- If you ordered the wrong ring size, I can resize them for a fee. Contact me and I will give you the details!

I do not give refunds for items that have been misplaced, delayed, or lost by the US Postal Service. What happens after I ship your order is out of my control. Please use the Priority Shipping option to insure your item.
Payment
I accept payment through Etsy's Direct Checkout (which includes credit card and Etsy gift card payments), and through Paypal. If using the Paypal eCheck option, it may take an addtional 3-5 days for your check to clear. Therefore the processing and shipping time will be adjusted accordingly. All orders will be filled once your payment is finalized or accepted.

Please note: All buyers who are Indiana residents will be required to pay state sales tax. Etsy will automatically add that cost to your final purchase price when you buy your item.

IMPORTANT: I'm sorry, but I do not ship internationally due to issues I have had with custom's fees and restrictions.
Shipping
I ship via USPS First Class Mail. Automatic tracking is included in the shipping costs. You will receive your tracking number with your shipping confirmation. Please follow the tracking information provided, as the Post Office will confirm the delivery of your package. If you have not received the package once it has been confirmed as delivered, IT IS YOUR RESPONSIBILITY TO FILE A CLAIM WITH THE USPS and notify The Alphabet Cottage within 7 days. Your package is only insured if you choose the Priority Shipping Option.

DUE TO RECENT DIFFICULTIES WITH THE US POSTAL SERVICE (LENGTHY DELIVERY TIME), WE NOW OFFER PRIORITY SHIPPING. PLEASE SELECT IT FROM THE DROP-DOWN BOX AT CHECKOUT IF YOU WOULD LIKE THIS UPGRADE. PRIORITY SHIPPING INCLUDES INSURANCE.

***PLEASE NOTE- EVEN IN LESS BUSY TIMES, I HAVE EXPERIENCED SOME PROBLEMS WITH THE USPS, SO I ENCOURAGE YOU TO PURCHASE THE PRIORITY SHIPPING OPTION AT CHECKOUT AS IT INSURES YOUR ORDER.
I do not give refunds for items that have been scanned by the post office. Once it leaves me, I have no control over the delivery of your item. Please use the Priority Option with insurance.
Additional policies and FAQs
Aluminum is a safe, hypo-allergenic, non-tarnishing and lightweight metal.
All of our copper and brass will darken to a rich patina over time. For shiny copper jewelry or key chains, I include a small polishing pad with each order.

Sterling silver can be polished with a silver polishing cloth or with 0000 grit steel wool.

Please remember that all of my jewelry is hand stamped, not machine engraved, therefore some slight variations will occur in letter spacing and placement. This is what adds to the unique charm of each piece.