TheAandVWardrobe

The Antique and Vintage Wardrobe

Oundle, United Kingdom | 71 Sales

TheAandVWardrobe

The Antique and Vintage Wardrobe

Oundle, United Kingdom 71 Sales On Etsy since 2013

0 out of 5 stars (30)
Jackie

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Jackie

Announcement    Welcome to The Antique and Vintage Wardrobe. I scour the country to find desirable items of clothing and accessories that are iconic of their era. All of my stock is true vintage. Please do not hesitate to contact me if you require further information.

Announcement

Last updated on Dec 24, 2017

Welcome to The Antique and Vintage Wardrobe. I scour the country to find desirable items of clothing and accessories that are iconic of their era. All of my stock is true vintage. Please do not hesitate to contact me if you require further information.

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Shop policies

Last updated on December 9, 2018
'Antiques and vintage items are great ways to create an impact either in your home or in what you wear. I aim to source affordable, beautiful and usable pieces that integrate themselves into modern life.'

I hope that you enjoy perusing my items; if you would like any further information, or if you cannot find the item that you are looking for, please feel free to contact me.

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
  • Other Method
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Returns and exchange details
Cancellations and returns policy

Please note that all of my items are vintage or antique and as such have been pre-loved and will not be in perfect condition. I try to point out any significant defects in my item description. Please do not hesitate to contact me for additional photographs or further information prior to purchasing.

1.If you wish to cancel your order please send a message via our Etsy shop. If goods have already been dispatched then please follow the instructions in 2 (below).

2. UK and EU customers: We are happy to accept returns of items purchased unseen (online) for any reason; please contact us within 14 working days of receipt and return item for a refund or exchange within a further 14 days. Please note that return shipping costs will not be refunded. Please return the item as soon as possible after informing us of your decision to return. Refunds will only be issued after an item has been returned to us. Please note that in the event of an item being returned to us, it is the responsibility of the customer to pay for returning the items to us. The purchaser is fully responsible for the safe return of items to us. Items must be returned in the same condition that they were sent, unused by the customer and with labels still attached as they were sent. Any items that have had labels removed, re-attached, or have been used are non returnable. If items are lost or damaged whilst being returned, we may charge you, or not refund you, to compensate for the loss or damage.

International Customers: We are happy to accept returns of items purchased unseen (online) for any reason; please contact us within 14 working days of receipt and return the item for a refund or exchange. Please note that shipping costs will not be refunded (neither the initial postage cost nor the return postage costs) . Please return the item as soon as possible after informing us of your decision to return. Refunds will only be issued after an item has been returned to us. Please note that in the event of an item being returned to us, it is the responsibility of the customer to pay for returning the items to us. The purchaser is fully responsible for the safe return of items to us. Items must be returned in the same condition that they were sent, unused by the customer and with labels still attached as they were sent. Any items that have had labels removed, re-attached, or have been used are non returnable. If items are lost or damaged whilst being returned, we may charge you, or not refund you, to compensate for the loss or damage.

3. Items collected in person are non refundable.
Payment
•Please note that items may be for sale elsewhere (for example, at a fair) and our acceptance of an order is sent to you prior to dispatch.
•The purchase contract is made when we accept and dispatch your order.
•We reserve the right to cancel an order and will issue a full refund of any money paid if we have already sold the item, if there has been a pricing or description error or if you do not meet the criteria of our terms and conditions.

Payment methods

We accept payment in GBP pound sterling only.

For UK purchasers: We accept cheques and Paypal. If purchasers are collecting items in person we would also accept cash or card payment.

Overseas customers: We are able to send most items to selected countries. Please contact us before placing an order. We accept Paypal in GBP pound sterling. We will only deliver overseas if proof of delivery is able to be obtained. Please note that overseas customers are responsible for any customs charges that may incur as a result of purchasing items from The Antique and Vintage Wardrobe. Please note that the customer is responsible for checking that the item purchased is allowed legally to be shipped to their destination. We will not be held responsible for any costs incurred if items are returned/destroyed due to being a prohibited item.

We are happy to reserve an item for you for a maximum of one week. Please message us regarding this service. Lay away for items over £50 is also available. We require a quarter of the payment as a deposit, with the remainder of the payment to be made within three months.
Shipping
Items will be delivered promptly following completed payment. Please contact us if you have any specific delivery requests. Please ensure that Etsy and Paypal have your correct delivery address; we cannot be held responsible for any mistakes in the address provided to us on the order details.

Postage and packaging prices are dependent on size of object and are at cost. For UK delivery, items will usually be sent via Royal Mail first or second class, first or second class signed for or via 'my Hermes' or 'Collect Plus' Couriers unless the purchaser specifies otherwise. Please contact us for further options if necessary.

We reserve the right to alter the cost of postage and packaging subject to receiving an accurate quote prior to sending. Buyers will be informed of any difference in price (this could be more or less) prior to the item being sent. For larger items we ask that you contact us prior to purchase so that we can give you an accurate cost for delivery.

For overseas buyers please contact us for a delivery quote prior to purchase if not mentioned in the listing. Unless otherwise stated, items will be sent via Royal Mail International Track and sign service. We post all items using means that are tracked and insured. Please note that the customer is responsible for checking that the item purchased is allowed legally to be shipped to their destination. We will not be held responsible for any costs or fines incurred if items are returned/destroyed due to being a prohibited item.

We reserve the right not to send items to certain countries. International buyers please contact us prior to purchase to find out whether we ship to your country. Transactions already completed by customers who are located in a country that we do not ship to will be cancelled and funds returned.

Items are not sent with any insurance other than that included in the Royal Mail service; the purchaser must arrange their own insurance beyond this. We will not be held responsible for items lost or damaged in the post.

Furniture and larger items are to be collected in person from our workshop. (Smaller items can be collected in person too- please contact us for details.) Local deliveries may be possible for a small charge- please contact us for further information.

We also visit stand at selected vintage and antiques fairs and would be happy for customers to collect small items from our stall. Please see the calendar section of the website to see where we will be and then contact us to arrange this service.

Cancellations and returns policy

Please note that all of my items are vintage or antique and as such have been pre-loved and will not be in perfect condition. I try to point out any significant defects in my item description. Please do not hesitate to contact me for additional photographs or further information prior to purchasing.

1.If you wish to cancel your order please contact us. If goods have already been dispatched then please follow the instructions in 2 (below)

2. UK and EU customers: We are happy to accept returns of items purchased unseen (online) for any reason; please contact us within 14 working days of receipt and return item for a refund or exchange within a further 14 days. Please note that return shipping costs will not be refunded. Please return the item as soon as possible after informing us of your decision to return. Refunds will only be issued after an item has been returned to us. Please note that in the event of an item being returned to us, it is the responsibility of the customer to pay for returning the items to us. The purchaser is fully responsible for the safe return of items to us. Items must be returned in the same condition that they were sent, unused by the customer and with labels attached. Any items that have had labels removed, re-attached, or have been used are non returnable. If items are lost or damaged whilst being returned, we may charge you, or not refund you, to compensate for the loss or damage.

International Customers: We are happy to accept returns of items purchased unseen (online) for any reason; please contact us within 14 working days of receipt and return item for a refund or exchange. Please note that shipping costs will not be refunded. Please return the item as soon as possible after informing us of your decision to return (to reach us no later than 30 days from notification). Refunds will only be issued after an item has been returned to us. Please note that in the event of an item being returned to us, it is the responsibility of the customer to pay for returning the items to us. The purchaser is fully responsible for the safe return of items to us. Items must be returned in the same condition that they were sent, unused by the customer and with labels attached. Any items that have had labels removed, re-attached, or have been used are non returnable. If items are lost or damaged whilst being returned, we may charge you, or not refund you, to compensate for the loss or damage.

3. Items collected in person are non refundable.
Additional policies and FAQs
Please note that all of my items are vintage or antique and as such have been pre-loved and will not be in perfect condition. I try to point out any significant defects in my item description. Please do not hesitate to contact me for additional photographs or further information prior to purchasing.
Privacy
This Privacy Policy describes how and when I collect, use, and share information when you purchase an item from me, contact me, or otherwise use my services through Etsy.com or its related sites and services.

This Privacy Policy does not apply to the practices of third parties that I do not own or control, including Etsy or any third party services you access through Etsy. You can reference the Etsy Privacy Policy to learn more about its privacy practices.

Information the Antique and Vintage Wardrobe collects

So that your order can be fulfilled, you must provide me with certain information (which you authorised Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a special request to source something specific), if you contact me directly.

Why your information is required and how it is used

I rely on a number of legal bases to collect, use, and share your information, including:
As needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support;

when you have provided your affirmative consent, which you may revoke at any time;

if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and
as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as 1) providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services; and 2) Compliance with the Etsy Seller Policy and Terms of Use. I use your information as necessary to comply with my obligations under the Etsy Seller Policy and Terms of Use.

The Antique and Vintage Wardrobe does not use your information other than for fulfilling your order, for resolving any issues related to the order. We do not have a mailing list and will never bother you with emails or advertising.

Information Sharing and Disclosure

Information about customers is important to my business. I would only share your personal information for very limited reasons and in limited circumstances, as follows:

Etsy: I share information with Etsy as necessary to provide you my services and comply with my obligations under both the Etsy Seller Policy and Etsy Terms of Use.

Service providers: I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

Business transfers: If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

Compliance with laws: I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention
I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. I generally keep your data for the following time period: 6 years. Please note that I do not store your details personally (for example in an address book or in a file on my computer); they are stored on the Etsy portal.

Your Rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

Access: You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

Change, restrict, delete: You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

Object: You can object to (i) my processing of some of your information based on my legitimate interests. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Please note that we do not use your information for marketing or advertising.

Complaints: If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to Contact Me
For purposes of EU data protection law, I, Jacqueline Crocker, am the data controller of your personal information. If you have any questions or concerns, you may contact me at jacqcroc [!at] aol.com.

If a customer contacts me to access, correct or delete personal information held by Etsy, I will contact Etsy at Etsy.com/help for assistance, or request that the customers send a request directly to Etsy.