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TheArtofChic's Shop Announcement

Shabby chic custom picture frames, vintage & reclaimed home decor, wedding centerpieces and so much more at The Art of Chic.

We have also recently been featured on Uncommon Goods and in Country Living.

Looking for ideas for your gallery wall or need some color inspiration? Check out our portfolio and images of previously sold frame sets below:
http://www.theartofchic.com/frame-gallery/
http://www.theartofchic.com/portfolio/

Make sure to follow us on Twitter and on Facebook for updates and extra-special savings.

Thanks for looking at our shop!

Item Reviews

Average Item Review

(410)
    • Reviewed by Rebekah Hudson on May 13, 2015
    • Custom listing for Rebekah

      UPDATE: I did receive a refund and they have offered to still send the two frames.

      ORIGINAL REVIEW: I ordered frames on March 26th stating that I'd like to have them by May. I specifically ordered 15 frames which is listed in the custom listing. After many weeks, I was told that the ship date would move back to April 23rd which I was fine with as long as I was getting them by May. After a week of no response to messages, I was going to open a case then was told they were going to be shipped. I finally received the frames on May 11th; however, I only received 13 frames. Not the 15 that I have already paid for. The frames themselves are very pretty except one is nearly falling apart and I will need to somehow re-assemble it. I have requested a refund for the two frames I haven't received but no response as of yet.

    • Reviewed by Michelle S on April 28, 2015
    • Custom listing for mmstreit

      I'm having a hard time rating this shop. On the positive side, I love the frames & the shop owners seem nice and are responsive. However the frames took over 2 months to arrive- they moved locations, forgot to ship them, had to find my frames once they moved, etc. I believe it was just bad timing when I ordered bc they had a lot going on.I just wish I would've known upfront it was going to take so long.But the owners were super apologetic and took full responsibility & offered a discount on my future orders and a partial refund on this order.

      Honestly, I wouldn't hesitate ordering from them again, I would just make sure you can confirm when you will receive them or have some flexibility. The frames really are great and I was able to order custom colors & sizes.

    • Reviewed by hannah knudsen on April 14, 2015
    • Shabby Chic Frame Set - Pick Your Colors

      UPDATE: I've received a full refund. Shop owner has been very apologetic and genuine and has assured me that my order will still be shipped.
      UPDATE2: the frames have arrived free of charge due to all the errors. Im very pleased with how the shop has gone above and beyond to make things right
      Purchased on Feb 28, 2015 and still haven't received my items. Despite the notification of shipment on April 3 and promise of Priority shipping (2-3 day shipping), shop owners have failed to communicate or provide confirmation that my orders have been indeed been shipped. I was promised a ship date of March 13 and here we are on April 14th. Empty-handed. I was understanding and patient, despite the list of excuses the shop owner kept giving me. Very disappointed in the lack of communication. I was excited to have their art in my home.

    • Reclaimed Wood and Vintage Bottle Wall Vase

      UPDATE: I've received a full refund. Shop owner has been very apologetic and genuine and has assured me that my order will still be shipped.

      Purchased on Feb 28, 2015 and still haven't received my items. Despite the notification of shipment on April 3 and promise of Priority shipping (2-3 day shipping), shop owners have failed to communicate or provide confirmation that my orders have been indeed been shipped. I was promised a ship date of March 13 and here we are on April 14th. Empty-handed. I was understanding and patient, despite the list of excuses the shop owner kept giving me. Very disappointed in the lack of communication. I was excited to have their art in my home. I would suggest to other shoppers to go elsewhere for your home decor needs.
      I have opened a claim with Etsy and PayPal to get a full refund.

    • Reviewed by Brooke McMahon on April 9, 2015
    • Shabby Chic Picture Frames - Made to Order

      Delayed shipping but when I did receive my order I was very pleased with the product

      Response by Brandon and Steve (shop owner)

      We are so glad you like your frames, and want to thank you again for your patience during our big move into a new home and new studio. Doing two moves back to back, while keeping our shop open, proved to be too much for us to handle, so we thought we would take this opportunity to publicly apologize to anyone who did not receive the exceptional customer service that we typically try to provide, during this very stressful time for us. Making people happy is one of the main reasons we do this, so please don't hesitate to let us know how we are doing. Your feedback, both good and bad, will help us provide a positive experience to Etsy shoppers, so we definitely appreciate your input. Thanks so much, Steve and Brandon

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