Clara McGill on Oct 8, 2016
Oh boy, where to start. I purchased 2 bunches of this Sweet Annie relying on both the photo provided and the sellers description. I am no amateur when it comes to sewing and crafting so the argument that I didn't know what I was ordering is false Also, I grow this plant, I just don't "preserve" it for use. The product I received was brown and unusable. Either harvested too late or it was just old. I did contact the seller and she agreed to take it back minus shipping charges both ways. I understand that to a degree, but shipping both ways would be over $14. and I still would have nothing. I appealed to Etsy who keeps dragging it out, I feel, in the hopes that it will go away, then finally to my Paypal buyers protection. I feel that since the product was so grossly misrepresented that a full refund is not unreasonable.
Kim responded on Oct 15, 2016
Item was shipped as shown and as described, as with 100+ other purchases of this same item. No other customer has EVER had an issue with any of my products, including the Sweet Annie. My shop policies clearly state ALL SALES FINAL, but with the Sweet Annie, I was willing to allow a return because I knew that it was a resellable item. I agreed to refund the cost of the actual item, but not the cost of shipping. Customer was asked by Etsy to supply a photograph of the item in various stages of lighting. After waiting almost two weeks for a reply from the customer, Etsy closed her claim
The Barn Hollow
I have been creating and crafting for 25+ years. I was born in Central Ohio and lived there until 1993 when my husband and I moved our family to Chattanooga, Tennessee. We spent a very happy 18 years in Tennessee. Two years ago we moved back to Ohio to be closer to family, leaving behind our children and grandchildren. We look forward to being together as a family very soon.
While living in Ohio, I did several local craft shows, listed in Country Folk Art Magazine and in Country Sampler. I even had one of my patterns featured in Country Woman Magazine in 1998, even made the cover!! When we moved to Tennessee in 1993, I found an ad in the local paper looking for consignment vendors for a craft shop in Gatlinburg. I called, drove up to meet the owner and was hooked!! I provided items to his store for almost five years and it was wonderful. At the time I had a suburban and loaded it up with as much as it would hold every two weeks. My husband helped with cutting out wood pieces, sanding and base coating and I did all the rest. Boy were we BUSY!! It took a toll though and we had to ultimately walk away for awhile.
I have been thinking about getting back to what I enjoy for the past few years and since moving back to Ohio in 2010, decided this was the time. There are so many more venues available today for an artist/crafter compared to back in the mid to late 90's, it's exciting. Looking forward to this new adventure.
Thank you for wanting to get to know me a little. Please visit my blog and become a follower. I do occasional giveaways and postings on what is going on in my little world
you can contact me anytime at: thebarnhollow [!at] gmail.com
Owner, Maker, Designer, Curator
Thank you for visiting my Etsy shop. My name is Kim Dickinson and I have been crafting and creating for almost 30 years. I hope you enjoy looking through my shop, if you have any questions at all, please send me a convo.
Please "like" my Facebook page: www.facebook.com/thebarnhollow
Accepted payment methods
- Accepts Etsy gift cards
Refunds and Exchanges
Pattern sales are final, there are absolutely no exceptions made for any reason.