TheBeadsofDreams' Shop Policies
Welcome to my Etsy shop. :)
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I accept payment through Paypal, credit cards and Etsy gift cards.
FAST SHIPPING ~ Shipping is daily Monday through Friday
When I receive payment, I ship. All packages will be shipped only to the address provided with Paypal or Etsy. If you are ordering outside of Canada, your order may be charged customs fees ~ taxes, duties, processing fees, etc. ~ when it arrives. The shipping charges you pay do not include customs fees. If you are not familiar with the customs fees in your country, please check with your local customs office for more information. My shipping and handling fees cover the cost for mailing, packaging, and handling.
The shipping times are estimates NOT guarantees.
Canada: I ship Canada Post lettermail
USA: I ship light packet (Canada Post advises 1 - 3 weeks for delivery)
International: I ship light packet (Canada Post advises 1 - 6 weeks for delivery)
These methods do not include insurance or tracking. If you would like faster or insured shipping, please convo me for details and shipping quotes.
I will inform you when I'll post your purchase.
***Please make sure that your shipping address is current and correct. it is the buyers responsibility to pay "re-shipping" fees if an incorrect address was provided.
Refunds and Exchanges
If you are unhappy with your purchase, please convo me and return it within 7 days upon reception. You will be reimbursed for your purchasing price only - not shipping. Products must be in condition received. Buyer is responsible for paying return shipping. Once returned item is received, I will issue a credit within 3 days.
Additional Policies and FAQs
Dear Canadian customers, please note that due to various government rules
and regulations, I must collect the appropriate taxes based on your
province. (GST or HST or TVQ)
Last Updated December 19, 2014