ErinHainesDesignCo

Knoxville, Tennessee · 3522 Sales

ErinHainesDesignCo

Knoxville, Tennessee 3522 Sales On Etsy since 2012

5 out of 5 stars
(489)

Announcement   At this time we can no longer accept RUSH ORDERS and can not accommodate proofs unless we agree upon it before the order is placed. Orders take at minimum of 7-14 business days before they are shipped so please check our turn around time for your item. Please keep these things in mind when placing an order with us. Thank you!

Announcement

Last updated on Jan 11, 2018

At this time we can no longer accept RUSH ORDERS and can not accommodate proofs unless we agree upon it before the order is placed. Orders take at minimum of 7-14 business days before they are shipped so please check our turn around time for your item. Please keep these things in mind when placing an order with us. Thank you!

Erin Haines

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Erin Haines

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Reviews

Average item review
5 out of 5 stars
(489)
View all 489 reviews

Shop policies

Last updated on December 22, 2017

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
All of our products are custom. Due to the nature of our personalized products, we are not able to accept returns unless we made an error on your order. Should you receive an order with an error, please contact us immediately.

Many of our products are put into production immediately upon receipt of the order, therefore cancellations are not available.
Shipping
Each product's shipping time will vary by order due to the custom nature of our products. Each estimated shipping time is available in product descriptions but most orders will take 7-14 business days for completion. We ship via USPS Priority Mail so please expect 2-3 days for delivery.

Also note that some of our products are shipped to you directly from a third party.
Additional policies and FAQs
Rushes are only allowed by contacting us first before placing the order. We will not abide by rush requests in the 'note to seller' section unless we have already approved the rush through previous conversation.

Please note that proofs will add additional time to your turn around and can not be rushed.