TheBigDogDesign

Big Dog Design

74 Sales

TheBigDogDesign

Big Dog Design

74 Sales On Etsy since 2011

5 out of 5 stars
(22)
Happy Voice

Contact shop owner

Happy Voice

Reviews

Average item review
5 out of 5 stars
(22)
aasayer

aasayer on Feb 9, 2016

5 out of 5 stars

Love the quality and unique design. Shipped quickly and would recommend the seller.

Jane Schneider

Jane Schneider on Dec 2, 2015

5 out of 5 stars

Beautiful collar, I know my son will love it for his dog :-) Very well made and sturdy!

View all 22 reviews

Shop policies

Last updated on March 15, 2012
Welcome to The Big Dog Design. I want to provide you with unique and well made collars. Don't be fooled by the name I make collars for large and small dogs. All dogs have a big hearts and that is all it takes to be a big dog in my eyes.

Accepted payment methods

Payment
Payment is expected at the time of purchase. At this time I can only accept payment via Paypal. You don't need a PayPal account to make a purchase. If you pay by "e check" through Paypal, item will be shipped once the check clears. Once I receive notice from PayPal that your check has cleared, I will ship your purchase. I do not accept money orders or personal checks.

******NOTE: I will only ship to the address you have on file with Paypal. PLEASE make sure your address on file with Paypal is correct. Buyer will be responsible for any additional shipping costs incurred due to returned items and reshipping if their address on PayPal is incorrect Please make sure your address on Paypal is CONFIRMED. I can no longer ship to unconfirmed addresses.****

CANCELLATIONS: orders must be cancelled before shipment. If the item has already been shipped, the buyer can cancel the sale by returning the new item but the buyer is responsible for all return shipping fees.
Shipping
Your order will usually ship within one to two days of purchase. Custom orders can take longer but I will send you a message to let you know when your custom order should be shipped.

All orders are sent to your Paypal address. If you want your order shipped to a different address please email me to confirm. At this time I am not taking international orders. Orders will be shipped via USPS Priority mail with delivery confirmation.
Refunds and Exchanges
I strive to have happy customers. If there is a problem with your order please message me so we can work together to make you happy.

Returned items in new condition will be accepted for up to seven days after purchase. Once the return has been received I will refund your purchase minus shipping and handling. To insure the return gets to the proper mailing address you must message me prior to returning the item.

Buyer is responsible for purchasing the correct collar size for their dog. Refunds cannot be given if buyer purchases the wrong size. If you choose to return the item and exchange it for the correct size, the returned item must be in new condition.. Buyer is responsible for all shipping costs in this case.