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TheBleuGiraffe's Shop Announcement

*****WELCOME TO THE BLEU GIRAFFE******

Please Be sure to read our Store Policy and Shipping Policies BEFORE you shop!

*******PLEASE KNOW MY TURNAROUND TIME TO CREATE YOUR ORDER IS CURRENTLY SEVEN BUSINESS DAYS (NOT INCLUDING WEEKENDS AND HOLIDAYS) BEFORE SHIPPING*****

Every single item is made by hand specifically for you order. This process takes time. At this time the turnaround to create an item before it is shipped is 7 BUSINESS days (excludes weekends and holidays).

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Please note on Hand Stamping....every single letter and character is hand placed and stamped one at a time. Therefore... It is not perfect!! Nor do I want it to be as that is what gives it the whimsical, artsy look that I like. It you prefer a perfect or manufactured look, then this may not be for you.

Please be kind when you convo us.. Do not be upset with production and delivery times if you have not first read our policies.

We reserve the right to cancel your order and refund if we choose not to work with you

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SHIPPING

NOTE:

International orders are shipped USPS First Class mail that are not Trackable and can often take two to four weeks to arrive-longer if stuck in customs. PLEASE note this before you shop and be patient.


International deliveries are beyond our control once we mail them at the post office. We cannot affect the customs process in your country nor control any unexpected delays due to weather, accidents, etc.
Items stuck in customs will often take over 1 month to arrive.

Please understand your country's custom delays can't be controlled on our end. Any additional customs fees with be at the customers expense.

TRACKING

We ship many packages USPS First Class mail that does not have a Tracking number and can take 3 to 7 days. Priority Shipping can take two to three days and is NOT guaranteed by the USPS.

INTERNATIONAL orders are NOT trackable

REFUNDS AND EXCHANGES

I want you to be as excited about your purchase as I am providing it for you. If for any reason you are not, please return for a refund minus shipping cost within 7 days. Personalized items will have a 20% restocking fee. Customer will be responsible for return shipping fees.


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Should you need to reach me for any reason please do so only through the ETSY CONVO. Email is NOT checked on a regular basis.

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Thank you for shopping!!
Hope to see you again!!

This shop accepts Etsy Gift Cards.