TheBrassCupcake

The Brass Cupcake

Philadelphia, Pennsylvania On Etsy since 2010

Top shop for gifts.

A buyer bought a gift from this shop and gave it a 5-star review!

TheBrassCupcake

The Brass Cupcake

Philadelphia, Pennsylvania | 22 Sales

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Jennifer Valosen

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Jennifer Valosen

Reviews

No reviews in the last year
See reviews that mention:
quality 2 shipping 4 customer service 2

Shop policies

Last updated on September 3, 2018
Welcome! Custom orders are always welcome, just convo me with what you are thinking and we can work it out!

Accepted payment methods

Paypal Mastercard Visa American Express Discover Apple Pay Giftcard
Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
  • Items on sale
Returns and exchange details
If you are unhappy with your purchase, please let me know. I will try very hard to work something out. I try to photograph items so my shop images reflect color and fit accurately. If you feel your item was misrepresented, we can work out a return. Lost packages make me very sad, too, but I can't be responsible for them once the US Postal Service takes over.
Payment
I accept Paypal. Payment is due at the time of purchase. If for some reason you are unable to complete payment as expected, please convo me so we can work out an arrangement. As long as I am aware of the delay, there's no problem. However, if no arrangement is agreed upon and payment is not made within three days (that's 72 hours!) of the "purchase," your order will be canceled and I may leave negative feedback.
Shipping
I ship via the US Postal Service. I will be shipping on Tuesday and Thursday via First Class with Delivery Confirmation.

I ship to the address on your Paypal account; please verify it is your correct shipping address. It slows shipping down if I have to ask which address to use. All items are packed to ensure that they will be shipped safely with minimal damage.