ThePourHouseCompany

The Pour House Company

Bossier City, Louisiana · 4314 Sales

ThePourHouseCompany

The Pour House Company

Bossier City, Louisiana 4314 Sales On Etsy since 2014

5 out of 5 stars
(1117)

Announcement   Thank you for visiting The Pour House Company!!

Enjoy a sample of our products in every order.

Do not see what you are looking for? We are always available to do a custom listing. Just send us a message and we will be more than happy to try our best to accommodate you.

Send us a convo with your email address if you would like to receive our monthly news letter to keep updated with Pour House Company News News.

Makes sure you like us on Facebook
https://www.facebook.com/thecandlecrate?ref=aymt_homepage_panel

We try to get our items out as fast as possible when an order is placed ( We hate waiting for things when we buy things on line too! We know how it is!!) Please note that each candle is hand-poured and also due to everyone having different computer screen resolutions the color of the products may vary as well. Due to the handmade nature and fact that all candles are made to order we do not offer refunds, however if you are unsatisfied we WILL work with you to resolve the issue.

Interested in wholesale? Message us for details

Find us on twitter : @candlecrate
Find us on instagram : @thecandlecrate

Announcement

Last updated on Jun 25, 2018

Thank you for visiting The Pour House Company!!

Enjoy a sample of our products in every order.

Do not see what you are looking for? We are always available to do a custom listing. Just send us a message and we will be more than happy to try our best to accommodate you.

Send us a convo with your email address if you would like to receive our monthly news letter to keep updated with Pour House Company News News.

Makes sure you like us on Facebook
https://www.facebook.com/thecandlecrate?ref=aymt_homepage_panel

We try to get our items out as fast as possible when an order is placed ( We hate waiting for things when we buy things on line too! We know how it is!!) Please note that each candle is hand-poured and also due to everyone having different computer screen resolutions the color of the products may vary as well. Due to the handmade nature and fact that all candles are made to order we do not offer refunds, however if you are unsatisfied we WILL work with you to resolve the issue.

Interested in wholesale? Message us for details

Find us on twitter : @candlecrate
Find us on instagram : @thecandlecrate

Abby Kroth

Contact shop owner

Abby Kroth

View all 68 items

Reviews

Average item review
5 out of 5 stars
(1117)
View all 1117 reviews

About

Around the web

Shop members

  • Abby Kroth

    Owner, Creator, Customer Service

Shop policies

Last updated on March 28, 2018
Welcome to The Candle Crate! We pride ourselves on excellent hand poured candles and tarts. All products are made in house with top of the line ingredients. Our products have an amazing scent when lit and unlit.

Accepted payment methods

  • Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I gladly accept exchanges
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept returns or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)
Since our products are handmade we do not offer refunds. However if you are not satisfied with your product please contact us and we will work together to rectify the transaction. If the item is damaged in transit by the USPS we will file a claim and work to fix the situation.
Payment
Payment is expected at the time the item is purchased.The Candle Crate accepts payments via paypal, etsy credit card, and etsy gift cards
Shipping
If your item is damaged in transit due to shipping, We will file a claim with the USPS. If you would like a shipping upgrade please send us a convo before the you complete the transaction. All orders will be shipped via USPS parcel post OR priority flat rate box.

All customs fees will be paid by the buyer.