The Cherished Bead
TheCherishedBead's Shop Policies
To all my wonderful buyers:
All my pieces are created by hand, so no two items are identical. That’s the beauty of the product! Please allow for slight variances from what is shown in the made to order photos.’”
My store accepts payments through paypal and Etsy's direct check out with credit card.
PLEASE NOTE ALL US ORDERS TAKE APPROXIMATELY 1 TO 2 WEEKS TO ARRIVE, UNLESS YOU HAVE CHOSEN TO UPGRADE TO OVERNIGHT SHIP!!!! Items are handcrafted by me!!! Once the orders are completed, then I ship them out via USPS priority mail (takes 2 to 3 day delivery) or if you have chosen to expedite the package with the overnight upgrade, it will be USPS overnight flat rate. Also, please leave me a not in the note field as you check out the date you are needing it by! This helps me tremendously and will ensure a timely delivery!
For all International orders, please note that packages can take up to three or four weeks once the order has been completed and ready to ship.
As an ‘international’ buyer...: ‘Please note that buyers are responsible for any and all duties and customs charges that may be incurred.’
Also note, The Cherished Bead is NOT responsible for any packages that are either delayed or never received when shipped to international addresses. International packages may take 2 to 4 weeks for delivery! Please allow for that time, in addition to making your item etc.
Any domestic shipping delays or non deliveries incurred by USPS, is NOT the responsibility of The Cherished Bead. All orders will have USPS tracking numbers with delivery confirmation. However, I always try to help the buyer locate lost packages etc. It is my responsibility if packages have NOT been delivered to you to either help you retrieve it or certainly send you another exact item or refund.
If a package from USPS says "delivered" to your address, and you have unfortunately not gotten it, that is where the responsibility is in the buyers hand. Again, I will sincerely help you to try to retrieve a "delivered" package. At times I also offer a large discount if needing to purchase that item again. Basically, no matter what I am here to help you through the process as best as I can, given it is out of my hands after I drop off at the post office!!
I am very customer service oriented, and truly want all my customers
to be very happy with their items. If it is necessary to return an item,
please contact me no later than 14 days after your purchase.
You may return the item in its original condition (unworn) in the original packaging within 14 days of receipt. Once the item is satisfactorily returned,
I will refund through PayPal. Sorry, but I do not accept returns for
international orders or custom items made for a buyer. The cost of shipping
for returns and exchanges are the buyer's responsibility.
All shipping-related charges will be incurred by the buyer.
I am not responsible for items lost or damaged in transit regarding returns or exchanges. I sincerely appreciate your business.
Refunds and Exchanges
I am more than happy to accept refunds within a 30 day period of time. I will not accept any damaged items at all. Please let me know ahead of time, if you plan on returning an item. Anything after 30 days of purchase will not be accepted. Shipping costs are incurred by the buyer.
Additional Policies and FAQs
If a customer has purchased and item from the shop and has received it to discover that they have either ordered an incorrect item or misspelled a name for a jewelry item, it is necessary for the seller (myself) for any corrections that need to be done, to be at the cost of the buyer. Those costs would be any shipping costs for return as well as any labor and/or costs of beads and supplies for the redoing of the jewelry piece. The costs will be determined in a fair way by the seller. If the buyer refuses to pay for these costs ahead of time, then the seller will be unable to correct any mistakes made on the part of the buyer.
Every piece that Deborah O’Connor DBA The Cherished Bead is made with the utmost care and is strong and durable for everyday wear, however; please NEVER leave a baby/child unattended while wearing or within reach of this bracelet, as the beads and charms are small and do pose a chocking hazard. We do use Swarovski Crystal/Chinese crystals and silver plate products in our children’s bracelets. Swarovski crystal does contain minimal amounts of lead. Each child’s jewelry piece we sell has LESS THAN the maximum recommended amount of lead crystal for children under the age of 12 and complies with Lead In Crystal Jewelry Laws.
Attention California Residents - Proposition 65 WARNING:
Consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of leaded crystal will expose you to lead, a chemical known to the State of California to cause birth defects or other reproductive harm.
There's been a lot of discussion recently about the lead found in Swarovski crystals. Lead is not harmful to humans unless it is inhaled or ingested. IT IS EXTREMELY IMPORTANT THAT YOU SUPERVISE CHILDREN WHILE THEY ARE WEARING BEADED CRYSTAL JEWELRY. Swarovski crystals should not be ingested. With enough force, some components may become detached and pose a choking hazard. Please do not allow children to play with beads or let them place any jewelry, charms, clasps, etc. in their mouths. Do not allow your child to sleep in beaded jewelry. Many of my children's products are LEAD FREE and I encourage you to choose wisely.
Under no circumstances, including, but not limited to, negligence, will Deborah O’Connor DBA as The Cherished Bead be liable for special or consequential damages that result from the use or inability to use the materials from this online store. In no event shall Deborah O’Connor DBA as The Cherished Bead be liable for the injury, damage or expense arising from any materials you purchase or receive from Deborah O’Connor DBA as The Cherished Bead.
CUSTOMER AGREES THAT JEWELRY CREATED BY Deborah O'Connor DBA as The Cherished Bead IS TO BE USED UNDER ADULT SUPERVISION ONLY. CUSTOMER ACKNOWLEDGES THAT CRYSTALS, BEADS, CHARMS AND OTHER DECORATIONS ON JEWELRY CREATED BY Deborah O’Connor DBA The Cherished Bead MAY DETACH FROM PRODUCTS AND POSE A CHOKING RISK OR MAY BE HAZARDOUS IF SWALLOWED. CUSTOMER AGREES THAT THE USE OF SUCH PRODUCTS IS ENTIRELY AT CUSTOMER'S OWN RISK.
CALIFORNIA PROPOSITION 65
CALIFORNIA PROPOSITION 65: Swarovski crystals contain lead. For more than a hundred years, Swarovski has been the world’s leading brand for cut crystal. Swarovski crystal is the culmination of merging natural materials, cut to provide ultimate brilliance. If you want to learn more about Swarovski crystal, please click here to visit their Web site. Swarovski crystals, like most other crystals, contain lead oxide. Lead creates the refraction of the crystal with the maximum refraction at 30-32% lead content. Lead also adds to the weight of the crystal giving it a more substantial feel. Austrian Swarovski crystal contains approximately 32% lead. Full lead crystal must contain above 30% lead oxide content in order to be consider full lead crystal. Please note, Lead levels in these products comply with FDA standards. California requires the following separate notice: Attention California residents.
CALIFORNIA PROPOSITION 65 WARNING: Consuming foods or beverages that have been kept or served in leaded crystal products or handling products made of leaded crystal will expose you to lead, a chemical known to the State of California to cause birth defects or reproductive harm. All jewelry on this website complies with the lead in children's and adult's jewelry law.
A STATEMENT FROM SWAROVSKI CRYSTAL: Swarovski is the world leader in the manufacture of crystal for industrial and consumer applications, including figurines and jewelry. Our proprietary formulas and processes are based on years of experience, and the quality of our products is recognized throughout the world. Recently, there has been an increased regulatory focus on potential human exposure to lead from various consumer products, including jewelry. In 2006, the California Attorney General settled a lawsuit brought in his state alleging exposure to lead from jewelry. The court approved settlement agreement as well as the later legislatively enacted Californian AB 1681 established limits for lead in metals and several other components, with stricter standards for jewelry intended for children 6 and younger. Significantly, in recognition of the limited risk of availability of lead from crystal, the settlement agreement standards as incorporated under California AB 1681 allows the continued use of crystal without limitation in jewelry not intended for children. For children 6 or younger, up to 1 gram of crystal may be used in such jewelry. Crystal has unique properties. While made with lead, the crystal manufacturing process creates a matrix, which greatly retards the mobility of lead. By contrast, lead in other materials such as un-plated metal containing lead may be available for surface exposures. Swarovski believes that the use of their products poses no significant risk to human health or to children.
23102 Birch Mead Rd.
email - thecherishedbead [!at] aol.com
Last Updated April 24, 2015