Three Generations of Experience
As a family owned and operated company, our commitment is to provide high quality, ethical, elegant, and timeless jewelry. Our philosophy is simple: produce amazing customer satisfaction. We believe trust is the foundation of any type of achievement, personal or professional. The Classic Gem offers high quality certified loose diamonds, and precious gems such as sapphires, rubies, and emeralds. Our diamonds and precious gems are conflict-free and sourced from reputable parts of the world. Our knowledge and expertise in the industry spans three generations.
The biggest advantage we offer to our customer is the guarantee of high quality products and great customer service. We believe quality is important not only in our larger accomplishments, but also in the little everyday things we do. It shows in the products and services we offer to our customers. Each item is meticulously hand selected or created by our experienced staff, ensuring only quality products end up in your hands. Our inventory is directly sourced from manufacturers all over the world: from Italy to Hong Kong, Paris, Laos, Cambodia, Thailand, Canada, South Africa, and of course, here in our home office in the heart of Jeweler’s Row in Chicago.
Quality and courtesy do not make our pieces more expensive! We stand by our prices, therefore we will gladly match any competitors equivalent item. Since we own all of our inventory, sourced straight from the manufacturers, we can offer you the best deals with no middlemen.
Lollie is our resident third-generation, Gemological Institute of America (GIA) certified jeweler. Lollie spent most of her career in technology consulting before joining The Classic Gem in 2011. She will be happy to talk you through the 4Cs.
Sales & Marketing, Diamond & Jewelry Sales Representative, Account Manager
Jenny, a third-generation jeweler, decided to join her family business and quickly rekindled her passion for the trade. She is very knowledgeable about the jewelry and diamond business would be more than happy to help share her thoughts.
Diamond & Jewelry Sales Representative, Photographer, Designer
Kara, a third-generation jeweler, is not only one of the company's expert diamond and jewelry sales representative, she's also our photographer. Kara is currently training to become our designer as well using 3-D imagery.
We are fully committed to the responsible sourcing of gold and other minerals that make their way into jewelry products. We believe gold should be extracted and processed in a manner that respects the needs of people and the earth. We encourage our business partners to adhere to responsible business practices. With that in mind, we are actively asking our suppliers to affirm to us, in writing, their commitment to the responsible sourcing of gold. We believe a commitment to responsible gold must include suppliers, to ensure that responsible practices are addressed at every point in the supply chain. Without the engagement of all segments of our industry, retailers’ individual pledges to source responsibly will not be meaningful. We strongly support the efforts of our trade association, Jewelers of America, to collectively ensure good practices at every level of the supply chain. JA actively participates in and supports initiatives such as the Responsible Jewellery Council (RJC), the Alliance for Responsible Mining (ARM), the Diamond Development Initiative International (DDII), and the Initiative for Responsible Mining Assurance (IRMA). We are therefore very much involved in not only ensuring we understand the issues as they stand, but in helping to resolve them.
Our Policy on Conflict-free Diamonds
Conflict diamonds are rough diamonds illegally traded by rebels to fund armed conflicts with legitimate governments. Though most of the conflicts that originally sparked public awareness of the problem in 1999 have ended (such as those in Sierra Leone and Angola), there are still a few trouble spots in Africa where conflicts continue and some diamonds may be involved. The Kimberley Process (KP), launched in 2002, regulates 99% of the rough diamond trade worldwide, through a system of import/export controls that prevents conflict diamonds from entering the legitimate supply chain. Key industry representatives, including Jewelers of America, worked with governments and human rights groups (often called non-governmental organizations, or NGOs) around the world to bring about this solution to the conflict diamond problem. KP is supported and mandated by the United Nations with 75 nations currently participating. Diamonds are meant to be a gift of love, and we at The Classic Gem abhor the way in which some gems have been used to fund conflict. To prevent the sale of conflict diamonds, governments, our industry and human-rights groups created the Kimberley Process Certification Scheme (KPCS) in 2002, which today regulates 99% of the rough diamond supply.
Accepted payment methods
- Accepts Etsy gift cards
Illinois residents are subject to 9.5% sales tax.
We accept Cash, Cashier's Check, Visa, MasterCard, and Discover.
NO American Express
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Refunds and Exchanges
At The Classic Gem, we stand behind every product we sell. We do everything we can to offer you beautiful, original, fine jewelry. However, if for any reason you are not completely satisfied, you may exchange your purchase within 14 days from date of purchase. If you received a gift and you know it was purchased here, please provide proof of purchase/gift and you may exchange for something of lesser or equal value.
The item must be returned in its original condition along with all documents and sales receipt that accompanied it when it was purchased. Any items that show signs of wear, have been altered, damaged, engraved, or resized will not be accepted for return. We will refund shipping, handling and insurance costs in case of an error on our part. Please note that all special order or custom design item sales are final as your final sign-off and acknowledgement is required prior to production.