Dana Carmona on Dec 17, 2013
I think the bag is good quality and the embrodiery was well done. Just wish the bag was a little bigger but I would order another one.
mavhayley on Oct 14, 2013
I didn't read the listing closely enough, I thought I was getting more bags for the amount of money.
Accepted payment methods
Understandably, I can not accept cancellations or changes once a custom order has been started. If I have not started your order I can make changes but it may extend the production time. To avoid missing information I am happy to set up a Custom Listing for you. I keep all etsy business within etsy convo as it is a more timely organized method of obtaining and storing the information for your order.
I will convo to obtain the information needed to begin the order. Please reply thru Etsy Convo.
If any special requests or instructions have been discussed thru convo prior to placing your order, those details will need to be copy / pasted in the Notes To Seller at checkout. With so may convo and custom requests I won't remember the details without seeing them on the invoice.
Rush Order Fee applies to all orders needing shipped within 7 business days of purchase. Next Day Delivery Shipping Upgrades will be required as well.
Sorry, I am currently not taking any Rush Orders
The Club House.etsy.com cannot be held responsible for mail that is misdirected due to incorrect addresses provided at checkout. If you have made an error in the shipping address, the most effective way to insure the correct address is used will be for me to cancel the original order once the new order with correct address is placed.
If you wish to make a purchase as a gift to be sent directly to the recipient, please use that shipping address thru PayPal and on the etsy invoice. If your have already made the purchase I can cancel the order and it can be re purchased with the correct shipping address noted in your PayPal Account and Etsy Invoice.
●✿●Current production time is approximately: 10 - 15 business days (sometimes more time is needed) PLUS time in transit. USPS and UPS delivery times are approximate. I can not guarantee time in transit..
~ SHIPPING ~
●✿● ALL orders over $250.00 will require signature confirmation. Orders under $100.00 and under 4 pounds will ship USPS. Orders that are over $100 and/or 4 lbs will ship UPS Ground. This usually takes 2-5 business days depending on shipping destination. Tracking # is provided with all orders however USPS does not always scan the packages.
●✿●INTERNATIONAL SHIPPING ●✿●
International orders will be sent USPS Mail. Packages weighing 4 or more pounds will ship USPS Priority Mail
Buyers are responsible for any customs, tariffs, fees, and taxes that may be incurred by your country upon arrival. Please Note: Packages will NOT be marked as gifts.
Refunds and Exchanges
●✿●Because Monogramming and personalization are Custom Orders (items are created to your specifications), I cannot accept returns or refunds. If I make a mistake, I will gladly send out a corrected item right away at no charge. I will provide pre paid shipping label to ship the original item back to me.
●✿● If it is embroidered incorrectly due to incomplete or incorrect information, this is also non refundable and you are responsible for costs to have it remade and reshipped.
ALL Rush Orders and Rush Order Fees are NON Refundable.
If you request to return on a non personalized item it must arrive in the same selling condition. Shipping fee, Insurance, and tracking # will be required at your cost. Refund, minus original shipping fee, will be issued once I receive the item in the same conditions it was packed and shipped. Please note that if there is no insurance on the package and it gets lost in the mail I can not issue a refund.
If your package arrives damaged take photos of the damaged package. If the content inside the package is damaged take a photo of the items as well. I will need these photos for the insurance claim.
Please review your personalization information before submitting your order. Carefully check spelling, dates, names, and other details needed to complete the order. Please make sure all information such as Font Selection, Thread Color, Embroidery Location (if options are given), and other requests are included. You are welcome to contact us via Etsy Convo if you have questions about personalization, before placing your order.
To avoid missing information I am happy to set up a Custom Listing for you. I keep all etsy business within etsy convo as it is a more timely organized method of obtaining and storing the information for your order.
Emails are not checked.
Pattern placement will vary as well as zipper, ribbon, clip-on handle, bottom flannel of caution caps and thread color.