TheCostumeCafe

Costumes that look good enough to eat...

Austin, Texas | 4887 Sales

TheCostumeCafe

Costumes that look good enough to eat...

Austin, Texas 4887 Sales On Etsy since 2008

5 out of 5 stars
(1017)
Sara Carter

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Sara Carter

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About

Around the web

Shop members

  • Sara Carter

    Owner, Designer, Creator

    I'm a mid-western girl, but I somehow found my way to Texas. I have an 8 year old spirited, autistic daughter and 2 snugly rat terriers. All designs are 100% my own- every costume is made and shipped by me.

Shop policies

Last updated on November 2, 2018
Turnaround time is about 1 week.

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* Facebook *
https://www.facebook.com/pages/The-Costume-Cafe/262249720535002
Like me! (You really like me...)


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*** Please take the time to read over my shop policies before purchasing. There is a lot of information in here that could affect both of us, especially on the off-chance that something goes wrong with our transaction together.


*** The most important thing to me is that I have open communication with everyone who patronizes my shop. If at any point you have any question or concern, please convo or email me and I will be in touch with you within 24 hours.

Click here to open a new Convo window:
http://www.etsy.com/conversations/new?with=notthekitchensink&ref=pr_contact

Email: TheCostumeCafe [!at] gmail.com

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
*** I want you to love your purchase! Please contact me as soon as possible with any concerns and I will do my best to resolve issues quickly. Refunds will be handled on a case-by-case basis. Generally, the policy is NO REFUNDS, unless I misrepresent an item or make a mistake in shipping. (If I make a mistake in shipping and it comes back to me, I will pay to reship the item to the correct address. Otherwise, I do not refund shipping costs on returns.)

We're all human and we all make mistakes. Sometimes I do; sometimes you do. Let's just FIX it, if we can. Please be patient if a shipping problem arises and hopefully we can resolve it together. Lost packages have a way of turning up, in my experience. I have 100% positive feedback because I truly care about making sure you are pleased with your purchase!

*** Absolutely No Refunds on holiday items after the holiday is over. Please contact me as soon as you encounter a problem and we will deal with it together.
Payment
*** In order to use Paypal, you do NOT need a Paypal account, just a Credit Card!!! Click on the Paypal icon after purchase. On the left hand side of the page about half way down, you will find a place to click and pay without logging in to Paypal. Follow the directions from there and you're on your way!


*** My Paypal email address is: TheCostumeCafe [!at] gmail.com
That is the email that will show up on any correspondence you receive regarding payment if you pay by Paypal.


*** I must receive payment within 3 days. If you change your mind about a purchase, please convo me (or email me) and let me know.

Once your purchase is shipped, I cannot cancel the sale.
Shipping
*** All purchases will be sent First Class or Priority through the USPS unless otherwise noted in the listing. Shipping is expensive for small business owners! I do my best to quote accurate costs. Usually, the shipping costs I charge are below actual costs.


*** Yes, I ship Internationally, but generally not in September and October. Those are my busiest months and turnaround times are too long to even guess international shipping times.

Buyer pays all customs charges, if applicable. The items you purchase are merchandise, not a gift. I cannot guarantee delivery times for ANY international purchases.


*** Please make sure that I have the correct address for shipping your item. I ship to the address connected to your Etsy account. If it is inaccurate, please contact me. Place any special shipping instructions in the "notes to seller" upon checkout.


*** Shipping prices NOW include insurance, free of charge, up to $50. If you need more insurance, let me know and I can get a price quote for you. Shipping insurance above $50 is the responsibility of the buyer.

All packages also have Delivery Confirmation included. You will receive an email from Paypal with your tracking number when your item is shipping out.


Thank You Very Much!
Additional policies and FAQs
*** Handmade products are crafted with much attention to detail. Please treat them with care and kindness and you will both enjoy a long life together.

*** Custom Orders ***
I usually do custom orders between the months of November through May. I may or may not be doing custom work at the time of your inquiry. Please understand the nature of my work is sporadic. Much of my custom order time is first come, first served. Custom orders can take a long time!

*** Wholesale and Consignment ***
I accept wholesale orders from the months of November through May on a case by case basis.