TheCrookedFeather

Hand Crafted Wings and Feather Accessories

Chandler, Arizona | 176 Sales

TheCrookedFeather

Hand Crafted Wings and Feather Accessories

Chandler, Arizona 176 Sales On Etsy since 2013

0 out of 5 stars (40)
Alexis

Contact shop owner

Alexis

Announcement    See https://thecrooked-feather.squarespace.com/ for a basic pricing on other work I have done to get an idea for your custom work.

Welcome to The Crooked Feather! All of our wings, and accessories are hand made with love and attention to detail. Each piece is an individual work of art, and I hope you are as proud wearing them as I am making them.

Don't see exactly what you want? Message me about custom orders and commission pieces, large or small and I will give you a fare quote and an estimate of the time necessary to make them. If you see the right size/types of feathers, but not the right color combination I will be happy to make your pair for the same price. Commission pieces may take between 1 and 4 weeks to make depending on size, detail, and availability of feathers. In your message, please send details about what you want, pictures if possible, size, color choices, budget, and timeline and I will do my best to accommodate you. I have extensive experience with cosplay and costumes and will be happy to help you achieve your look!

Announcement

Last updated on Feb 14, 2017

See https://thecrooked-feather.squarespace.com/ for a basic pricing on other work I have done to get an idea for your custom work.

Welcome to The Crooked Feather! All of our wings, and accessories are hand made with love and attention to detail. Each piece is an individual work of art, and I hope you are as proud wearing them as I am making them.

Don't see exactly what you want? Message me about custom orders and commission pieces, large or small and I will give you a fare quote and an estimate of the time necessary to make them. If you see the right size/types of feathers, but not the right color combination I will be happy to make your pair for the same price. Commission pieces may take between 1 and 4 weeks to make depending on size, detail, and availability of feathers. In your message, please send details about what you want, pictures if possible, size, color choices, budget, and timeline and I will do my best to accommodate you. I have extensive experience with cosplay and costumes and will be happy to help you achieve your look!

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About

Shop members

  • Alexis

    Owner

Production partners

  • Mark Greenawalt

    Phoenix, AZ

    Photographer

Shop policies

Last updated on February 14, 2017

Accepted payment methods

Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Its complicated... Please message me if you would like a refund to see what I can do.

If you JUST purchased your item and I have not started or purchased materials then I can give you a full refund. If I have purchased materials, especially for unique custom orders your refund will be reduced by the amount of the materials purchased. Please message me to see if this is the case and I will see what I can do. In most cases I can give full refunds.

If the issue is damages, shipping damages may be covered by insurance and sometimes are easily repaired.

For shipped items partial refunds are only given once wings are shipped back at the owners expense, inspected AND RE-SOLD. Due to the custom nature of my business if an item cannot sell again I cannot give a refund. Refunds will be given in the full amount they were sold for (so minus any discount needed to sell them), and minus a 20% sales commission for advertising, listing management, etc. Some smaller items may be eligible for an immediate refund. Again, please message me. Each refund is different I would be happy to work with you to try and get you back as much of your money as I can.

Sorry, shipping is non-refundable.


Payment plan refunds:

Material deposit: if I have not yet purchased the materials for your set, yes! Otherwise if I have already purchased materials this deposit is non-refundable. I purchase materials generally about 2 weeks out unless it is part of a bulk order, so message me as soon as you have doubts about completing your order so I can hold off on purchasing materials until you are sure again.

Construction Deposit: This payment is refundable so long as I have not yet started making your wings. After I have made the wings this deposit is non-refundable unless I manage to sell the wings to someone else. This may take some time, or may never happen if the wings are a particular or specific custom order that is hard to sell.

Final payment: After shipping the final payment may be refunded after the wings are shipped back at the buyers expense, and IF and WHEN I sell them again! Most of my orders are custom. Due to the custom nature of my business if an item cannot sell again I cannot give a refund. Refunds will be given in the full amount they were sold for (so minus any discount needed to sell them), and minus a 20% sales commission for advertising, listing management, etc. Some smaller items may be eligible for an immediate refund. Again, please message me. Each refund is different I would be happy to work with you to try and get you back as much of your money as I can. Any wings returned damaged beyond easy repair will have the extra labor cost taken out of their refund once the set sells (so no wearing to prom with the tag on then shipping them back!).

The shipping cost is non-refundable once items have shipped.
Payment
I am often asked if I do payment plans. YES! Here is how it works:

Material deposit: generally about $100 for my large static wings, more for larger or more complicated wings, less for smaller. For articulating sets the deposit is $500-$800 depending on what you want. This payment secures your place on my orders list. During busy times like Halloween I get booked months in advance, so putting in this payment well before your event is a good idea just to be sure. This deposit is non-refundable since I will use them to buy materials immediately. After materials are purchased you may still back out of the rest of the payments, but you will not get your material deposit back.

Construction deposit: roughly 50% of the remaining amount. This payment guarantees that I will make your wings in full as soon as your turn is up in the queue. This deposit is due before your expected start date. If you have not paid by then you will loose your spot in the scheduled and be placed in the earliest possible spot. This may be several months out.

Final payment and shipping: the remaining amount and shipping... whatever that may be. This payment is due any time before I ship your wings. I generally give a one week warning :) If this payment is not made within one month after I finish and you drop off the face of the planet I will post the work for sale. You may get a partial refund if the item sells within 6 months, minus any discounts I need to apply to get them to sell, and a 20% sales and holding commission needed to pay for advertising, storage, and my time spent selling them. Please remember that your work is a custom piece of art, not a t-shirt at Walmart. It is very difficult to sell these pieces when customers know they could order something custom instead of taking your discarded set.

For all orders I require full payment and shipping before I ship your item. If you have a deadline in mind you MUST pay in full A MINIMUM OF ONE WEEK BEFORE that deadline to receive your item on time! I am not responsible for missed deadlines if orders are not paid on time. Just sayen'