Vintage & Kitsch
TheCrowdedHouse's Shop Policies
Welcome to The Crowded House, Vintage & Kitsch! I have been thrifting and picking for over 20 years, and I am now offering some of my best finds to you all! I have an eye for vintage housewares, clothing, books, and anything kitschy. Here you will find a variety of my favorite 20th century finds. Enjoy!
Good news! We are now accepting payments through direct checkout! This means you do not have to use PayPal to pay for your purchase. You can use a credit/debit card or an Etsy gift card through direct checkout.
You don't need to set up a PayPal Account to pay for your items through PayPal! If you don't have a PayPal account, this is how you do it: Choose the PayPal Option during checkout. Click the “Pay Now” button. Scroll down and you will see the option to pay with a Credit or Debit Card without having to sign up for a PayPal account!
Orders will ship within 2 to 3 business days after payment clears. We ship via USPS with tracking included. We are not responsible for buyer errors with shipping addresses, so please be sure your info is correct before placing your order.
Refunds and Exchanges
Please be absolutely sure you want an item before purchasing! If you need more information about an item, please feel free to ask questions before you make your purchase. We will be happy to help and we want you to be happy with your purchase! We do not offer refunds, unless it is our error. In that case, we will need you to return the item before we can process a refund or issue a credit.
If an item arrives damaged, please contact us immediately and provide pictures of the damaged item(s) as well as the box and packaging so we can begin the claims process. Once the claim is approved, we can issue you a refund.
Additional Policies and FAQs
Like The Crowded House Vintage & Kitsch page on Facebook where you can see my latest finds and get exclusive discount codes:
When shopping for clothing in my store please keep in mind I am providing the actual measurement of the garment. We recommend adding 3-4 inches for movement. If you have any doubts as to whether or not something will fit you, get out the measuring tape! Also, feel free to ask any additional questions you may have about sizing or fit. We'd be happy to help!
ADDITIONAL SHIPPING INFO:
I occasionally reuse boxes to ship orders. Not only is this good for the environment, but it helps keep my shipping & handling costs reasonable. Don't be surprised if you receive a box from me with a big name e-tailer stamped on the box!
Last Updated February 17, 2015