CuriousCaseGifts
Southampton, Pennsylvania ·
CuriousCaseGifts
Travel Gifts Luggage Tags Decals and MoreSouthampton, Pennsylvania 18044 Sales On Etsy since 2009
CuriousCaseGifts is taking a short break
Reviews
carlyjune73 on Apr 22, 2018
I ordered a red camera luggage tag for part of my boyfriend’s birthday present and it’s really good quality and she sent me a personalized note, post card, an extra keychain and even included cute packaging to gift it in✨
Sara Rowe on Apr 20, 2018
Absolutely perfect! I made a matching set with the french fries and cheeseburger for my husband and I
Updates
About
CbSew to The Curious Case and everything In-Between
My FAQ can now be found in the FAQ portion of the shop!
A little about me :)
Over the years my items have morphed from aprons, baby items, pillow covers into geeky kitsch and I've loved every step of the way. My current craft is case making and graphic design. I’m avid Apple fan (who has an Apple Consultant Husband) who decided to take the next step from felt and fabric into hard casing through a process called dye sublimation.
Thanks to the support of my friends and family I'm able to accomplish all of this geektastic art in my wonderful home studio, located now in PA, all while taking care of my two little men :) Though they are a handful and balls of constant energy I do try to take time out now and then to answer convos, post listings and of course fulfill orders.
Years ago, by chance, I started selling online. I wanted to find a way to create and share the things I love, while taking care of my family. So began CbSew, the first incarnation of my online venture. A move from AZ to CA to PA transformed CbSew into my newest shop, The Curious Case Gifts.
Most of my items are Made to Order so Thank you so much for your patience with made to order items, in this Need it NOW world sometimes it's hard to stop and smell the roses and I appreciate my customers and fellow artists who understand creating art and items also takes time.
Around the web
Shop members
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Sherry
Owner, Maker, Designer, Curator, Do Everything Er :)
Sherry the face behind The Curious Case and CbSew. My love for all thing geek made me and my shop what it is today with a little help from the ever-so- geeky Husband, of course :)
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Jim
Shipper And Ever Geeky Inspiration
A Big THANK YOU to my husband Jim, My every ready package delivery guy! A million trips to the post office never dulls his smile
Shop policies
The Curious Case does not use any 3rd party printers or mass manufacturer drop shippers or printers. All my products are designed and printed by me in my studio using permanent sublimation inks and dye processing. Check out my about page for more info and some FAQ.Thank you for supporting small sellers on Etsy. I am in no way affiliated with any other shop here on Etsy or variation of The Curious Case name, these similar shops do not and are not working with me in any capacity.
Please note I try to answer most convos and messages within 24-48 hours. I have two very energetic little boys now and time is sometimes limited.
All my Items are Currently MADE when ORDERED (unless otherwise stated within the listing), Production begins the day After ordering and the production times for each item can be found within the listings. Each and every case is made by my hand, in my own studio from design to assemble. Designed, printed and assembled in the USA! *please see your listing for production times.
Items typically ship Monday, Wednesday and Friday (excludes Holidays, Weekends) via USPS First Class Mail. If your ship day falls on a Tues/Thurs your item will ship the following business day. Need your item faster? please message me for a shipping quote
RUSH ORDER REQUESTS: Each and every item in my store is made to order unless stated "ready to ship" Please note I take rush orders on a case by case basis. Production times will still apply. Please contact me prior to ordering to see if the production of your item can be expedited. Selection of faster shipping speeds (first class verses Priority) does not constitute faster production, simply faster delivery of the item AFTER it is shipped. Please make note of
this.
SHIPPING DELIVERY FAQ:
1. When will my order ship?
After every order an order notification with production times and an expected ship date is sent to your etsy messages within 24-48 hrs, please check your messages and the email on file for etsy for this information. In addition the expected ship date should be located on your invoice. Often your item will ship early but this is dependent on how many orders I'm working on.
2. When will my item arrive?
please view estimated shipping and transit times (below) or found in your listing. This varies widely depending on location and time of year (holiday mail) Items are NOT guaranteed by and specific date or holidays due to postal variances. Please order early to insure delivery by the needed time.
3. Why can't I track my order?
Please remember some international orders do not have tracking beyond border in the US this information is available during your checkout and prior to ordering. Domestic shipments do have the ability to track but this is determined by the post system and often the system is slow to update, there is no way to control this is and is totally dependent on the postal employees. Limited tracking is now available for Canada and some international locations as deemed by the USPS. Please allow at least 24 hours for any electronic shipping to be updated.
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*CONVOS/EMAIL/MESSAGES/ORDER NOTIFICATIONS *
I try to respond/send most convos/messages within 24-48 hours but please be aware of the many time differences and locations. I receive many messages daily and do my best to get to you as soon as possible! Thanks for your patience
*SENDING A GIFT?*
All orders are sent with an invoice, if you are sending your item as a gift please let me know!! I'll be happy to include a gift message and omit the invoice (this does not apply to international orders as an invoice is required by customs) Please note customs and duties still apply.
Accepted payment methods
- Accepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Please don't hesitate to contact me with any issues you are having, Remember items have a long way to travel around the world. These are hand designed, printed, hand assembled items and I do try my best to make sure you are happy with your Curious Case order and items. I will do my best to get back you in the most timely method.
*RETURN POLICY*
Custom personalized items are non-returnable.
Other items:
Of course I want you to love your item, but in the event you need to return your purchase Pleases contact me within 7 days of delivery of your items, All items must be returned (physically mailed) within 7 days from contact date. Items must be returned in NEW, UNUSED condition. Simply contact me to let me know you intend to return the item. Shipping charges are non-refundable, return postage is the responsibly of you the customer unless incorrect or damaged item was received, contact me for further info. Refunds will be issued through Paypal or Direct checkout only (determined by your method of payment) for items returned minus shipping charges given after product has been returned and item is received. Custom or custom printed items are non-returnable.
In the case of damaged items please contact me regarding returns and method of return/exchange as this is dealt with on a case by case basis is determined by extent of damage, use and purchase date. If you've received your item Damaged due to shipping, 1 to 2 photos of damage is required for my records in order to refund or replacement (again this is determined on a case by case basis) if a full refund is deemed appropriate all funds will be issued through Paypal or Direct checkout only (dependent on method of payment). I am not responsible for damage due to misuse of item or "drop" damage. If you're unsure of any of these policies feel free to contact me to discuss your options. PLEASE NOTE, Dirty or soiled WHITE trimmed cases from USE by you the consumer does not constitute a Damaged item. White trims WILL get dirty and there is no way possible for me to control this, please purchase at your discretion.
*INCORRECT SHIPPING ADDRESSES*:
I do not offer refunds or free replacements for orders with an incorrect address provided. Please verify your address at checkout! As there is no way for me to know you have moved, changed or input the incorrect address. I have no access to any billing information other than what you have provided me at your checkout. If you notice the error after your order is placed please contact me ASAP and I would be happy to make the correction.
Payment
I currently accept Paypal and Etsy Direct Checkout. If you are having issues paying please contact me. PayPal E-checks and Direct Checkout payments must clear before an item is shipped.
Shipping
*INCORRECT SHIPPING ADDRESSES*:
I do not offer refunds or free replacements for orders with an incorrect address provided. Please verify your address at checkout! As there is no way for me to know you have moved, changed or input the incorrect address. I have no access to any billing information other than what you have provided me at your checkout. If you notice the error after your order is placed please contact me ASAP and I would be happy to make the correction.
If an incorrect shipping address is provided with your order and you're item has already shipped please contact me, just note the item must be returned in order for reshipment, once an item is returned you have the option to cancel your order less original shipping chargers or have your item reshipped to the correct address, Additional shipping charges will apply to send your order again.
*SHIPPING TIMES*
Once your item ships Typical, but not guaranteed, delivery times are
DOMESTIC CONTINENTAL US:
First class: 2-7 BUSINESS days - This may be extended due to holiday traffic or WEATHER/Security delays
Priority Mail: 2-4 BUSINESS days, please not this is not a guaranteed delivery date but Priority mail does typically arrive sooner than first class mailings.
INTERNATIONAL: 12- 14 BUSINESS up to 4-8 WEEKS- this is just an estimate. if you cannot wait this long or LONGER please let me know and I can cancel your order ASAP I have no control over this*- orders can be delayed due to customs and the increased security in the US and other countries, Packages can in some RARE cases items can take up to 8 weeks or more to arrive at their destination depending on your location and countries customs processes and seasonal mail INTERNATIONAL CUSTOMERS - FIRST CLASS/AIR MAIL SHIPPING DOES NOT INCLUDE TRACKING, If you would like a shipping upgrade please contact me for details.
*INTERNATIONAL ORDERS:
** PLEASE KNOW YOUR COUNTRIES CUSTOM RESTRICTIONS PRIOR TO PURCHASING ITEMS, MANY ITEMS ARE NOT ALLOWED FOR EXPORT IN SPECIFIC COUNTRIES. Please check out http://pe.usps.gov/text/Imm/immctry.htm if you are unsure
International customers are responsible for all fees associated with shipping to their respective countries. Orders that are shipped to countries outside of the United States may be subject to import taxes, customs duties and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches your country. Additional charges for customs clearance must be borne by the recipient; I have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. When customs clearance procedures are required, it can cause delays beyond our original delivery estimates.
LOCATIONS WITH THE LONGEST TRANSIT TIMES INCLUDE:
RUSSIA, ITALY, GERMANY, MIDDLE EASTERN COUNTRIES,POLAND, SOME PARTS OF MEXICO AND SOUTH AMERICA. I'm sorry but this is beyond my control and has primarily to do with your customs and mail systems.
*CUSTOMS Forms:
I will not edit or alter customs forms, prices or information as this causes me the seller to be liable. An invoice (as required) will also be included in the order. Please be aware and know your countries VAT tax import limits
Additional policies and FAQs
The Curious Case shall not be liable for any special, incidental, indirect, punitive, or consequential damages for breach of any warranty of any type on this product. In addition to and without limiting the generality of the foregoing disclaimers, the limited warranty does not, under any circumstances, cover the replacement or cost of any electronic device or personal property inside or outside of the product.
*WHOLESALE INFO*
Currently I'm not offering wholesale listings. I am sorry about that, if this changes in the future I will be sure to update my wholesale information
*CUSTOM ORDERS*
All custom/personalized orders require full payment up front, contact me and I'll make you a reserved listing for your item. If you have any questions just message me! :) I'm sorry but I cannot take returns on customized items.
RUSH ORDER REQUESTS: Each and every item in my store is made to order unless stated "ready to ship" Please note I take rush orders on a case by case basis. Production times will still apply. Please contact me prior to ordering to see if the production of your item can be expedited. Selection of faster shipping speeds (first class verses Priority) does not constitute faster production, simply faster delivery of the item AFTER it is shipped. Please make note of this.
*PHOTO USAGE*
All Photos used in my products are personally taken, created or purchased through a 3rd party site, royalty free with full extended resale licenses. please do not take, copy or reproduce any of my images. Thank you :) Also note I am NOT associated with any other store here on Etsy, I have run across several instances of my personal art being used, taken, stolen, these stores are in no way affiliated with me or THE CURIOUS CASE. Purchase at your own risk from those sellers.
CREDITS- Phone Cases:
iPhone™ and Apple™ are registered trademarks of Apple Inc.and it's subsidiaries and used in reference to compatible products under the requirements of Apple's terms of use for developers.
Reviews, Blogs, Giveaways:
I am also not offering any free products for giveaways or reviews at this time, I do get these requests several times a week and I'm just unable to offer product at this time.
More information
Frequently asked questions
What is Dye Sublimation?
Dye Sublimation, is the method of applying an image to specially coated ceramics, metals and polyester cloth, using three main ingredients: specialty sublimation inks and printers, high heat and pressure.
Sublimation ink is unique in its ability to convert from a solid to a gas without going through a liquid form. The conversion is initiated by heat, controlled with pressure and time. Hard items such as ceramic, fiber board, metals and plastics require a special coating to accept the sublimation inks
So How are your items Handmade?
Each and every item is created, designed, printed and dye sublimated by me in house. An individual product typically takes 6-12 steps to make not including design, cleaning and packaging. As a artist paints with a blank canvas my canvas is a blank cell phone case, business card case, light switch cover, coaster, luggage tag... My art ( graphic design) is printed then applied by dye sublimation, assembled and packaged ready to ship off to my customers all by my hands. My items fall well within the Etsy guidelines for handmade and hand produced items. None of my items are printed through 3rd parties and are not outside manufactured. I handle, assemble, design, print and package every single item.
Wholesale availability
Currently I'm not offering wholesale at this time, but feel free to contact me if you're looking for a larger qty as I do offer small discounts on qty purchases.
Reviews, Blogs, Giveaways, Donations:
I am currently not offering any free products for giveaways or reviews at this time, I do get these requests several times a week and I'm just unable to offer product at this time.
How are your luggage tags made? Don't you just push print?
Each of my luggage tag takes a minimum of 8 individual steps not including cleaning and packaging. Setup and Printing your info is just one step. Each tag goes through multiple steps after setup including multi step image placement by hand and heat sublimation, I handle each tag about a dozen times before it gets to you (10 tags takes 80-120 steps!) Though I can't give you my exact process, that I've fine tuned over many years, there is much more to my luggage tag creation process other than machinery.