TheCuriousPotter

Festive and functional OOAK ceramics from San Francisco

San Francisco, California | 14 Sales

TheCuriousPotter

Festive and functional OOAK ceramics from San Francisco

San Francisco, California 14 Sales On Etsy since 2011

5 out of 5 stars
(10)

Announcement   Terrie Raphael creates art for daily use -- handmade ceramic tableware and more for home, office and gifting. Why is she curious? www.thecuriouspotter.com.

Announcement

Terrie Raphael creates art for daily use -- handmade ceramic tableware and more for home, office and gifting. Why is she curious? www.thecuriouspotter.com.

Terrie Raphael

Contact shop owner

Terrie Raphael

Reviews

Average item review
5 out of 5 stars
(10)
See reviews that mention:
shipping 2 customer service 4
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Shop policies

Last updated on August 16, 2014
How nice to meet you - virtually - on Etsy! You've arrived here looking for something special or, as I often do, just looking for inspiration. I'm pleased....

Out of all the items that I make, only a small selection are right for Etsy. I experiment often with clay bodies, forms and glaze combinations. Some are wonderful, some just offer 'lessons learned' for the next round of experimenting. Also, due to the expense involved in shipping ceramics (special needs packaging, weight, etc), I choose to present here only pieces I really like that are small or medium in size and so reasonable to send anywhere in the US. (Cost is the only reason I do not offer shipping to other countries.)

I show and sell in San Francisco at my studio and at some local galleries. If you are nearby, please let me know so I can meet you in person! And my website has more information -- www.thecuriouspotter.com.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
Since my work is one of a kind, I take the best photographs I can to provide accurate information about each item in my shop. My prices are modest -- because I am happy when someone falls in love with a piece -- and the cost of round-trip shipping is very high. Therefore, I do not accept returns.

With one exception,* all pieces I have shipped from San Francisco have arrived at their destinations safe and sound. If a problem occurs, please let me know. I cannot make an identical replacement but will consider sending another item of similar value or reimbursing for shipping. Photos and other details will help me decide on the most appropriate solution.

*The end result was a happy customer. Here's why: Just once, a package arrived in damaged condition. The savvy recipient snapped a photo of the box and contents. Although I offered a refund, the shopper selected an alternative item -- which arrived in perfect condition and on time. The pro at my packing store obtained reimbursement for shipping costs....and every shipment since has been just fine.
Payment
I accept PayPal for sales from my Etsy shop.
Shipping
Packing ceramics for shipping requires special care. That's why I have every item I sell or send to shows professionally wrapped and shipped with tracking information. Layers of bubble wrap and extra insulation -- double-boxing or compostable peanuts depending on the item -- are for security. I offer complementary gift wrap and gift cards upon request.

Before opening my Etsy shop, I brought several ceramic items to my favorite shipping store and asked that they tell me how much each would cost to send to several different zip codes. I averaged the figures, then added in the cost of packaging and labor to arrive at a single price. Since each item needs to be weighed, measured and packed individually, I absorb any extra costs to keep the process easy for you.