TheDoubleKnitters

Quality Handmade Knitwear

Colchester, United Kingdom · 32 Sales

Shop owner

Sue

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Sue

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Sue

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Shop policies

Last updated on March 13, 2013

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Paypal
Returns and exchanges
We want all our customers to be as happy when they receive their handmade item as we are when making them. If for any reason you are not entirely satisfied with your item, please return it to us and we will give you a full refund of the purchase price.

If you find that your knitted item is not a good fit for you, please contact us as it is sometimes possible to re-make it either a little bit bigger or smaller.
Shipping
It is not our intention to make a profit from postage fees, therefore if we find that postage and packaging does not cost as much as we have requested we will refund you in units of $1.


We normally find that packages arrive in the US and Canada from UK within two weeks of posting, the parcel will leave UK on the day of posting, but it's not unusual according to other UK sellers for a parcel to take up to 6 weeks to arrive, especially during the Christmas season, but so far we have found that two weeks is about average.