TheEmbroideryPalace

Bring your ideas to life with personalized gifts

Louisiana, United States · 107 Sales

TheEmbroideryPalace

Bring your ideas to life with personalized gifts

Louisiana, United States 107 Sales On Etsy since 2011

0 out of 5 stars
(19)

TheEmbroideryPalace is taking a short break

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Note from shop owner We are currently in the process of getting back to school orders taken care of and we are moving as well ;-)

We will back as soon as possible! If you have a pending order and have questions you may send me an email to mfazande [!at] gmail.com

~Love
The Embroider Palace
Monica

Note from shop owner

Last updated on Jul 31, 2016

We are currently in the process of getting back to school orders taken care of and we are moving as well ;-)

We will back as soon as possible! If you have a pending order and have questions you may send me an email to mfazande [!at] gmail.com

~Love
The Embroider Palace
Monica

Monica Fazande

Contact shop owner

Monica Fazande

Reviews

No reviews in the last year
Taylor Weedall

Taylor Weedall on Feb 9, 2015

1 out of 5 stars

I ordered this item December 28th for a school event on February 4th. The estimated ship date was January 9th. January 14th I emailed the seller who said it would ship on the 16th. I did not receive my order the following week so I reached out to the seller again. 10 days later I received a message saying the sellers best friend experienced a loss and that my items would be at the post office by close of business that day, January 26th. My items didn't arrive until Feb. 9th. The items that arrived are short sleeve. I ordered long sleeve. I ordered a 3T and a 5T but received a 4T and a 5T. I would not recommend this shop to anyone. I was given two false shipping dates and when confronted the owner quit responding to my messages. It took almost two months to receive items that were ultimately incorrect.

Karen Knutson

Karen Knutson on Oct 21, 2014

5 out of 5 stars

This owner was very helpful - and accommodating. I had to change my order and she helped me out right away and got me the pillowcases well in time for my daughter's party. They were beautiful.

mandy kraemer

mandy kraemer on Sep 15, 2014

3 out of 5 stars

The item itself looks very good! Love the bright colors and the overall product but the shipping was a lot longer then I expected and communication could have been better. Next time I think I will shop around better before ordering another product to make sure it is received on time as needed for an occasion. But, once again I am happy with how the product looks.

View all 19 reviews

Shop policies

Last updated on January 30, 2012

Accepted payment methods

Payment
PAYPAL: PayPal is my preferred method of payment and must be received before I begin working on your order. Please pay within 3 days or your order will be canceled.

NO PAYPAL ACCOUNT? That is not a problem! You can still pay if you do not have a PayPal account. Copy & paste this link into your browser for more information: http://www.etsy.com/help/article/361

NEW TO ETSY?
Use this tutorial to help you through the checkout process:

http://www.etsy.com/help/article/339
Shipping
WITHIN THE US: All items are shipped First Class. It usually takes 2-5 shipping days.

LOSS/DAMAGE: The Embroidery Palace is not responsible for any items lost or damaged in shipment.

HOW LONG DOES IT TAKE? After payment is received it takes approx 2-3 weeks for compIetion. I ship orders on Mondays and Saturdays (early in the morning) following completion of your order. If you need your item sooner- contact me. Rush fee will apply.

Please contact me if you have any special shipping request!
Refunds and Exchanges
Due to the nature of my business, all personalized items are NON REFUNDABLE
Additional policies and FAQs
FACEBOOK: www.facebook.com/mfazande
WEBSITE: www.theembroiderypalace.com