Announcement
As an accredited, BBB A+ member, we'd love to design and print personalized note cards, tissue paper, personalized and branded food-safe butcher paper, photo and logo wrapping paper, Christmas stickers and cards, and personalized note pads for you, your family and your business. In addition, my father and I make many items we don't have listed, such as table runners, booklets, indoor/outdoor banners, book marks, and so much more. Please message us with any questions you might have.
Reviews
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Katie and Nate on Dec 27, 2024
5 out of 5 starsAnswered all my questions, was super easy to work with and a great product!!
Mandy responded on Jan 4, 2025
This absolutely made my day! Thank you so much! And what a beautiful presentation. I love that you added a photo. Thank you a ton!
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Linda on Oct 27, 2024
5 out of 5 starsGreat customer service. Very helpful and responsive to my questions. Like the product even more than I expected.
Mandy responded on Oct 30, 2024
It's reviews like this that make it all worth it! We are so happy to hear that you love your food-safe butcher paper, Linda. THANK YOU for this awesome review!
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Kathleen on Jan 17, 2025
5 out of 5 starsThe note cards are beautiful and they arrived in good time. I would definetally order from this Etsy seller again.
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Jane on Jan 12, 2025
5 out of 5 starsWe were very impressed by the quality of these sympathy cards. They are beautifully crafted. They also arrived quickly.
Mandy responded on Jan 16, 2025
It’s so wonderful to read your fabulous review Jane. Thank you. My father and I are very glad we could provide such beautiful sympathy acknowledgement cards and make the process smooth during a difficult time for you.
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kimmay26 on Jan 8, 2025
5 out of 5 starsThese cards are one of the few that exist for such a particular occasion and I’m so thankful for such a high quality product. Loved the ability to edit the inside message and the ease of having a return address on the envelopes. The owner is a great communicator and provided excellent customer service during a difficult time for my family.
Mandy responded on Jan 8, 2025
reading this touched my heart. thank you for taking the time to write such a beautiful review when you a healing. it means so very much.
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kimmay26 on Jan 8, 2025
5 out of 5 starsThese cards are one of the few that exist for such a particular occasion and I’m so thankful for such a high quality product. Loved the ability to edit the inside message and the ease of having a return address on the envelopes. The owner is a great communicator and provided excellent customer service during a difficult time for my family.
About TheEnchantedEnvelope
We're a father-daughter duo who believes in old-school, hand-written notes, transforming your photos into a thing of beauty and making YOU happy!
Shop members
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Mandy Housenick
Owner, Designer, Marketing Director
What's better than a father-daughter duo? Twenty years after my dad opened Foil Graphics Printing & Gifts, I got the itch. I've put my sports writing days to the side, have learned graphic design, & we've teamed up to create The Enchanted Envelope.
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Sam Castellino
Owner, Printer
The Enchanted Envelope is a division of Foil Graphics Printing & Gifts, specializes in personalized foil & full-service commercial printing. Foil Graphics, with an A+, BBB rating since 1999, has retained many customers for more than a decade.
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Frequently asked questions
** DO YOU SEND PROOFS? **
While we do NOT automatically email proofs, we will email you a low-res proof upon your request. Please know that the faster you respond, the sooner you will get your order!
** WHAT ARE YOUR SHIPPING METHODS? **
We ship via UPS and USPS. We strive to keep shipping costs as low as possible. If you order multiple items and we feel we can lower the shipping costs calculated by Etsy, we will send you a coupon credit toward a future purchase!
** WHAT IF A DELIVERY IS DELAYED
We will always do our best to help you track a package. However, we are NOT resposible for packages that are lost or delayed in transit via USPS, UPS, FedEx, or any other carrier. And we cannot guarantee arrival times. Our posted 'expected' delivery dates are just that ... EXPECTED. They are simply estimates based on what normally happens with items we ship and what the carriers post on their ends for the selected method of shipment. Unfortunately, items get delayed in transit, and there is nothing we can do about that as the seller. But if something doesn't get to you in a timely manner, please let us know.
** THE COLOR ON MY PRODUCT IS DIFFERENT THAN ON MY COMPUTER SCREEN. WHY? **
Because computer monitors vary, the color on your finished product may differ slightly from what you see on your screen.
** IS THERE A LOGO ON MY ORDER? **
Our logo is printed on the back of the folding notecards and notepads. If you would like it removed, we can do that for a $5.00 charge. Please message us if you’d like that option.
In addition, if you would like to add your own logo to the backs of the cards, that is an additional $7.50.
** WHAT KIND OF PAPER DO YOU USE? **
All of our paper is FSC certified paper and it is all manufactured in wind-milled powered mills in the United States! Our cover stock ranges from 80lb. to 120lb. with varying colors and textures. Please see the individual products for specifics.
** MY ORDER IS A GIFT. CAN YOU SEND A GIFT CARD? **
YES! If your order is a gift being shipped directly to the individual, please tell us in the "Notes to Seller," because we can write out a small gift card with the wording of your choice! We can do this for all products except canvases
** HOW WILL MY ORDER BE PACKAGED? **
All of our products are packed carefully to prevent shipping damage. Some are packed in cello bags and then shipped in a bubble-wrapped envelope and others are shipped in boxes before being packaged. It very much depends on your order. You often have the option to upgrade to a gift box! Sometimes gift boxes are even free!
If a product is damaged during shipment, it is the responsibility of the customer to file a claim with UPS or USPS. If you need help with this, please contact us. If UPS or USPS determined your order was improperly packed, we will take responsibility for that.
** HOW LONG WILL IT TAKE FOR MY PRODUCT TO ARRIVE AFTER I ORDER IT? **
Because our items are all personalized, it does take a little time on our end, and it is very much based upon the product.
However, most items have a product time of 3 to 10 business days. Once they are shipped, most will arrive within 2-3 days.
If you need a product faster than 3 to 10 business days (each product is different and we have a more specific time frame listed on each item), please contact us and we will work hard to get it to you faster. (Expedited fees may apply).
** DO YOU ACCEPT RETURNS? **
Because our items are personalized, we generally do not accept returns or give refunds.
However, if the product was produced correctly, and you are not satisfied, please let us know. We will do our best to work with you.
In addition, if there is a mistake that we made, we will correct your order free of charge.