TheFabricFoxUK

The Fabric Fox | Modern Fabric for Modern Makers | UK

Colchester, United Kingdom | 2264 Sales

TheFabricFoxUK

The Fabric Fox | Modern Fabric for Modern Makers | UK

Colchester, United Kingdom 2264 Sales On Etsy since 2014

5 out of 5 stars
(541)

Announcement   If you’re looking for premium quality cotton fabric with bold colours and modern prints you’ve come to the right place. The Fabric Fox sells a variety of refreshing fabrics with contemporary designs, loved by hobbyists and professionals alike.

All of our premium quality cotton fabrics are perfect for patchwork, dressmaking, quilts, bags, cushions, and whatever you put your creative mind to.

We love quirky, niche and different designs which is why The Fabric Fox is committed to providing you with the individuality your hand-crafted delights deserve. We would love it if you could show us what you have made on our Facebook and Twitter – so we can show the world your colourful creations.

Any questions? Send us a message and we will be happy to help.

Announcement

Last updated on Nov 28, 2016

If you’re looking for premium quality cotton fabric with bold colours and modern prints you’ve come to the right place. The Fabric Fox sells a variety of refreshing fabrics with contemporary designs, loved by hobbyists and professionals alike.

All of our premium quality cotton fabrics are perfect for patchwork, dressmaking, quilts, bags, cushions, and whatever you put your creative mind to.

We love quirky, niche and different designs which is why The Fabric Fox is committed to providing you with the individuality your hand-crafted delights deserve. We would love it if you could show us what you have made on our Facebook and Twitter – so we can show the world your colourful creations.

Any questions? Send us a message and we will be happy to help.

The Fabric Fox UK

Contact shop owner

The Fabric Fox UK

Updates

I love how this fabric has been designed to look like a knitted jumper, it is from a winter themed collection but the colours look great for projects all year round!
This fabric from Windham Fabrics is great as an unusual blender. It has a washed pink design with little clippings of newspaper dotted about and the colour is gorgeous!

About

The Fabric Fox is open for business!

If you’re looking for premium quality cotton fabric with bold colours and modern prints you’ve come to the right place. The Fabric Fox sells a variety of refreshing fabrics with contemporary designs, loved by hobbyists and professionals alike.

All of our premium quality cotton fabrics are perfect for patchwork, dressmaking, quilts, bags, cushions, and whatever you put your creative mind to.

We love quirky, niche and different designs which is why The Fabric Fox is committed to providing you with the individuality your hand-crafted delights deserve. We would love it if you could show us what you have made on our Facebook and Twitter – so we can show the world your colourful creations.

Any questions? Send us a message and we will be happy to help.

Shop policies

Last updated on March 26, 2018
Welcome to The Fabric Fox

The Fabric Fox is a UK-based online fabric shop that sells cotton fabric in fat quarters, half metres and metres, as well as bundles. We love picking out premium quality cotton fabrics with colourful, modern and bold designs.

We pride ourselves on our prices, swift delivery and excellent customer service.

Accepted payment methods

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Apple Pay
  • Klarna
  • Sofort
  • Ideal
  • Paypal
  • GiftcardAccepts Etsy Gift Cards and Etsy Credits
Returns and exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Returns and exchange details
Cuts of fabric cannot be returned. Once they are cut from the bolt the fabric is considered a personalised order. However, if the order is damaged or defected it can be returned within 7 days and a full refund will be issued or an exchange will be sent to the customer’s address. Customer is responsible for the return price of postage and packaging. Proof of purchase will be necessary. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
Payment
We use secure payment facilities for online purchases. Customers can pay for their orders using PayPal. All of our online transactions are processed securely by PayPal. Your credit card number will be encrypted when your order is placed using SSL encryption software. Paypal then inform us, via the encryption system, the outcome of the transaction. Once your transaction is complete you will receive an email from PayPal to confirm your order has been paid for. Please keep this email as proof of purchase.

Customers are responsible for any additional charges at customs. Unfortunately, this will delay delivery. This is out of our control so we can only apologise for the inconvenience.
Shipping
We post to the UK and internationally and to make things simpler for you we charge a standard delivery rate on all orders.

UK- £1.50
Europe- £6.00
Rest of the World- £10.00

We aim to process all orders within 1-2 working days.

All UK orders will be posted via Royal Mail Second Class post which they aim to deliver in 2-3 working days.
If you would like to upgrade your UK shipping to First class you can do so for an extra £1 on the checkout page.

All orders to Europe will be posted via International Standard which aims to deliver within 3-5 working days.

All orders to the rest of the world will be posted via International Standard which aims to deliver within 5-7 working days.

If you would like to add order tracking and insurance to your order please contact us and we can set up a custom order for you.

Customs-
For orders sent outside of the UK customs charges can sometimes be applied upon receipt of your order and are the responsibility of the customer. Customs charges and rules vary by location, so please check with your local tax office for more information on additional customs charges that may apply.

Large Orders-
If any international orders cost significantly more to post we reserve the right to contact you to inform you of the higher postage cost. We will only process your order once you have confirmed you are happy with the change in price. Or if you are planning on placing a large order please feel free to contact us first and we will be happy to advise you on postage costs.
Additional policies and FAQs
It is considered that customers who visit, and continue to use The Fabric Fox Etsy shop, agree to the terms and conditions specified. Changes to the terms and conditions can be made at any time and will take affect within 24 hours of publication. Customers are advised to visit the terms and conditions frequently to stay up-to-date.

We use a combination of stock images (from the designer/manufacturer) and our own photographs to present the fabrics we sell. All parties have tried their best to represent the colours as accurately as possible. However, we can't guarantee an exact match and therefore fabrics may look different upon arrival.
Privacy
At The Fabric Fox UK we realise how important your information is and we recognise the trust you put in us to keep it safe. We believe it is very important to manage your personal data correctly. We want to be transparent and honest about how we collect, use and store your personal data, and the rights you have regarding your private information.

The Fabric Fox UK is run by Kirsty and Lee Chesnalavage, trading as The Fabric Fox UK. Throughout our Privacy Policy we may refer to The Fabric Fox UK as “we”, “us” or “our”, https://www.etsy.com/uk/shop/TheFabricFoxUK as our “Shop”, and the customer as “you” or “your”. All services offered and performed by The Fabric Fox UK may be referred to as our “Services”.

ACCEPTING THE PRIVACY POLICY

It is considered that customers who visit, and continue to use The Fabric Fox UK Etsy Shop, agree to our Terms and Conditions specified here, and by doing so you are confirming that you have read and understood the terms detailed in this Privacy Policy, including how we collect and process your personal data. In order for us to fulfil our Services this data must be acquired, so if you do not want us collecting and processing your personal data you shouldn't use our Services.

INFORMATION COLLECTED AND RECEIVED

When you place an order we need to collect certain information to fulfil your request. Customers voluntarily provide their name, Etsy usersame (unless checking out as a guest), delivery address and email address. All of this data is securely stored on Etsy and our Shop. We retain this information for a historical record of our Services.

Cookies

The Fabric Fox UK uses cookies to provide you with the best shopping experience possible. These first party cookies are essential for us to offer you our Services. While using the Shop cookies keep customers logged into their accounts and lets the Shop remember what products have been added to their carts. Cookies are used to remember what pages you may have visited and what URLs you may have clicked on. You can remove permission to have these cookies collected in the settings of your web browser but blocking Etsy will severely limit the use of our Services.

When you visit our Shop we ask that you agree to the use of third party cookies. Our Shop uses third-party plug-ins, such as the Facebook share button, and the use of these convenient functions may result in third parties tracking your actions. The same may apply if you visit our Shop by clicking on a link or advert on another website or social media channel. We are not responsible for the way third parties collect, store and use cookies. Please refer to those third party privacy policies for more information. You can remove permission to have third party cookies collected in the settings of your web browser but blocking third party cookies may limit the use of our Services.

CHOICE, CONTROL AND YOUR RIGHTS

If you have an account and you would like to update your details you can do this at any time by signing in and viewing your public profile. From here you can edit your profile. If you would like your personal data erased please contact us and we will do our best to delete any information we have gathered. However, to be completely forgotten please contact Etsy directly. A record of your transactions must be retained for legitimate business purposes.

The information you provide us with is shared with Royal Mail, Parcel Monkey and MyHermes as these are the companies we work with to ship orders. If you would like your personal data forgotten by these third parties please contact them directly. You can contact us to find out which of these shipping services may have information about you.

If you have subscribed to our newsletter MailChimp retain your name and email address, even when you have unsubscribed. If you would like your personal data forgotten by MailChimp please contact MailChimp directly.

If you don't want a particular website or company having information about you, or if you feel a website or company is tarnishing your reputation, you have the right to ask them to erase everything they know about you. As all of this information represents you as an individual you have the right to have this information removed. You also have the right to know all the information a website or company has about you. You can contact us at any time and we will provide you with everything we have regarding you as an individual, and ultimately it is up to you what information we are free to collect, store and use. If you feel like we are misusing your information you have the right to object to the way we are processing your personal data but by doing so you will no longer being able to use our Services.

CORRESPONDENCE WITH US

When you place an order we will send you an email to confirm your purchase. We will also send you an email when your order has been shipped and/or when a refund has been issued. Emails are sent automatically through Etsy to the email address provided by you. You may also receive an email from PayPal and/or your bank to confirm payment for your purchase and/or when a refund has been issued. Please visit PayPal and your bank's website if you wish to edit your email notification settings.

When a purchase has been made Etsy automatically emails us to notify us of the activity. PayPal also automatically emails us to confirm payment. Your information contained within these emails are your name, delivery address and email address.

If we need to contact you we will message you using Etsy Conversations. If we cannot contact you via Conversations we may attempt to contact you via email using the email address provided by you. These messages are stored on Etsy and on our Shop. We retain this information for a historical record of our Services and as evidence of correspondence between ourselves and our customers, and we advise customers to keep a record of any correspondence with us.

The emails we receive are securely stored on Gmail and only we have access to The Fabric Fox UK Gmail account. We retain this information for a historical record of our Services and as evidence of correspondence between ourselves and our customers, and we advise customers to keep a record of any correspondence with us.

We love to see what you make with our fabrics and if we want to show off your talent and creativity on social media we will contact you, either by Etsy Conversations, email or on the social media channel we found you on. We will contact you for your permission to share your photo and both parties should keep the conversation as evidence of consent. Photos used are stored on our Dropbox account and/or our office computer, and we will retain the photos for as long as we are able to use them to promote our Services.

COMMUNITY

The Fabric Fox UK Etsy Shop is a public page that can be viewed by anyone, and anyone can leave a comment or product review. You don't have to use this Service but if you choose to leave a comment/review then your name, username and anything you share can be read, collected and used by others.

As an online business we use social media channels where we like to encourage interactivity and conversation with our customers and those who show interest in The Fabric Fox UK. Communication with us via social media channels is public and anything you share can be read, collected and used by others.

It is important to use common sense and not to share valuable information in online public spaces, and anything you choose to share is your responsibility.

We have the right to remove content if it is deemed offensive or inappropriate. If you contact us and make a request to remove content we will do our best to do so (upon investigation) but due to the nature of social media channels we can not guarantee usernames/pseudonyms will be removed.

INFORMATION USES, SHARING AND DISCLOSURE

The information you voluntarily provide and the information we automatically collect is necessary to fulfil our obligations to you, which in most cases is fulfilling an order to completion, but also applies to all of our Services. Your information is used for billing, payment, identification and authentication. This includes sharing specific information with third party shipping companies. Specific information is shared with our newsletter service provider and is only done so with your consent.

We may also retain, preserve, or release your personal information to a third party if required to do so by law, such as complying with a court order or if requested to do so by national security and/or law enforcement. We have the right to disclose personal information if we believe in good faith that it is reasonably necessary to prevent illegal activities such as (but not limited to) theft, fraud, financial loss or violations to our Terms and Conditions/Privacy Policy.

Our Shop has third party plug-ins that allow you to share our products on social media channels. We have no control over the information they are able to collect when you use the third party plug-ins. It is in your best interest to check the privacy policies for the third party plug-ins you choose to use, and if you have any queries to contact them directly.

TRANSFERS

The Fabric Fox UK operates in England, United Kingdom but we ship orders on a global scale. Therefore, your information may be transferred to territories in which you do not reside, and every country has its own rules and regulations when it comes to processing personal data. Even though the majority of our customers reside in the UK, Etsy is based in the United States of America, so in order for us to carry out the Services we provide we need to move your information whenever and wherever it is required.

SECURITY

In order to log in to your account an email address and password is required. You must keep your email address and your password secure, and never disclose them to a third party. If you suspect that your account has been accessed by somebody else, or without your permission, change your password immediately.

Once you are logged in all pages regarding your account are secure. You can check that the page you are on is secure by looking at the URL address bar. You will see the text 'Secure' in green with a green padlock. The text 'https' will also be displayed in green.

We use secure payment facilities and follow generally accepted industry standards and practices to process online purchases. Your information is safely processed using SSL encryption software through PayPal and our merchant service provider. Our merchant providers then inform us, via the encryption system, the outcome of the transaction. Once your transaction is complete you will receive an email to confirm your order has been paid for. Please keep this email as proof of purchase. When you pay for your order your bank details are not stored on Etsy. A record of all transactions is stored on PayPal and this includes your name, delivery address and email address. No credit card details are remembered. This information is retained for legal purposes and as a historical record of our Services.

We print invoices which contain your name, delivery address and email address, and these are placed in with your order. Any other copies containing your information are shredded and disposed of appropriately.

All devices used to carry out our Services are password-protected and are only accessed by us. All devices are installed with antivirus and malware protection software.

Although measures have been taken to prevent the circumstances of personal data being lost or stolen, we cannot 100% guarantee the security of personal data collected and stored by us. By using The Fabric Fox UK and our Services you agree to the terms laid out in this Privacy Policy, and thereby understand that your information must be collected and stored to fulfil your requests and to finish our Services to completion. By doing so you are acknowledging that shopping online has its risks. If there is a data breach all customers involved will be emailed to inform them of the situation and what actions they must undertake. Our Shop may be temporarily offline and shopping will be temporarily suspended until all security issues have been resolved.

RETENTION

The personal data we collect is retained for as long as it is considered purposeful. When you make an account the information you provide is remembered until your account is deleted. When you place an order a record of your transaction history is created and it is retained as a historic record of our Services. The information we retain is also necessary to fulfil certain legal obligations, such as accounting/taxes.

When you contact us we keep all email correspondence in order to stay on top of on-going queries, order history, refunds, customer complaints and anything else we deem necessary to continue our Services.

Personal data that is no longer useful or required is deleted. This applies to both physical and digital data.

PRIVACY POLICY CHANGES

We may amend or update this Privacy Policy from time to time, and any changes made will go into action from the revision date. We encourage customers to review our Privacy Policy regularly for any updates.

If you feel like our Privacy Policy is not satisfactory and you would like to offer suggestions for improvement please send us a message.

Our Privacy Policy was lasted updated on: 24/05/2018