sralexander1211 on Jul 27, 2016
I bought three colours - 1 yard each. They came nicely packaged in a box. I love the green and light green. It was completely what I expected. However, the whole reason I turned to etsy for my felt purchase was because I could not find the right colour of charcoal for my project that's on hold, because I can't find it. I'm a tad disappointed because I thought I had hit the jackpot by reviewing the colours on the colour swatch for your store. I know that colours can't be guaranteed. However, the charcoal I received looks more like the light gray.
stephgammel on Jul 22, 2016
Happy with felt quantity and shipping time, extremely disappointed with the colour variation I recieved. I decided to go with the 50 pack instead of the 25 because "There are typically approximately 2 of each colour in the 50 and 100 sheet packs" and I wanted to get more colours. What I got instead was two identical individually wrapped packages of 25, with only 12 colours in them. Had I known this, I would have just bought a pack of 25 and then a pack of the pastels as well. Extremely poor product description. Glad I didn't buy the 100 pack.
TheFeltStore responded on Jul 22, 2016
Thank you for taking the time to leave us some feedback. We are sorry to hear about your experience with our Assorted Color Pack! We are updating the description to make it more clear to our buyers what they may receive with these packs. We have also sent you a direct message to get some more feedback on anything we could add to the description or change. We appreciate you taking the time to let us know about your experience, though! This type of feedback is how we are able to constantly learn about our customers experiences and improve what we do to improve their experiences. If you have any more suggestions or feedback, please do not hesitate to let us know!
Sharon Weaver on Jul 15, 2016
Perfect color for what I need it for. Customer Service great
JANE on May 12, 2016
Wonderful quality of wool for stuffing/filing my felted projects. No problems, felts up great. Reasonably timely shipping. Highly recommend.
jschwartz34 on Apr 12, 2016
The product quality and service were excellent.