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Reviews
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Robert n Karen on May 31, 2023
5 out of 5 starsthis fabric was awesome to work with, great delivery times too
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Kay on Mar 28, 2023
5 out of 5 starsThese are fantastic; they’re a little larger than the typical dryer balls and seem the work better.
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Tami on Feb 1, 2023
5 out of 5 starsWas very happy to find these and my husband was very surprised how well they work! :) Thank you!
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Fatema on Jan 31, 2023
5 out of 5 starsWell made liners. Unfortunately they do not work with my boots, but they are well made and would've been fantastic. I have received excellent customer service from the Felt Store and I will certainly shop here again.
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nicole on Jan 27, 2023
5 out of 5 starsSuper fast shipping! Matched the picture and description perfectly.
Shop policies
Accepted payment methods
Returns & exchanges
Cancellations
More information
Frequently asked questions
Are the colours of the felts on the website the same as the actual felt colours?
We encourage our customers not to rely too heavily on the screen representations of the felt colours. They are more of a guideline. While we try our hardest to make sure the pictures match the exact colour of the felt, the way your monitor or device screen is calibrated can distort the look of the colour online from the actual colour of the felt.
Can I pick up an order instead of having it shipped?
Yes, but only if you are willing to travel to our Mississauga, Ontario, Canada office location! You can use the coupon code PICKUPORDERS during checkout to eliminate the shipping cost. As soon as your order is ready, we will contact you to let you know (generally, it takes 1-3 business days).
Please note: While we love to meet our customers, please wait until we contact you about your order before coming in to pick it up. This will save you a trip!
Please note: If the item is not in stock at our Mississauga location at the time of the order, we will contact you within 1 business day to inform you and provide you with the options available.
When will I receive my order?
The Felt Store will ship orders within 1-3 business days after you place your order. Your order should arrive within 10 business days of the ship date for Canadian and US shipping addresses. Shipping is not available on weekends or holidays.
Can I change or cancel an order?
If for any reason you would like to change or cancel an order, you should contact us as soon as possible. Please note that we cannot change or cancel an order once it has entered the shipping process. In this case, a return will have to be processed instead.
Custom and personalized orders
Yes, we certainly can do custom orders. However, these require more time and labour to fulfill. These factors are considered in your custom order quote. In order to receive a custom quote, you would need to provide us with the exact product/felt type and dimensions (height, length, width, thickness, etc.) and the estimated quantity you would like. If you require a non-standard or organic shape, we may require a drawing of your design. We can work with any vector-based file that you may have.
Before contacting us about a custom order, we would recommend that you consider whether or not this would be something that you would be able to cut or make yourself. Cutting or making the item(s) yourself would allow you to save on cost.
Custom and personalized orders
In order to provide you with any pricing, we would need to know:
- What would you like to make?
- What kind of felt or material would you like to use?
- What are the dimensions? Please include the thickness if applicable.
- What is the colour?
- How many are you looking to create?
- Are you able to accept up to a +/- 1/4" tolerance on the measurements?
- Where will it be shipping to?
All this information makes the process of providing you with a quote much faster!
Wholesale availability
For wholesale pricing please let us know the following information:
- What is the product you are interested in?
- How many are you looking to order of each item (please state per colour or size)?
- Will this be a one time purchase or continuous purchase?
- If continuous, please state how often.
Seller details
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