TheFeltStore

The Felt Store - everything felt, and more!

Mississauga, Canada · 530 Sales

TheFeltStore

The Felt Store - everything felt, and more!

Mississauga, Canada 530 Sales On Etsy since 2009

5 out of 5 stars
(106)

Announcement   Welcome to The Felt Store! Some of our items are now Add-On Items! Add them to the purchase of another item and don't pay any additional shipping! Search "Add-On Item" or find them all here: http://www.etsy.com/shop/TheFeltStore?ref=hdr_shop_menu&search_query=add-on+item

Announcement
Last updated on Jul 14, 2016

Welcome to The Felt Store! Some of our items are now Add-On Items! Add them to the purchase of another item and don't pay any additional shipping! Search "Add-On Item" or find them all here: http://www.etsy.com/shop/TheFeltStore?ref=hdr_shop_menu&search_query=add-on+item

TheFeltStore

Contact shop owner

TheFeltStore

Reviews

Average item review
5 out of 5 stars
(106)
sralexander1211

sralexander1211 on Jul 27, 2016

3 out of 5 stars

I bought three colours - 1 yard each. They came nicely packaged in a box. I love the green and light green. It was completely what I expected. However, the whole reason I turned to etsy for my felt purchase was because I could not find the right colour of charcoal for my project that's on hold, because I can't find it. I'm a tad disappointed because I thought I had hit the jackpot by reviewing the colours on the colour swatch for your store. I know that colours can't be guaranteed. However, the charcoal I received looks more like the light gray.

TheFeltStore

TheFeltStore responded on Jul 28, 2016

Thank you for taking the time to leave us a review! We encourage our customers not to rely too heavily on the screen representations of the felt colours. They are more of a guideline. While we try our hardest to make sure the pictures match the exact colour of the felt, the way your monitor or device screen is calibrated can distort the look of the colour online from the actual colour of the felt and, unfortunately, this is not something we can control from our end. If colour is important, we encourage our customers to either purchase a Sample Set from our shop or request a sample/swatch card (if available). This will allow them to see the exact colour of the felt in their hands prior to making a larger purchase.

stephgammel

stephgammel on Jul 22, 2016

5 out of 5 stars

Great! Exactly what I expected, having all the colours is fantastic

stephgammel

stephgammel on Jul 22, 2016

2 out of 5 stars

Happy with felt quantity and shipping time, extremely disappointed with the colour variation I recieved. I decided to go with the 50 pack instead of the 25 because "There are typically approximately 2 of each colour in the 50 and 100 sheet packs" and I wanted to get more colours. What I got instead was two identical individually wrapped packages of 25, with only 12 colours in them. Had I known this, I would have just bought a pack of 25 and then a pack of the pastels as well. Extremely poor product description. Glad I didn't buy the 100 pack.

TheFeltStore

TheFeltStore responded on Jul 22, 2016

Thank you for taking the time to leave us some feedback. We are sorry to hear about your experience with our Assorted Color Pack! We are updating the description to make it more clear to our buyers what they may receive with these packs. We have also sent you a direct message to get some more feedback on anything we could add to the description or change. We appreciate you taking the time to let us know about your experience, though! This type of feedback is how we are able to constantly learn about our customers experiences and improve what we do to improve their experiences. If you have any more suggestions or feedback, please do not hesitate to let us know!

View all 106 reviews

Updates

We've added a new item to our shop! This sleek, travel-friendly brush roll holds & protects your brushes, be it makeup or paint brushes.

Tagged in this photo

Wool Felt Brush Case Roll
US$28.99
We've got exciting news to share with you all. Introducing Stiff Felt, now available in our shop! Another addition to our growing craft felt family! Shop all the pretty colours.
St. Patrick's Day is just around the corner! Create your own luck with our Etsy exclusive, introducing our 'Pot of Gold' Felt Pack. The perfect combination of acrylic felts to make fun crafts for the celebrations.
View all 12 updates

About

The Felt Store

How We Started
----------------------
We started by only making felt, but after being asked on a countless number of occasions "What can you do with felt?" and "What else is felt used for?" we decided to start sharing that experience! That is how the idea of The Felt Store started in 2008. By making products to show all the magical things that you can make and do with felt, we have surpassed our humble beginnings and grown tremendously within the world of online business. Now The Felt Store is a leading source of felt and felt products for your home, industry, and design, and the only place for fast and convenient online purchasing and shipping of felt and felt products. We continue to flourish by developing new products and collaborating with the creative industry. Drawing on over 50 years of experience in felt making, The Felt Store is committed to bringing you the best selection of felts and felt products. Whether you are looking for technical felts to meet your industrial or commercials needs, or craft and designer felts for your next project, The Felt Store can provide you with the highest quality products at the best price. Environmentally friendly, practical and stylish, The Felt Store offers uniquely crafted and fashionable products for your home, work, or project.

Products & Services
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Felt has a virtually endless list of uses and your imagination is the only limit as to what we can accomplish with it. Depending on your needs, our felt products are available in a wide range of thicknesses, fiber content, density, length and color. We also carry a growing line of felt footwear, felting materials, home living, apparel, accessories and designer collections. We can offer custom services such as CNC cutting, kiss cutting, die cutting, roll slitting, dying, sewing and pressure sensitive adhesive coating.

What is felt? (And why we love it!)
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Felt is a versatile textile that can be made from the matting together of natural and/or synthetic fibers. Wool is a resilient sheep fiber commonly used in high-quality felt. It mats and grips easily, and has water repelling as well as flame retardant qualities. Felt is recognized as one of the oldest fabrics known to man: some of its first findings date back to 700 B.C. where tribes in the Altai Mountains used it to make clothing, saddles and tents. Wool felt is still sought after today for its many advantages, including the ability to regulate temperatures when damp, maintain its shape under wear and tear, and provide excellent acoustics and insulation.

The Environment
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At The Felt Store, we recognize the importance of sustainable development. Many of our felts are made of biodegradable materials including virgin wool or a mix of natural fibers. The wet or needle felting processes do not require the use of chemicals nor do they create toxic waste. Perfecting the art of felt making over time, our manufacturers have developed ways to reduce waste and recycle wool in the manufacturing process. As we continue to gain knowledge and experience in all aspects of our business, we will hold to our commitment to reducing our environmental footprint.

Collaboration
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The Felt Store is always looking to expand possibilities and encourage collaboration with emerging and established designers and artists. We are passionate about educating the public on the benefits of felt and we have supported many educational institutions, such as The Humber Institute of Technology and Advanced Learning as well as Virginia Tech’s School of Architecture and Design. To find out about sponsorship opportunities or for partnering inquires, please feel free to contact us.

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  • The Felt Store

    Owner, Maker, Felt Maker!

    With over 50 years of felt making experience, we bring the best selection of felt and felt products to your home or office.

Shop policies

Last updated on April 4, 2016
At The Felt Store, our felt products are made from natural and renewable resources (sheep's wool) and are made in an environmentally friendly fashion (steam, pressure and friction). In some cases, our products include recycled materials such as old woolen clothing, as well as recycled synthetic material such as recycled plastic bottles. The Felt Store is striving to become the world's resource for all things felt, while maintaining and promoting environmentally friendly processes and products. The purpose of this shop is to notify anyone and everyone of the natural beauty of felt, and the unlimited use of the material itself.

Accepted payment methods

  • Accepts Etsy gift cards
Payment
The Felt Store accepts PayPal, Etsy Gift Cards, and other Direct Payment options, such as major credit cards and Apple Pay.

Payment must be made before an order will begin to be processed.
Shipping
The Felt Store DOES NOT ship to P.O Boxes! When purchasing, please provide us with your physical address in the message to seller box if your default shipping address is a P.O. Box.

The Felt Store offers UPS/Fedex shipping, which are our most common methods of shipping items. However, if you have a preferred method of shipping (such as Canada Post) or would like a custom quote on shipping, please do not hesitate to contact us. Please inform us prior to shipping if your address cannot accept a particular method of shipping.
Refunds and Exchanges
If for any reason you are not satisfied with any of our products, you may return them to us in their original condition within 30 days from the date you received the shipment. However, The Felt Store return procedures must be followed for us to refund the full transaction price, less shipping and handling (shipping & handling are not refundable).

You can pack and send your return in just a few simple steps:
1. Contact our Customer Service and request a Return Authorization Code (RAC).
2. Once you have received your RAC, pack the items securely in a box and insert a copy of your packing slip. Write the Ship-To Address and the RAC on the box.
3. Drop the package off at your local post office or your preferred carrier's location.

Notes:
- Custom made products are not eligible for returns unless they were not made to the agreed-upon specifications.
- Customer is responsible for the return shipping.
- We will refund the purchase price less shipping, if the item is returned to us within 30 days from the delivery date for the order.
- Items received after 30 days from the delivery date for the order will be subject to a restocking fee.
- The Felt Store has the right to refuse the return of items if the package is opened, damaged, or the item is not the original product shipped. We endeavor to be fair, but we must refuse to refund used or damaged products.
Additional policies and FAQs
For custom orders please let us know the following information:
- What would you like to make?
- What kind of felt or material would you like to use?
- What are the dimensions? Please include the thickness if applicable.
- What is the colour?
- How many are you looking to create?

For wholesale pricing please let us know the following information:
- What is the product you are interested in?
- How many are you looking to order of each item (please state per colour or size)?
- Will this be a one time purchase or continuous purchase?
- If continuous, please state how often.

More information

Last updated on Apr 4, 2016
Frequently asked questions

Do you do custom orders?

Yes, we certainly can do custom orders. However, these require more time and labour to fulfill. These factors are considered in your custom order quote. In order to receive a custom quote, you would need to provide us with the exact product and dimensions (height, length, width, thickness, etc.) and the estimated quantity you would like. If you require a non-standard or organic shape, we may require a drawing of your design. We can work with any vector-based file that you may have.

Before contacting us about a custom order, we would recommend that you consider whether or not this would be something that you would be able to cut or make yourself. Cutting or making the item(s) yourself would allow you to save on cost.

Wholesale availability

For wholesale pricing please let us know the following information:
- What is the product you are interested in?
- How many are you looking to order of each item (please state per colour or size)?
- Will this be a one time purchase or continuous purchase?
- If continuous, please state how often.

Custom and personalised orders

For custom orders please let us know the following information:
- What would you like to make?
- What kind of felt or material would you like to use?
- What are the dimensions? Please include the thickness if applicable.
- What is the colour?
- How many are you looking to create?

Can I pick up an order instead of having it shipped?

Currently, only our Mississauga location is capable of handling pick up orders. If you would like your order to be a pick up order, contact us to set up a custom listing without shipping costs.

Please note: All orders, including Pick Up orders, are subject to a 1-3 business day processing time. If the item is not in stock at our Mississauga location at the time of the order, this processing time may be longer, however we will contact you within 1 business day to inform you and provide you with the options available.

When will I receive my order?

The Felt Store will ship orders within 1-3 business days after you place your order. Your order should arrive within 10 business days of the ship date for Canadian and US shipping addresses. Shipping is not available on weekends or holidays.

Can I change or cancel an order?

If for any reason you would like to change or cancel an order, you should contact us as soon as possible. Please note that we cannot change or cancel an order once it has entered the shipping process. In this case, a return will have to be processed instead.

Are the colours of the felts on the website the same as the actual felt colours?

We encourage our customers not to rely too heavily on the screen representations of the felt colours. They are more of a guideline. While we try our hardest to make sure the pictures match the exact colour of the felt, the way your monitor or device screen is calibrated can distort the look of the colour online from the actual colour of the felt.