Handmade Felt Food for Imaginative and Waldorf Play
TheFeltedPear's Shop Policies
Welcome to The Felted Pear! I am committed to making fun, high-quality, safe, environmentally friendly felt items for little ones. All food from The Felted Pear is hand made in Rocklin, CA out of Eco-Fi felt. Eco-Fi is recycled from 100% post-consumer plastic bottles. The food is stuffed with naturally antibacterial, renewable bamboo fibers, and all materials are made in the USA.
Payment is due at time of purchase unless other previous arrangements have been made. The Felted Pear can accept credit card payments through Paypal.
* IMPORTANT* Please make sure your Paypal address is correct. That is the address I will ship to unless you supply me with another.
Felt food from The Felted Pear is shipped in rigid cardboard boxes to prevent in-transit damage. Domestic (U.S.) orders will be shipped via USPS Priority Mail with Delivery Confirmation.
International Orders ship via First Class International Mail. Expedited shipping may be available, but will require an upcharge. Please convo me for a quote.
If actual shipping charges (including packaging) are less than estimated by more than $1.00, the difference will be refunded through Paypal.
If you would like to add insurance or wish to upgrade to expedited shipping, please convo me with your zip code before sending payment so I can adjust the invoice accordingly.
Ready made items will ship within 2 days from payment. Orders for ready made items placed Friday-Sunday will mail on Monday.
Please understand that custom orders will take longer to complete. The amount of time needed depends on how complex the detail is and varies greatly. Larger orders will take longer to create. This could be anywhere between 7 to 14 days. You will receive an estimated time frame prior to the custom item being listed.
Please be aware that all custom orders are worked on in the order in which they are received.
Refunds and Exchanges
It is important to me that you are pleased with your purchase. If for some reason you are not, please contact me within 5 days of receipt, and I will do my best to work with you.
Additional Policies and FAQs
*Important Safety Reminder*
The Felted Pear recommends that you routinely check your felt food for any wear and tear that may potentially be a safety hazard. Please supervise your children while they are playing with creations from The Felted Pear.
Felt foods from The Felted Pear are not recommended for use by children under the age of three or who still put things in their mouths.
All food is made with eco-fi felt(unless stated otherwise) and is washable. I recommend hand washing in cool water and laying it out on a towel to dry. If you choose to machine wash please put the food in a lingerie bag or tied pillowcase and use cold water on a gentle cycle and wash alone with mild detergent. Do NOT use bleach. Dry as stated above.
Last Updated March 19, 2012