Announcement Please be aware that orders placed now will ship the middle of September. Updated daily.
Please be aware that orders placed now will ship the middle of September. Updated daily.
Susan Hagen on Aug 21, 2016
We had our first fire last night! Beautiful pit! Love it! The fire pit is a true work of art!
joneah on Dec 4, 2015
This is a unique and beautiful work of art. My husband loves it, it is an early Christmas gift. Would not hesitate to buy again. Thanks!!!
Accepted payment methods
- Accepts Etsy gift cards
We provide free shipping for fire pits within the continental United States via common carrier.
We also ship to Alaska, Hawaii and internationally for a fee. Please enter your shipping address including your country when placing an order to determine if we have set up shipping to your country and your shipping cost. The rate will be displayed before you place your order.
We ship via USPS and the rate is calculated upon checkout.
We can ship using ocean freight to many countries. Free shipping only includes the 48 contiguous United States.
Ocean freight is much less expensive than air freight. We can ship to your nearest port. The shipping rate includes sea freight to the nearest port/terminal, insurance and the ISPM-15 Certified Wood Crate required, but will not include customs broker fees, import taxes, tariffs, or any fees incurred at the destination port. If you have a customs broker they can get those numbers for you. Please be aware that this ships to a port and does not include freight shipment inland to your location. Shipment to the final destination can be arranged by the contact person at your destination port but is not included in our shipping cost.
Please let us know if you would like a shipping quote to Alaska, Hawaii or a country that is not set up. Also contact us if you would like a quote for air freight.
Prints: We ship USPS to all countries allowed by Etsy. Shipping cost will be calculated upon checkout.
Refunds and Exchanges
Buyer’s remorse or order errors made by us.
Refund: Merchandise Credit given or Refund
Return shipping paid by: Buyer
Buyer's remorse returns must meet requirements for re-sellable goods, which include:
Products in original packaging, not installed, used, damaged or modified in any way. We agree to inspect and issue credit memos within five business days of receiving the Product.
If the items are not as described, we will offer a Merchandise Credit or Refund. In most cases this will be minus the return shipping charge, although if it was a blatant mistake on our part we'll pick up everything. Bottom line, we want you happy!
If an item was damaged in shipment please take photos of the damage and contact us immediately and refuse the shipment.
Additional policies and FAQs
Begin the process for your own Custom Designed outdoor fire pit Sphere or Fire Bowl.
Custom Designs are a collaboration between The Fire Pit Gallery and you, our customer.
Our custom designs start at $200.00 in addition to the price of the bowl and could go up from there depending on the design. For example, if a sphere on the website sells for $1,850.00 then a custom design would start at $2,050. We will give you an exact quote when the design has been agreed upon by both parties.
We require a $100.00 non-refundable deposit for custom designs. When the design has been decided we would then require full payment with the deposit being applied to the purchase price. Once payment has been received we will put your order in the queue. Our lead time is typically 5-15 business days vary depending on the season. Please be aware that custom orders can take longer.
Feel free to contact us to send any photos or sketches of your design idea at any time but we will be in contact with you once your deposit has been received and we are ready to begin the design phase.
Our custom fire pits are unique functional works of art designed by artist Melissa Crisp. Each fire pit is hand cut and has a numbered metal plate to assure that each fire pit is completely unique.